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Reviews of Renaissance Birmingham Ross Bridge Golf Resort & Spa

4 out of 5
Renaissance Birmingham Ross Bridge Golf Resort & Spa
4000 Grand Ave, Hoover, Birmingham, AL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 444 out of 660 reviews" "
Rating 8 - Good. 122 out of 660 reviews" "
Rating 6 - Okay. 46 out of 660 reviews" "
Rating 4 - Poor. 27 out of 660 reviews" "
Rating 2 - Terrible. 21 out of 660 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tearra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ross Bridge Management on 15 Apr 2024
Thanks so much for taking the time to provide us feedback about your stay here! We hope to see you back again soon!

10/10 Excellent

Marquez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Long term or short
Stayed 1 night in Apr 2024
Response from Ross Bridge Management on 8 Apr 2024
Thank you so much for taking the time to provide us with feedback! We are so glad to hear that you had a great stay with us!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Well done
Stayed 2 nights in Apr 2024
Response from Ross Bridge Management on 8 Apr 2024
Thank you so much for taking the time to provide us with feedback! We are so pleased to hear that you had a great stay with us. Thank you, Joseph!

10/10 Excellent

Harold, Sherman Oaks

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ross Bridge Management on 1 Apr 2024
Thank you so much for taking the time to give us a review!We appreciate it so much!

10/10 Excellent

Alva

Travelled with family and small children
Liked: Cleanliness, amenities
Great location and good restaurants.
Stayed 1 night in Mar 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are the best.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kristal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and great food.
Stayed 1 night in Mar 2024

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The area was beautiful. The food was delicious. Accommodations were top quality . Me and my husband will definitely be back.
Stayed 1 night in Feb 2024

6/10 Okay

David

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

karan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at this location
Stayed 1 night in Feb 2024
Response from Ross Bridge Management on 20 Feb 2024
Thank you so much for taking the time to leave a comment! We really appreciate it and are so glad to hear you had a great time!

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay for a couples getaway.
Stayed 2 nights in Feb 2024

10/10 Excellent

Tabitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing resort! The staff is friendly and accommodating. The rooms are rennovated and among the cleanest rooms we have ever stayed in. The dining options are good. Leticia at the bar was so friendly and provided great service! Very quiet. Beautiful scenery. We hope to visit the resort again during the summer.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very kept. Nice scenery, and ample parking.
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Resort
The Renaissance is amazing property, from the decor to the food, beds and the views. The Spa is comforting and very accommodating.
Stayed 1 night in Jan 2024
Response from Ross Bridge Management on 18 Jan 2024
Thank you so much for taking the time to give us feedback on your stay! We are so glad to hear that you had a great time!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very clean, it was quiet, room service was prompt, order was correct and tasty.
Stayed 2 nights in Dec 2023

10/10 Excellent

kristin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Jacob

Stayed 1 night in Dec 2023

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my time at the spa as well as the hotel. I juat happened upon tbe spa, but it was amazing with Jahnita.
Stayed 1 night in Dec 2023
Response from Ross Bridge Management on 4 Jan 2024
Thank you so much for taking the time to share your experience with us! We're so glad to hear that you had a great time!Happy New Year!

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

PHYLLIS SAWYER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a holiday!
Perfect from the great grandparents down to the two year old!
Stayed 1 night in Dec 2023
Response from Ross Bridge on 2 Jan 2024
Thank you so much for taking the time to share your experience with us! We are so glad you hear you had a great holiday here.We hope to see you back here soon! Happy New Year

10/10 Excellent

Roy

Stayed 1 night in Dec 2023

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ross Bridge on 2 Jan 2024
Thank you so much for taking the time to share your experience with us! Happy New Year!

10/10 Excellent

Rotonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Travel at Castle
Holidays at Castle was great experience for my two little princesses.
Stayed 1 night in Dec 2023
Response from Ross Bridge on 15 Dec 2023
We are so glad you had a great experience here at Ross Bridge! We look forward to the next time to host you!

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

JONNICA

Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girl. Time
Great hotel. Wonderful amenities
Stayed 1 night in Nov 2023
Response from Ross Bridge Team on 1 Dec 2023
Thank you so much for taking the time to leave us a review! We greatly appreciate it and we hope to see you again soon!Ross Bridge Team

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place!
Excellent facility. Friendly and helpful staff. A great getaway.
Stayed 1 night in Nov 2023
Response from Allie on 16 Nov 2023
Jeff,Thank you so much for taking the time to share your positive feedback with us! We greatly appreciate your kind words and are thrilled to hear that you had a wonderful experience during your stay with us. We hope to have you back here soon!

10/10 Excellent

Laurie Smith

Stayed 2 nights in Nov 2023

10/10 Excellent

Betsy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasant stay!
What else can I say! Great location, great rooms and great staff. Always enjoy staying at the Renaissance Hotel !
Stayed 2 nights in Nov 2023
Response from Allie on 7 Nov 2023
Thank you so much for taking the time to share your positive feedback with us! We appreciate your kind words and are thrilled to hear that you had a great experience during your stay with us. Once again, thank you for choosing us, and we can't wait to host you again soon!Sincerely,Ross Bridge Team

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t wait to come back!!!
I knew from online pictures that this resort looked amazing but it is even more amazing in person! The entrance. The lobby. The staff. Everything!!!
Stayed 1 night in Oct 2023
Response from Allie on 7 Nov 2023
Amanda,Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you had a great experience during your stay with us. Once again, thank you for choosing us, and we can't wait to host you again soon!Sincerely,Ross Bridge Team

10/10 Excellent

shep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Jason

Stayed 1 night in Oct 2023

10/10 Excellent

Lasonja

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean the location was great . All the staff was wonderful great experience i would go back for other visit.
Stayed 1 night in Oct 2023

6/10 Okay

William

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Just okay
This place is going down hill, I used to live around corner and go there to eat and spa all the time. This time I was there on business. It was dirty, the trays left outside the door would be left for hours no one to pick them up. The food was awful. They used to have the best onion rings- gone. The only thing good was the morning oats at the coffee shop…. The spa was great. Very clean, the massage therapist amazing.
Stayed 3 nights in Oct 2023

8/10 Good

jeanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
My husband and I were very impressed with the beauty of the hotel and grounds. The rooms were large and comfortable. The balcony view was very nice. The only disappointment we experienced was having a wedding party take over most of the common areas during the course of the weekend, and the very loud music from the wedding at night. Also, I did not know there were major renovations, taking place which distracted from the beauty. The community the hotel is located and is very nice and has so many amenities!
Stayed 3 nights in Oct 2023

10/10 Excellent

Tamara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Ross Bridge Resort on 2 Oct 2023
Hi Tamara,I am happy to hear you enjoyed your stay at the Castle. I will share your feedback with our team.Thank you,Amanda

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Ross Bridge Resort on 2 Oct 2023
Hi Kimberly,I am happy to hear you enjoyed your stay at the Castle. I will share your feedback with our team.Thank you,Amanda

10/10 Excellent

Michael, Cathedral Citt

Business traveller
Liked: Cleanliness, staff & service, amenities
Was a guest for a conference. This hotel is set in a beautiful landscaped area nestled in a quiet community.
Stayed 4 nights in Sep 2023
Response from Ross Bridge Resort on 2 Oct 2023
Hi Michael,I am happy to hear you enjoyed your stay at the Castle. I will share your feedback with our team.Thank you,Amanda

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kid friendly and relaxing
The pool with a slide was a gem for our family. Beautiful grounds, wonderful staff. We relaxed pleasantly and uninterrupted.
Pool area.
Stayed 1 night in Sep 2023

4/10 Poor

Jessica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointing
Hotel was very clean- our room was clean as well! We were disappointed in the overall customer service experience. For such an upscale place, attention to detail and friendliness/customer care was really lacking. Because of that, I wouldn’t recommend this place. I’d rather spend my money elsewhere!
Stayed 2 nights in Sep 2023

10/10 Excellent

Sharonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Randall

Stayed 1 night in Aug 2023

10/10 Excellent

Jami

Staff was wonderful! Doll at the front desk was very accommodating and Marvin ( bell man) helped us get a crazy amount of birthday supplies to the room. A wonderful stay.
Stayed 2 nights in Aug 2023

8/10 Good

Sharon

Stayed 1 night in Aug 2023

10/10 Excellent

Gabriell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celebrated wedding anniversary here! Property is beautiful and accommodating.
Stayed 1 night in Aug 2023

10/10 Excellent

Dwight

Travelled with family
Liked: Amenities
When the fire alarm went off, we barely heard it. It would be a good idea to turn the volume up. I can’t imagine the lawsuit if someone died in a fire because the alarm was not audible in every room. We really enjoyed our stay. Thank you.
Stayed 2 nights in Aug 2023

10/10 Excellent

sen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for vacation or anything
Stayed 1 night in Aug 2023

10/10 Excellent

Bradly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, and very clean.
Stayed 3 nights in Aug 2023