Search Residences in Brentford

The hotel was conveniently situated to visit Kew Gardens and Syon house

Very friendly and approachable personnel. Beautiful looking and clean hotel. Easy to navigate. Great facilities. High quality and great selection of foods and drinks available at breakfast. Lovely, comfy, spacious and well kept rooms. Would definitely use again.

Nice location and nice room. Really good staff and service and room very comfortable. Everything is well organised. If I have to be critical, there was no free wi-fi and £12 for 24 hours seemed a bit steep. I was only there for a single night but longer stays would be either without wi-fi or quite expensive for access

Greeted by friendly staff. Room much bigger than expected with balcony and view. Even had a nespresso machine! Staff happy to help. About 10-15 min walk from nearest tube station. Difficult to find hotel, may need directions on website as not on Google maps yet!

Great service and super clean

The staff are so welcoming and the property is amazing. The garden is lovely and the room was very clean. Breakfast was excellent. Special shoutout for Moamen who was very helpful and welcoming to us. Thank you

Overall very good value for money

This hotel is superb , the staff were excellent form arrival to departure and there was nothing they wouldn’t do.

Although I have stayed at 5 star hotels on several occasions, I was amazed by the standard of service of this hotel. All the hotel staff were extremely polite and gave the true meaning to the word "valued" customer. From the first time I entered the hotel it was a different experience all together. Despite the good service at other 5 star hotels, I could always find a small detail missing. I am not picky, but when it comes to top service I know what to expect, and notice when something, as small...

First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)

Friendly & warm welcome - first class service - very clean throughout, comfortable beds and quiet for such a central Mayfair position.

A beautiful building, very tastefully decorated and furnished, staff could not do enough for us. Would definitely recommend.

A new, well appointed boutique hotel in Kensington. Everything is in very good condition. The rooms are compact but very comfortable and quite well appointed. Friendly and helpful staff. Basic bar and restaurant if needed. I'd happily stay again next time I need a hotel in this area.

Charming hotel, attentive service, very comfortable room and bed. Would stay there again and would definitely recommend

Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk.

Beautiful place.. amazing staff and beautiful piano bar too boot!

Great hotel & great location

Really kind and welcoming staff, lovely hotel in a great location. We really enjoyed our stay at the Holmes hotel where a lot of thought has clearlt gone into quirky details and Sherlock Holmes themed decor.We particularly appreciated the nice touch of the sherlock holmes books for our two boys.

Fantastic for a business trip - great location and great facilities - also a work space area next to the reception which saved me trudging through the rain to an office. Big clean room and great food and drink options