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Novotel London Brentford

Photo gallery for Novotel London Brentford

Lobby
Indoor pool
Indoor pool
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Overview of Novotel London Brentford

UNESCO Sustainable Property

Novotel London Brentford

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Great West Road, Brentford, England, TW80GP

Explore the area

  • Popular LocationGriffin Park Stadium3 min walk
  • Popular LocationSyon Park7 min drive
  • Popular LocationKew Palace8 min drive
  • AirportLondon (LHR-Heathrow)19 min drive

Choose dates to view prices

About this area

Brentford

Located in Brentford, Novotel London Brentford is in the business district and near the beach. Kew Palace is a notable landmark, and the area's natural beauty can be seen at Syon Park and Royal Botanic Gardens, Kew. Looking to enjoy an event or a match? See what's going on at Griffin Park Stadium or SSE Arena, Wembley.

What's nearby

  • Griffin Park Stadium - 3 min walk
  • Ealing Broadway Shopping Center - 3 min drive
  • Royal Botanic Gardens, Kew - 6 min drive
  • Syon Park - 7 min drive
  • Kew Palace - 8 min drive

Getting around

  • Brentford Station - 7 min walk
  • South Ealing Underground Station - 15 min walk
  • Heathrow Airport (LHR) - 19 min drive

Restaurants

  • Elements — 1 min walk
  • The Lord Nelson - 6 min walk
  • Albany Parade - 8 min walk
  • Ealing Park Tavern - 8 min walk
  • Lentil - 10 min walk

About this property

Novotel London Brentford

4-star, family-friendly hotel near Griffin Park Stadium
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. All 202 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, TVs come with cable channels, and guests will also find coffee makers and hairdryers.
Novotel London Brentford offers 202 forms of air-conditioned accommodation with a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 15 per night)
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: GBP 10-16.45 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/games room
  • Fitness centre
  • Indoor pool
  • Playground
  • Sauna

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2959 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10, per pet, per night, plus a deposit of GBP 15 per night
2 per room (up to 33 lbs/15 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 10 and GBP 16.45 per person (approximately)
  • Self-parking fee: GBP 15 per night
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and Diners Club; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Brentford Novotel
London Brentford
Novotel Brentford
Novotel Brentford London
Novotel London Brentford
Novotel London Brentford opening June 2014
Novotel London opening June 2014
Novotel London opening June 2014 Hotel
Novotel London opening June 2014 Hotel Brentford
Novotel London Brentford Hotel
Novotel London Brentford Hotel
Novotel London Brentford Brentford
Novotel London Brentford Hotel Brentford

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 557 out of 948 reviews
5 - Excellent 59%
Rating 4 - Good. 298 out of 948 reviews
4 - Good 31%
Rating 3 - Okay. 52 out of 948 reviews
3 - Okay 5%
Rating 2 - Poor. 25 out of 948 reviews
2 - Poor 3%
Rating 1 - Terrible. 16 out of 948 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked nothing!
Stayed 1 night in Sep 2021

3/5 Okay

Travelled with family and small children
Disliked: Staff & service
Our room was fine for a one night stay, bathroom was lovely and beds comfy. Breakfast was a good standard, but the pool area was filthy and disappointing. You also had to book a time slot so limited use. Hotel staff were elusive and when present were inefficient. The hotel is is a very industrial bit of west London, with a view of the M4. We did find a nice little Italian restaurant to eat in but we had to drive to it. Only shop in walking distance was Sainsbury’s.
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and friendly staff, Breakfast was good, nice pool for the kids to play in.
Stayed 2 nights in Aug 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff
Stayed 5 nights in Aug 2021

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
A strong smell in the room
Stayed 2 nights in Jul 2021