Check COVID-19 restrictions.

Find out moreOpens in a new window

Ockenden Manor Hotel & Spa

Photo gallery for Ockenden Manor Hotel & Spa

Featured image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Terrace/patio

Overview of Ockenden Manor Hotel & Spa

Ockenden Manor Hotel & Spa

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Sheets and towels washed at 60°C
Ockenden Lane, Cuckfield, Haywards Heath, England, RH17 5LD

Explore the area

  • Popular LocationBeech Hurst Gardens3 min drive
  • Popular LocationBolney Estate Winery7 min drive
  • Popular LocationBorde Hill Garden10 min drive
  • AirportLondon (LGW-Gatwick)18 min drive

Choose dates to view prices

About this area

Cuckfield

Ockenden Manor Hotel & Spa is located in Haywards Heath. Wakehurst Place and Bluebell Railway - Sheffield Park Station are notable landmarks, and the area's natural beauty can be seen at Nymans and Borde Hill Garden. Looking to enjoy an event or a match while in town? See what's going on at Hickstead All England Jumping Course.

What's nearby

  • Beech Hurst Gardens - 3 min drive
  • Bolney Estate Winery - 7 min drive
  • Nymans - 8 min drive
  • Hickstead All England Jumping Course - 10 min drive
  • Borde Hill Garden - 10 min drive

Getting around

  • Haywards Heath Station - 5 min drive
  • Gatwick Airport (LGW) - 18 min drive

Restaurants

  • Rose & Crown - 8 min walk
  • The Wheatsheaf Inn - 12 min walk
  • La Campana - 4 min drive
  • Cafe Rouge - 4 min drive
  • Lockhart Tavern - 4 min drive

About this property

Ockenden Manor Hotel & Spa

4-star hotel with full-service spa and free breakfast
Along with a full-service spa, this hotel has a restaurant and an indoor pool. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a health club and a bar/lounge. All 28 rooms offer free WiFi, room service and flat-screen TVs with cable channels. Guests will also find coffee makers, desks and free toiletries.
Ockenden Manor Hotel & Spa offers 28 forms of air-conditioned accommodation with coffee/tea makers and complimentary slippers. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers and complimentary toiletries. This Haywards Heath hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club.
The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in reception
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 23 December and 27 December.
The property is closed: New Year's Eve.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: GBP 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and American Express; cash is not accepted

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Ockenden Manor Hotel Spa Haywards Heath
Ockenden Manor Spa Haywards Heath
Ockenden Manor Hotel Cuckfield
Ockenden Manor Cuckfield
Ockenden Manor & Spa
Ockenden Manor Hotel And Spa
Hotel Ockenden Manor
Ockenden Manor Hotel & Spa Cuckfield, West Sussex
Ockenden Manor Hotel Haywards Heath
Ockenden Manor Haywards Heath
Ockenden Manor Hotel & Spa Hotel
Ockenden Manor Hotel & Spa Haywards Heath
Ockenden Manor Hotel & Spa Hotel Haywards Heath

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 50 out of 83 reviews
5 - Excellent 60%
Rating 4 - Good. 19 out of 83 reviews
4 - Good 23%
Rating 3 - Okay. 9 out of 83 reviews
3 - Okay 11%
Rating 2 - Poor. 4 out of 83 reviews
2 - Poor 5%
Rating 1 - Terrible. 1 out of 83 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.6/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, lounge, spa and grounds. Good quality food and drink - service was very friendly but a little hit and miss
Stayed 2 nights in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for an overnight stay to use the spa facilities. The spa was modern and clean. On the second day, got to use the pool mainly to ourselves. Food was fine albeit a little overpriced for the three course meal. Bedroom was spacious. Staff were all friendly and professional.
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and relaxation area. Staff were always happy to assist.
Stayed 1 night in Aug 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location perfect and the food was excellent. The bathroom was small, shower tap on bath inadequate and no shelves to put our toilet bags.
Stayed 2 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Beautiful hotel, it was our second stay in two months - we love it yhere.
Stayed 1 night in Jun 2021