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The hotel was good, there was a friendly staff, iit has a great location and an almost covered road to the terminal. But the food at dinnertime could be better.
The hotel is breathtaking when you arrive and the Staff is very friendly. The rooms are spacious with beautiful views and huge windows. Everything is so cozy you can’t help but relax and enjoy the atmosphere.
Room needs to be more facilitate bulb was fused,shortage of towel,door lock was broken night time girl on reception was really good and friendly
We stayed here because our flight was cancelled - lots of other flights were cancelled too because of a snow storm so the hotel was very busy. Staff managed well and were polite. Laid back friendly staff. Only slight negative is the Food it was ok but not great for vegans. Due to it being so busy ...
This hotel is very close to the airport, has extremely friendly staff, good rooms and a good kitchen.
I was looking for a "cost-effective" place to stay to get me nearer to London/Gatwick airport after a friend I was meant to stay with was taken ill last minute. Knowing that I would be taking Darftord crossing, I was looking at Harlow/Bishop's Stortford area, and this was one of the first hotels ...
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