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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Terrace/patio

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Explore the area

    Popular LocationBeech Hurst Gardens3 min drive
    Popular LocationSt. Margaret's Church15 min drive
    Popular LocationWakehurst Place22 min drive
    AirportLondon (LGW-Gatwick)27 min drive

Choose dates to view prices

  • Cosy Room

    4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsCosy Room
  • Room (Cuckfield)

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsRoom (Cuckfield)
  • Room (Sussex)

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsRoom (Sussex)
  • Suite (Feature)

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsSuite (Feature)
  • Double Room (Feature)

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsDouble Room (Feature)
  • Junior Suite (Spa)

    4.4/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite (Spa)

About this area

Cuckfield

Ockenden Manor Hotel & Spa is located in Haywards Heath. Wakehurst Place and Bluebell Railway - Sheffield Park Station are notable landmarks, and the area's natural beauty can be seen at Nymans and Borde Hill Garden. Looking to enjoy an event or a match while in town? See what's going on at Hickstead All England Jumping Course.
Visit our Cuckfield travel guide
View in a map
Popular Location

What's nearby

  • Beech Hurst Gardens - 3 min drive
  • St. Margaret's Church - 15 min drive
  • Wakehurst Place - 22 min drive
  • Sheffield Park Garden - 23 min drive
  • Bluebell Railway - Sheffield Park Station - 24 min drive

Getting around

  • Haywards Heath Balcombe Station - 7 min drive
  • AirportLondon (LGW-Gatwick) - 27 min drive

Restaurants

  • Rose & Crown - 8 min walk
  • La Campana - 4 min drive
  • Pizza Express - 4 min drive
  • Cafe Rouge - 4 min drive
  • Lockhart Tavern - 4 min drive

About this property

Ockenden Manor Hotel & Spa

4-star hotel with full-service spa and free breakfast
Along with a full-service spa, this hotel has a restaurant and an indoor pool. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a health club and a bar/lounge. All 28 rooms offer free WiFi, room service (during limited hours) and flat-screen TVs with cable channels. Guests will also find coffee/tea makers, desks and free toiletries.
Ockenden Manor Hotel & Spa offers 28 forms of air-conditioned accommodation with coffee/tea makers and complimentary slippers. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers and complimentary toiletries. This Haywards Heath hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club.
The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Free full breakfast available daily 7:30 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in reception
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: GBP 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Ockenden Manor Hotel Spa Haywards Heath
Ockenden Manor Spa Haywards Heath
Ockenden Manor Hotel Cuckfield
Ockenden Manor Cuckfield
Ockenden Manor & Spa
Ockenden Manor Hotel And Spa
Hotel Ockenden Manor
Ockenden Manor Hotel & Spa Cuckfield, West Sussex
Ockenden Manor Hotel Haywards Heath
Ockenden Manor Haywards Heath
Ockenden Manor Hotel & Spa Hotel
Ockenden Manor Hotel & Spa Haywards Heath
Ockenden Manor Hotel & Spa Hotel Haywards Heath

Frequently asked questions

Can I cancel my reservation for free at Ockenden Manor Hotel & Spa and receive a full refund?
Yes, Ockenden Manor Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Ockenden Manor Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Ockenden Manor Hotel & Spa?
As of 28 Sep 2020, prices found for a 1-night stay for 2 adults at Ockenden Manor Hotel & Spa on 29 Sep 2020 start from £199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Ockenden Manor Hotel & Spa have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is Ockenden Manor Hotel & Spa pet-friendly?
Yes, pets are allowed at this property. There's a fee of GBP 15.00 per pet, per night.
How much is parking at Ockenden Manor Hotel & Spa?
Self-parking is free at this property.
What time is check-in at Ockenden Manor Hotel & Spa?
Check-in is from 3:00 PM to 10:30 PM. After-hours check-in is not available.
What time is check-out at Ockenden Manor Hotel & Spa?
Checkout is at 11:00 AM.
Where is Ockenden Manor Hotel & Spa located?
Situated in Haywards Heath, this spa hotel is 2.2 mi (3.5 km) from Borde Hill Garden, and within 6 mi (10 km) of Bolney Estate Winery and Nymans. Hickstead All England Jumping Course and South Downs National Park are also within 9 mi (15 km).
4.3
Excellent
72 reviews
5 - Excellent
41
4 - Good
17
3 - Okay
9
2 - Poor
4
1 - Terrible
1

4.4/5

Cleanliness

4.4/5

Staff & service

4.6/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and quaint.
Lovely quaint hotel, lovely large room with very comfy bed and well decorated bedroom/ bathroom. Two very small criticisms: the water pressure was atrocious, a water pump might be useful in the rooms. Please consider putting baked beans on to the English breakfast.
Stayed 1 night in Mar 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness
Beautiful building/setting and lovely spa. Poor facilities in the room, poor lighting and mirrors for getting ready. Terrible shower, difficult to achieve right temperature with dual taps, danger of scolding, poor water pressure and both taps in the basin ran hot. While some staff were very hospitable, others were lacking in service, unattended bar, no offer of help from reception who also didnt ask how our stay was on check out. For what they charged for the room, i dont rate this value for money at all.
Stayed 1 night in Mar 2020

3/5 Okay

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Lovely SPA but let down by hotel
SPA - great HOTEL - could be better. It's a lovely old building in nice grounds set in a pretty village. BUT rooms were annoyingly noisy, breakfast service incredibly slow and it's all very overpriced for food and drinks.
Stayed 1 night in Jan 2020

3/5 Okay

Happy face iconLiked: Room comfort
Sad face IconDisliked: Cleanliness
Great spa
Slightly tired, with a bathroom which could do with an update. The entrance hall is welcoming, with open fires and comfortable decor. The room I had very little if any soundproofing. The food was a little disapppointing. The spa is in a separate building, a three minute walk away, and is new and sparkling and lovely. The staff in both were very friendly and helpful. Good, with great location and views, but I think for the money one can do better.
Stayed 1 night in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

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