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"Excellent staff. Very neat and clean. Welcoming and supportive "

"We thoroughly enjoyed our time at Gloucester Holiday Inn. The staff at reception were extremely helpful in our first visit to Gloucester. The room was very clean and the bed super comfortable. Breakfast was very comprehensive and beautifully prepared, and the staff very helpful. Our stay was very good, and we fully appreciated the friendliness and helpfulness of all the staff we encountered!"

"All the staff were helpful and friendly . An asset to the hotel . Went out of their way to help . Extremely comfy bed and lovely bedding . Food was good standard . Drinks were quite expensive but didn’t spoil our experience. The spa looked good too . "

"Had a 3 bed room which was spacious with modern bathroom and air conditioning which was perfect for our overnight stay."

"Lovely breakfast and dinner, plenty of choice on both a la carte and lounge menu for evening meal and lunch. Beautiful grounds. Didn’t use the spa"

"Great hidden gem"

"I recently stayed at a DoubleTree property in Bristol and had a fantastic experience from start to finish. The hotel is modern, clean, and well-maintained, with the signature warm cookie welcome that always adds a nice touch. The staff were friendly and professional throughout my stay, always happy to help and very accommodating. The room was spacious, comfortable, and well-equipped, making it easy to relax after a long day. Dining at the hotel restaurant was also a highlight. The food was excellent, and the service—especially from team members like Aniko and Kent—was exceptional. They ensured that everything was just right, including going the extra mile to fulfill special requests. Whether you’re in town for business or leisure, I highly recommend the DoubleTree by Hilton in Bristol. It offers comfort, great service, and a genuinely warm atmosphere. "

"We really enjoyed our stay. The room and food was lovely. The spa is quite small but nice. The only thing I would say is there were dirty cups and plates around the pool area and the service in the evening was very slow."

"Beautiful old hotel. We loved our stay here. Highly recommend it. "