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The owners are rude and non helpful. Rooms are over priced for the conditions they are in. Room service is nonexistent. The only thing the hotel has going for it, is it’s close to the stadium.
The front desk staff was very friendly & nice we appreciated the welcome gift bag we got upon arrival & definitely look forward to our next stay there !
Room smelled musty and like old cigarette smoke (non smoking room). Hot tub drain leaked, had to hold hands over drain to keep from loosing water and unless you are the size of a short stick figure only one at a time fit. Bed was the hardest bed I've ever slept on and was inconveniently right inside the door (door barely cleared the bed). Basically may be the worst room I've ever stayed in.
Guy at check in could care less about being friendly. Pillows were extra small and uncomfortable. I knew going in we had a smoking room, even though we don't smoke. But the smell was mainly just old room & stale. Shower head would have been better using a watering can. Updates are obviously not on the list...
Specifically picked this room for the jetted bathtub. The tub did not keep water nor did the jets work.
Nickolas
Stayed 1 night in Nov 2023
10/10 Excellent
Kevin
1 Nov 2023
Kevin
Stayed 1 night in Oct 2023
8/10 Good
Kelsey
Travelled with family
29 Oct 2023
Liked: Cleanliness, staff & service
Let’s just say it’s not pretty to the eye but if you need a place to sleep for the game, it’ll do. The bed will likely sound like all the box springs are broken but overall not a bad place
there were ants in the carpets on the floor i was so grossed out by it i almost left but decided not to worry about it. they need to remove the carpets they are disgustingly filthy
Michael, Your feedback is important to us as we strive to improve with each and every stay. Based on your review it seems that you had concerns during your stay. We would have hoped that you would have brought them to our attention while you were here so that we would have had the opportunity to rectify them. The safety and security of our guests is always a priority. We apologize for any inconvenience, and thank you for staying with us.