Find Romantic Hotels in Burgess Hill

"Was told my room has a nice view, turn out it was looking towards the back not the sea. It's advertised as parking available but turned out to be a ncp parking with reduced fees."

"Space so limited and the bathroom is a joke"

"I stayed here due to a late airport arrival, expecting a quiet place to rest but unfortunately, that was not the case. My initial room had a continuous high-frequency humming noise that made it impossible to sleep after a long journey. I was moved to a second room, which had the same issue. Only the third room was noticeably quieter and allowed me to rest. When I raised the issue, I was told the hotel is soundproofed. However, the noise was not external, it appeared to come from internal systems (likely ventilation) and was loud and constant. While I appreciate that the staff eventually found a quieter room and offered a complimentary breakfast (which was excellent) my concern was initially dismissed. I was also informed that I was not the first guest to report this issue. This points to a known internal noise problem that is not being properly addressed. If you are sensitive to noise or need reliable rest (especially after a flight) I would strongly recommend confirming room conditions in advance or considering other options. "

"Great breakfast "

"The bathroom was dirty and had a foul smell because it was not cleaned after somebody else checked out. There was a sanitary pad rotting in the bin. We had to call reception at night to remove the bin. Very unfriendly staff too. They work in hospitality and should have a welcoming charater. Breakfast was ok "

"Good staff"

"Enjoyed our stay at the Mercure very central to Brighton town centre. But hallways in the hotel could benefit with updating and a deep clean. There were places in the room that needed more attention to cleanliness like behind bathroom door, corner of room where tv was situated needed attention. The balcony could benefit from a jet clean. The staff were very friendly and polite. "

"Excellent hotel have stayed here 3 times never been disappointed. Will definitely stay again."

"A Fantastic Stay at the DoubleTree by Hilton Brighton Metropole Just back from an outstanding two‑night stay at the Brighton Metropole from Friday to Sunday, and I can honestly say it exceeded our expectations. Brighton was blessed with glorious sunshine all weekend, which made our stay even better — but the hotel itself was the real highlight. A special thank‑you to Kostas (Guest Services – DTHBM) for arranging Room 307 for us. The room was excellent: spacious, comfortable, and complete with a balcony offering stunning sea views across Brighton beach. Waking up to that view was unforgettable. The manager and wider team were incredibly helpful and accommodating, making us feel genuinely welcomed throughout our stay. The pool facilities were great, perfect for relaxing, and the Met Bar had a friendly, relaxed atmosphere — ideal for casual drinks and dining. Service there was super friendly and attentive, and we really enjoyed spending time there. A big shout‑out as well to the reception team, especially Erik and (I believe) Ellie, for their warm service and, of course, the free warm cookies — a small touch that makes a big difference. The hotel’s location is perfect, offering easy access to Brighton’s attractions, the seafront, and everything the city has to offer. I can absolutely recommend the DoubleTree by Hilton Brighton Metropole, and I’m hoping to book another one‑night stay soon, budget permitting. A brilliant experience from start to finish. "