Title: Balmoral Resort Florida Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=19447044&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Balmoral Resort Florida Family-friendly hotel with free water park access and fitness centre ## Photo gallery for Balmoral Resort Florida ![Outdoor pool, pool cabanas (surcharge), pool loungers - Balmoral Resort Florida (Haines City)](https://images.trvl-media.com/lodging/20000000/19450000/19447100/19447044/724d7a78.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Business centre - Balmoral Resort Florida (Haines City)](https://images.trvl-media.com/lodging/20000000/19450000/19447100/19447044/d52f5191.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Flat-screen TV - Balmoral Resort Florida (Haines City)](https://images.trvl-media.com/lodging/20000000/19450000/19447100/19447044/f634c81d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gazebo - Balmoral Resort Florida (Haines City)](https://images.trvl-media.com/lodging/20000000/19450000/19447100/19447044/c1c160ef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Balmoral Resort Florida (Haines City)](https://images.trvl-media.com/lodging/20000000/19450000/19447100/19447044/4b03938b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Balmoral Resort Florida offers a complete family retreat with complimentary water park access. Guests enjoy the waterslide and shaded cabanas, while adults appreciate the poolside bar. Previous visitors consistently praise the attentive staff who enhance the experience. ## Reviews 9.0 Wonderful ## Popular amenities - Bar - Laundry - Gym - Pool - Air conditioning - Kitchen ## Room options ### Check availability for these dates Tonight [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=19447044&PinnedHotelID=19447044&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=19447044&PinnedHotelID=19447044&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=19447044&PinnedHotelID=19447044&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=19447044&PinnedHotelID=19447044&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=19447044&PinnedHotelID=19447044&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=19447044&PinnedHotelID=19447044&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=19447044&PinnedHotelID=19447044&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=19447044&PinnedHotelID=19447044&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds Showing 6 of 6 rooms ### View all photos for 2 Bedroom Townhouse ![Premium bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/20000000/19450000/19447100/19447044/ceed289a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Townhouse ### Highlights Balcony or patio Separate dining area Separate sitting area Private pool Air conditioning Kitchen Fridge Dishwasher - 1410 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed ### View all photos for 3 Bedroom Townhouse ![Premium bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/20000000/19450000/19447100/19447044/06f51d22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Townhouse ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Kitchen Fridge Dishwasher Flat-screen TV - 1748 sq ft - Sleeps 8 - 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Queen Sofa Bed ### View all photos for 4 Bedroom Private Pool Home ![Premium bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/20000000/19450000/19447100/19447044/d1bc65b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 4 Bedroom Private Pool Home ### Highlights Balcony or patio Separate dining area Separate sitting area Private pool Air conditioning Kitchen Fridge Dishwasher - 1824 sq ft - 4 bedrooms - Sleeps 10 - 2 King Beds, 1 Queen Bed, 2 Single Beds and 1 Queen Sofa Bed ### View all photos for Premium House, 6 Bedrooms, Private Pool, Lake View ![View from room](https://images.trvl-media.com/lodging/20000000/19450000/19447100/19447044/1f4a2001.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium House, 6 Bedrooms, Private Pool, Lake View ### Highlights Balcony or patio Separate dining area Separate sitting area Private pool Air conditioning Kitchen Fridge Dishwasher - 2944 sq ft - 6 bedrooms - Lake view - Sleeps 14 - 2 King Beds, 2 Queen Beds, 2 Single Beds and 1 Queen Sofa Bed ### View all photos for Premium House, 3 Bedrooms ![Premium House, 3 Bedrooms | Premium bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/20000000/19450000/19447100/19447044/ca48274f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium House, 3 Bedrooms ### Highlights Balcony or patio Separate dining area Separate sitting area Private pool Air conditioning Kitchen Fridge Dishwasher - 1800 sq ft - 3 bedrooms - Sleeps 8 - 1 King Bed, 1 Queen Bed and 2 Single Beds ### View all photos for Premium House, 5 Bedrooms ![Premium bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/20000000/19450000/19447100/19447044/3da91e75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium House, 5 Bedrooms ### Highlights Balcony or patio Separate dining area Separate sitting area Private pool Air conditioning Kitchen Fridge Dishwasher - 2500 sq ft - 5 bedrooms - Sleeps 12 - 2 King Beds, 2 Queen Beds and 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHaines-City-Hotels-Balmoral-Resort-Florida.h19447044.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHaines-City-Hotels-Balmoral-Resort-Florida.h19447044.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.10135%2C-81.64275&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PjlAL_vIdZvR1OYY5TE9iblScJ0=) 124 Kenny Boulevard, Haines City, FL, 33844 #### What's nearby - Ember Dog Park \- 4 min drive \- 1.7 miles - Southern Dunes Golf Club \- 7 min drive \- 3.0 miles - LEGOLAND® Florida \- 21 min drive \- 14.2 miles - Walt Disney World® Resort \- 36 min drive \- 22.6 miles - Disney Springs™ \- 37 min drive \- 25.8 miles #### Getting around - Winter Haven Station - 22 min drive - Kissimmee, FL (ISM-Kissimmee Gateway) - 46 min drive #### Restaurants - ‪McDonald's - ‬15 min walk - ‪Shell - ‬3 min drive - ‪Pizzano's Pizza & Grinders Haines City - ‬14 min walk - ‪Pizza Hut - ‬19 min walk - ‪Wendy's - ‬3 min drive ## About this property ### Balmoral Resort Florida Upscale family-friendly hotel near LEGOLAND® Florida Located close to Southern Dunes Golf Club, Balmoral Resort Florida provides free water park access, a poolside bar and a terrace. Free in-room WiFi is available to all guests, along with a garden and a playground. Other perks at this hotel include: - An outdoor pool and a children's pool, along with a waterslide, cabanas and sunloungers - Free self-parking - Express check-out, tour/ticket information and a front desk safe - Concierge services and smoke-free property Room features All 155 rooms have comforts, such as premium bedding and air conditioning, as well as thoughtful touches, such as separate sitting areas and separate dining areas. Extra amenities include: - Separate baths/showers, free toiletries and hairdryers - Flat-screen TVs with cable channels - Balconies or patios, separate sitting areas and separate dining areas ## Similar properties ![Smart TV](https://images.trvl-media.com/lodging/107000000/106560000/106555100/106555091/243c77db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parkside Serenity by AvantStay | Private Pool! 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Dryer 9.8 Exceptional 40 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=74213977&PinnedHotelID=74213977&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/113000000/113000000/112997600/112997547/70ca9634.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 3 Bed,3 Bath Reading Room and South Facing Pool and Spa 4958TV Trafalgar Village - Pool - Hot tub - Kitchen - Washer 9.6 Exceptional 5 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=112997547&PinnedHotelID=112997547&HadPinnedHotel=true®ionId=-1&adults=2) ![A heated pool](https://images.trvl-media.com/lodging/106000000/105880000/105877100/105877020/80db57d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ⛱ Solterra 5★ Resort - Stunning Lake View Townhome - 5 Bed Private Pool & Deck ☀ Solterra Resort - Pool - Kitchen - Washer - Dryer [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=105877020&PinnedHotelID=105877020&HadPinnedHotel=true®ionId=-1&adults=2) ![A heated pool](https://images.trvl-media.com/lodging/97000000/96180000/96177900/96177854/22e4e884.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Live the Magic Haines City - Pool - Hot tub - Kitchen - Washer 10 Exceptional 11 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=96177854&PinnedHotelID=96177854&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/28000000/27050000/27043200/27043140/95d39d93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 4BD/3B,EXECUTIVE VILLA WITH SPA,MUST SEE,10 MIN FROM DISNEY Cumbrian Lakes - Pool - Hot tub - Kitchen - Washer 9.0 Wonderful 134 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=27043140&PinnedHotelID=27043140&HadPinnedHotel=true®ionId=-1&adults=2) ![House | 5 bedrooms](https://images.trvl-media.com/lodging/114000000/113390000/113383700/113383622/521a7d6e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Charming Haines City Haines City - Free WiFi 10 Exceptional 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=113383622&PinnedHotelID=113383622&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, a heated pool](https://images.trvl-media.com/lodging/19000000/19000000/18994100/18994055/73f4b552.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Champions Gate, all amenities included Luxury as New Platinum Pool Townhome Champions Gate - Pool - Kitchen - Washer - Dryer 9.6 Exceptional 100 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=18994055&PinnedHotelID=18994055&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - A bar/lounge - A poolside bar - A restaurant ### Things to do - Arcade/game room - Children's pool - Free water park - Gym - Outdoor pool - Playground - Waterslide ### Family friendly - Arcade/game room - Children's pool - Free water park access - In-room kitchen - In-room microwave - In-room refrigerator - In-room washing machine/dryer - Laundry facilities - Living room - Outdoor pool - Playground - Separate bedroom - Separate in-room dining area - Waterslide ### Conveniences - Laundry facilities - Safe at front desk ### Guest services - Concierge services - Housekeeping (limited availability) - Tour and ticket assistance ### Business services - Business centre ### Outdoors - Garden - Pool cabanas (surcharge) - Pool loungers - Terrace ### Accessibility - No lift ### More - Built in 2017 - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Separate bathtub and shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Hob - Kitchen - Microwave - Oven - Refrigerator - Separate dining area ### More - Air conditioning - Free local calls - Iron/ironing board - Living room - Phone - Safe - Separate sitting area - Washer/dryer ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 25 ### Check-out Check-out before 10 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions There is no front desk at this property Guests will receive an email within 7 days before arrival with check-in instructions and smart lock details; access will be through a private entrance To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Private entrance, smart lock ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Cots (infant beds) are available for USD 65.0 per stay ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 500.00 per stay We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Cleaning/housekeeping/linen fee: USD 209.67 per stay - Crib (infant bed) fee: USD 65.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Balmoral Resort Florida Haines City Balmoral Florida Haines City Balmoral Florida Balmoral Resort Florida Hotel Balmoral Resort Florida Haines City Balmoral Resort Florida Hotel Haines City ## Frequently asked questions ### Does Balmoral Resort Florida have a pool? ### Is Balmoral Resort Florida pet-friendly? ### How much is parking at Balmoral Resort Florida? ### What time is check-in at Balmoral Resort Florida? ### What time is check-out at Balmoral Resort Florida? ### Where is Balmoral Resort Florida located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Balmoral Resort Florida Reviews ## Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 173 8 - Good 40 6 - Okay 21 4 - Poor 4 2 - Terrible 8 ### 9.4/10 Cleanliness ### 8.8/10 Staff & service ### 9.0/10 Amenities ### 9.4/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### kevin 17 Oct 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great resort for a family We were very impressed with the entire place. The townhouse we stayed in was spotless and had everything you would need to feel at home. The clubhouse was great for the kids with a free updated game room and tv room. The waterpark kept the kids busy for hours and the pool and hot tub very very relaxing. The pool bar and restaurant were very reasonably priced. We would definitely stay here again. ##### kevin Stayed 2 nights in Oct 2017 ### 10/10 Excellent #### Jessica 3 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Love this home! Except for the horrible toilet paper and no cleaning supplies to clean up after ourselves, we had a wonderful time. Couldn’t have asked for a better place to stay. Beautiful, spacious, & exceptionally clean. ##### Jessica Stayed 2 nights in Dec 2022 ### 8/10 Good #### Verified traveller 1 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great for families The house was perfect for our large group. The private was a real hit with the kids. The only issues was the dishwasher did not work and kitchen sink faucet was about to fall apart ##### Verified traveller Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Esteban 9 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay, close to Legoland! Great place to stay! Very comfortable home, having the four bedrooms with bathrooms really helped! 25 minutes from Legoland, very peaceful place. Only thing, when we got there, the trash containers were already full from the previous visitors, but we were able to manage. Rooms very spacious, two car garage, open space with a nice kitchen. I will return! ##### Esteban Stayed 2 nights in Jan 2023 ### 8/10 Good #### Brian 6 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The house was a great size and comfortable. I specifically choose this house because of the amenities of the water park which were closed during our stay. House had small spiders and spider webs like it wasn’t used in some time. ##### Brian Stayed 3 nights in Dec 2022 ### 2/10 Terrible #### Diego 27 Feb 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible experience There was a water park in the hotel and that was the main reason we chose it. The water park was closed and no one warned us about it. Also, there were many cockroaches in the house mainly in the kitchen. ##### Diego Stayed 2 nights in Feb 2023 ### 8/10 Good #### Manisha 26 Aug 2022 Liked: Staff & service, amenities, property conditions & facilities I didn’t like that I got charged $100 for dirty towels that could’ve been washed. ##### Manisha Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Chelsea 21 Nov 2022 Liked: Staff & service, amenities, property conditions & facilities All the homes are new, beautifully decorated, and the pool was really warm so we were able to swim on the cooler days. Directions to the house were difficult, Google maps was not accurate, assuming this is because of the new development. This did make ordering food difficult at times. Loved having a washer and dryer on site! Only a few minor suggestions... Providing enough garbage bags for a family's week long stay would be nice, as well as toilet paper and paper towels. The pool light wasn't on and couldn't find a switch. Also, a baking sheet would be beneficial for heating up certain leftovers. Overall, our stay was great, would highly recommend! ##### Chelsea Stayed 5 nights in Nov 2022 ### 4/10 Poor #### Venessa Ruth 24 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and nice area. Everything is modern. Great spot from Legoland, only 15 min drive. Beds were squeaky. The door code they us was wrong. We had to wait for 30 minutes or so to get the right code. We had a late check in so it took several tries of different codes to be able to get in. On a Sunday night, there was a loud party from the resort, we could hear it late at night and had trouble sleeping. Otherwise, everything else is good. They were able to give us a late check out to accommodate us which was very good on their part. ##### Venessa Ruth Stayed 3 nights in Jul 2023 ### 8/10 Good #### Alison 31 Jul 2023 Liked: Cleanliness, amenities, property conditions & facilities The house was very big and nice, comfortable beds. There could be more kitchen utensils for a house this size. I've stayed at Miami condos that include a strainer. They had one oven pan, two pots and a saucer. Plenty of bowls and plates though. Please be warned that Expedia does not list all the charges required prior to check in. We were surprised with an additional $540 nonrefundable cleaning and amenity fee prior to checking in, almost causing me to not be able to check in for my daughter's birthday trip. ##### Alison Stayed 4 nights in Jul 2023 ### 8/10 Good #### Randall Floyd Gearhart 20 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities The property itself is out of the way when it comes to attractions but it was clean and comfortable. We rented this house because of the private pool. We found out the day we were to arrive that the pool heater wasn't working and they were refunding our money. That was the main reason we rented the house. Had we know that ahead of time, we would have cancelled the rental. Telling us the day of meant we could not cancel and get our money back. They didn't seem to be in a hurry to get it fixed either. We asked several times about it but were told, they had to have another company come in to fix it. It was never fixed and it was too cold to use the pool. ##### Randall Floyd Gearhart Stayed 7 nights in Mar 2023 ### 6/10 Okay #### Miranda 13 Feb 2023 Liked: Cleanliness Disliked: Staff & service, room comfort #### Just meh To start, we did not have the break-in issues that many other reviewers encountered. We made sure that all of the house windows and doors were locked and it was fine. The house that we rented apparently did not have a pool heater and brrrr...but who really knows because when I called Balmoral ahead of our trip, they were of zero help. This type of service extended to the onsite concierge and bar staff. Horrible service...absolutely horrible, yes you bar lady. Waterpark-closed, no business center, pool area- run down and filthy...hot tub water was yellow, no locked gate access after hours. The house fit our family fine. Like other reviews, kitchen ammenities are lacking. Wait until you try the can opener, you will hate your life. It was wonderful having laundry in the unit, and a full sized kitchen. ##### Miranda Stayed 5 nights in Feb 2023 ### 4/10 Poor #### Jill 3 Nov 2022 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities The last 2 times I have stayed here (chosen due to location close to Lego Land/Orlando, needed a house for bigger group, and past great experience at water park), I have been assigned the very last house in the corner the farthest away from the club house amongst no other completed homes (i.e. construction zone). This last visit, we were bringing 3 kids purely for the water park feature. When we arrived, the water park was "closed for maintenance." Come to find out, according to the bartender, it closed after Hurricane Ian and never re-opened. I never received notice of this or I would have changed lodging arrangements. When I called and called (because they no longer have any staff on site), I was told I could not get a refund because of the 2-night minimum stay. She said we would be refunded the "resort fee" which was $40 of the $800 reservation, which was never refunded. Incredibly disappointing all around. ##### Jill ### 6/10 Okay #### Bret 4 May 2022 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service The property itself is very very nice. This was offset by the service. You got the feeling you were being a bother to those you are paying. I'd recommend training people answering the phone and working the front desk. Also, the 10AM check out and 4PM check kind of sums up th vibe you get from some of their service. ##### Bret Stayed 2 nights in Apr 2022 ### 10/10 Excellent #### Arazay 19 Apr 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We love this resort. ##### Arazay Stayed 3 nights in Apr 2022 ### 10/10 Excellent #### Gregory 8 Nov 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really nice house. Didn’t use the water park due to low temperature but it looks very nice the kids would have loved it ##### Gregory Stayed 2 nights in Nov 2021 ### 8/10 Good #### Barbara 18 Oct 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Family enjoyed the private pool the water park area I didnt like the response from the bar n grill that the lady gave my grandson he ordered some cheese fries and the shreded cheese she put on them wasnt quite melted so he asked if she could melt it some more and she acted like she had an attitude and said thats all i can do didnt even attempt to melt the cheese some more ##### Barbara Stayed 3 nights in Oct 2021 ### 10/10 Excellent #### Verified traveller 4 Mar 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ideal location for family reunion traveling from Michigan and New Hampshire. The private pool was a real plus. ##### Verified traveller Stayed 8 nights in Feb 2021 ### 10/10 Excellent #### Jason 3 Nov 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Game room confusion We love Balmoral!!! Only issue this time was on Sat. the game room was locked and after the kids waited all day we were then told that it closed at 6:30 even though it's posted 10PM. No big deal just some confusion. ##### Jason Stayed 3 nights in Oct 2020 ### 10/10 Excellent #### Sandra 8 Aug 2020 Liked: Cleanliness, room comfort #### Balmoral Resort Overall, our stay was great! The house could use some paint touch ups, our dishwasher did not work and after calling for service still never worked, never came back to repair, blinds came falling off, they were all different sizes..we checked in with the garbage can full and it was never emptied while we were there and we had to figure alternatives for our garbage ##### Sandra Stayed 4 nights in Jul 2020 ### 2/10 Terrible #### AK, Fort Myers 6 Jul 2020 Disliked: Staff & service, amenities, property conditions & facilities Do NOT book this "resort"!@! Worst place we have EVER stayed!!! ##### AK Stayed 2 nights in Jul 2020 ### 2/10 Terrible #### Shannon 29 Jun 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### PISSED COMPLETELY OFF I'm ery pissed off at rhis point. Me and my family was told i would get my miney back because our trip was canceled due to Covid19\. I has a Autistic child and also have health issues. They told me and hotels.com i would receive a call in June witch is 3 months later from when we was supposed to take our trip. It is now almost July and im still getting the run around. I have always used hotels.com but after this never again this is the 2nd time this company has pissed me off . I will be filling a lawsuit against this company. If anyone else is having this happen u should get u a lawyer too ##### Shannon Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Verified traveller 23 Jun 2020 Liked: Cleanliness, property conditions & facilities, room comfort we had a wonderful stay...love the place and the amenities for a really good rate for the whole family. ##### Verified traveller Stayed 4 nights in Jun 2020 ### 6/10 Okay #### Kristin, Chattanooga 21 Jun 2020 Liked: Staff & service, amenities Disliked: Property conditions & facilities Pool area was nice and great for kids but the music was very annoying at the pool, same songs every day over and over. Several things in room were not working properly. ##### Kristin Stayed 6 nights in Jun 2020 ### 6/10 Okay #### Rebecca 9 Jun 2020 Disliked: Cleanliness, staff & service, property conditions & facilities Upon checking in we were told on the phone if we arrived early we could check in early but we couldnt because the unit wasnt ready and needed repairs after inspection. They gave us a 40.00 gift certificate for a party of 11\. The cleaning lady was still there when we checked in at 430pm and she ledt without finishing. One room had been vaccuumed only. She left what little toiletries they had on the kitchen counter. We rented a grill for 60.00 and the delivered it in the late afternoon when i called at 10am. Asked for more toiletries and they said they were on back order. A heads up would have been nice. We spent over 100.00 on soaps and toilet paper, shampoos, dish washing detergent etc. It rained all weekend so we didnt get to use any of the amenities. Couldnt get anybody on the phone for 3 days. I called prior to our stay to check on reservation and also called several times for other things. ##### Rebecca Stayed 3 nights in Jun 2020 ## Expedia's Latest Trends ### Hotels > [Four Points by Sheraton Cocoa Beach](https://www.expedia.co.uk/Cocoa-Beach-Hotels-Four-Points-By-Sheraton-Cocoa-Beach.h1210926.Hotel-Information) > > [Inn On The Lakes](https://www.expedia.co.uk/Sebring-Hotels-Inn-On-The-Lakes.h2717560.Hotel-Information) > > [DoubleTree Resort by Hilton Grand Key - Key West](https://www.expedia.co.uk/Key-West-Hotels-DoubleTree-Resort-By-Hilton-Grand-Key-Key-West.h470834.Hotel-Information) > > [New tiny house available in the country on a 5 acre motocross track MX ](https://www.expedia.co.uk/Myakka-City-Hotels-New-Tiny-House-Available-In-The-Country-On-A-5-Acre-Motocross-Track-MX.h35668895.Hotel-Information) > > [Hilton Cocoa Beach Oceanfront](https://www.expedia.co.uk/Cocoa-Beach-Hotels-Hilton-Cocoa-Beach-Oceanfront.h12537.Hotel-Information) > > [Hampton Inn Key Largo Manatee Bay](https://www.expedia.co.uk/Key-Largo-Hotels-Hampton-Inn-Key-Largo-Manatee-Bay.h5731.Hotel-Information) > > [Isla Bella Beach Resort & Spa](https://www.expedia.co.uk/Marathon-Hotels-Isla-Bella-Beach-Resort-Spa.h24101706.Hotel-Information) > > [Stunning 6 Bedroom Villa on Solterra Resort - pool overlooking conservation area](https://www.expedia.co.uk/Orlando-Hotels-Stunning-6-Bedroom-Villa-On-Solterra-Resort-Pool-Overlooking-Conservation-Area.h25169903.Hotel-Information) > > [Streamline Hotel](https://www.expedia.co.uk/Daytona-Beach-Hotels-Streamline-Hotel.h17491689.Hotel-Information) > > [Windsor Island Luxury | Home in Windsor Island Resort, Private Pool, Arcade](https://www.expedia.co.uk/Davenport-Hotels-Windsor-Island-Luxury-Home-In-Windsor-Island-Resort.h60809096.Hotel-Information) > > [Margaritaville Beach House Key West](https://www.expedia.co.uk/Key-West-Hotels-Margaritaville-Beach-House-Key-West.h48713884.Hotel-Information) > > [Pink Shell Beach Resort and Marina](https://www.expedia.co.uk/Fort-Myers-Hotels-Pink-Shell-Beach-Resort-And-Marina.h15603.Hotel-Information) > > [Solterra Resort](https://www.expedia.co.uk/Orlando-Hotels-Solterra-Resort.h18526478.Hotel-Information) > > [Atlantic Bay Resort](https://www.expedia.co.uk/Tavernier-Hotels-Atlantic-Bay-Resort.h2841625.Hotel-Information) > > [Ocean Pointe Suites at Key Largo](https://www.expedia.co.uk/Tavernier-Hotels-Ocean-Pointe-Suites-At-Key-Largo.h5502.Hotel-Information) > > [The Resort at Longboat Key Club](https://www.expedia.co.uk/Sarasota-Hotels-The-Resort-At-Longboat-Key-Club.h27542.Hotel-Information) > > [La Quinta Inn & Suites by Wyndham Cocoa Beach Oceanfront](https://www.expedia.co.uk/Cocoa-Beach-Hotels-La-Quinta-Inn-Suites-By-Wyndham-Cocoa-Beach-Oceanfront.h894002.Hotel-Information) > > [Four Seasons Resort Palm Beach](https://www.expedia.co.uk/Palm-Beach-Hotels-Four-Seasons-Resort-Palm-Beach.h20271.Hotel-Information) > > [Holiday Inn Key Largo by IHG](https://www.expedia.co.uk/Key-Largo-Hotels-Holiday-Inn-Key-Largo.h7230.Hotel-Information) > > [Tranquility Bay Beachfront Hotel and Resort](https://www.expedia.co.uk/Marathon-Hotels-Tranquility-Bay-Beachfront-Hotel-And-Resort.h117099.Hotel-Information) > > [Rod And Gun Club](https://www.expedia.co.uk/Naples-Hotels-Rod-And-Gun-Club.h13279263.Hotel-Information) > > [Sea Club I Beach Resort](https://www.expedia.co.uk/Sarasota-Hotels-Sea-Club-I-Beach-Resort.h8109251.Hotel-Information) > > [Shorewalk Vacation Villas](https://www.expedia.co.uk/Sarasota-Hotels-Shorewalk-Vacation-Villas.h13316.Hotel-Information) > > [The Breakers Palm Beach](https://www.expedia.co.uk/Palm-Beach-Hotels-The-Breakers-Palm-Beach.h8479.Hotel-Information) > > [Hyatt Place Titusville / Kennedy Space Center](https://www.expedia.co.uk/Titusville-Hotels-Hyatt-Place-Titusville-Space-Center.h44354265.Hotel-Information) > > [Baker's Cay Resort Key Largo, Curio Collection by Hilton](https://www.expedia.co.uk/Key-Largo-Hotels-Bakers-Cay-Resort-Key-Largo.h14042.Hotel-Information) > > [Dockside Inn & Resort](https://www.expedia.co.uk/Vero-Beach-Hotels-Dockside-Inn-Resort.h1837964.Hotel-Information) > > [Tortuga Inn Beach Resort](https://www.expedia.co.uk/Sarasota-Hotels-Tortuga-Inn-Beach-Resort.h1054101.Hotel-Information) > > [Beautiful Lake House on Cowpen Lake w/Private Fishing Pond Boat Rental Available](https://www.expedia.co.uk/Gainesville-Hotels-Beautiful-Lakehouse-With-Private-Fishing-Pond-On-Cowpen-Lake.h42437865.Hotel-Information)