Holiday Inn Brentford Lock, an IHG Hotel

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In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Holiday Inn Brentford Lock, an IHG Hotel

Holiday Inn Brentford Lock, an IHG Hotel

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Commerce Road, Brentford, England, TW8 8GA

Explore the area

  • Popular LocationBuckingham Palace17 min drive
  • Popular LocationBig Ben20 min drive
  • AirportLondon (LHR-Heathrow)22 min drive
  • Popular LocationTower Bridge27 min drive

Choose dates to view prices

About this area

Brentford

Holiday Inn Brentford Lock, an IHG Hotel is located in Syon, a neighbourhood in Brentford, and is in a rural area and on the waterfront. Eventim Apollo and Royal Albert Hall are cultural highlights, and some of the area's popular attractions include London Eye and Natural History Museum. Check out an event or a game at Twickenham Stadium, and consider making time for Science Museum, a top attraction not to be missed.

What's nearby

  • Syon Park - 8 min walk
  • Royal Botanic Gardens, Kew - 4 min drive
  • Buckingham Palace - 17 min drive
  • Big Ben - 20 min drive
  • Tower Bridge - 27 min drive

Getting around

  • Boston Manor Underground Station - 4 min drive
  • Brentford Station - 11 min walk
  • Heathrow Airport (LHR) - 22 min drive

Restaurants

  • The Open Lobby — 1 min walk
  • Sessions Bar and Grill — 1 min walk
  • Siracusa - 2 min walk
  • Magpie and Crown - 3 min walk
  • Brentford Tandoori - 5 min walk

About this property

Holiday Inn Brentford Lock, an IHG Hotel

Eco-friendly Brentford hotel in Syon with fitness centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/café and self parking. All 133 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences such as fridges and coffee makers. Guests will also find 24-hour room service, hairdryers and safes.
Holiday Inn Brentford Lock, an IHG Hotel offers 133 forms of accommodation with a safe and coffee/tea makers. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Brentford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (GBP 14 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–9:30 AM: GBP 12.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Polish
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference space (12743 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 12.95 per person (approximately)
  • Self-parking fee: GBP 14 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Up to 2 children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Brentford Holiday Inn
Brentford Lock
Brentford Lock Holiday Inn
Holiday Inn Brentford
Holiday Inn Brentford Lock
Holiday Inn Brentford Lock Hotel
Holiday Inn Lock Hotel Brentford
Holiday Inn Brentford Lock
Holiday Brentford Lock, An Ihg
Holiday Inn Brentford Lock an IHG Hotel
Holiday Inn Brentford Lock, an IHG Hotel Hotel
Holiday Inn Brentford Lock, an IHG Hotel Brentford
Holiday Inn Brentford Lock, an IHG Hotel Hotel Brentford

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 379 out of 738 reviews
5 - Excellent 51%
Rating 4 - Good. 287 out of 738 reviews
4 - Good 39%
Rating 3 - Okay. 47 out of 738 reviews
3 - Okay 6%
Rating 2 - Poor. 14 out of 738 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 738 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
When checked in , was given a room someone was already in , veru embarrassing.
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & friendly
Stayed 2 nights in Nov 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good view from window, nice and quiet, good location. Bed uncomfortable, not enough milk cartons for tea and coffee, couldnt understand receptionist, food choice lacking jug of water out of stock? ( went out for a take away instead! ), paid extra for breakfast but was hurried and many of choices were empty and not replenished no glasses for orange juice had to to use mug instead. Shame because location was good and an overall enjoyable stay but lots of little things let it down.
Stayed 1 night in Oct 2021

4/5 Good

Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean staff were very helpful. Breakfast was delicious
Stayed 4 nights in Oct 2021