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Private beach, white sand, sun-loungers, beach umbrellas
Indoor pool, outdoor pool, open 9 AM to 7 PM, pool umbrellas
Indoor pool, outdoor pool, open 9 AM to 7 PM, pool umbrellas
Indoor pool, outdoor pool, open 9 AM to 7 PM, pool umbrellas

Guest reviews

4.6 out of 5 Wonderful
34 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
All-inclusive
Air conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment

Map

Explore the area

Popular LocationSunny Beach6 min walk
Popular LocationAction Aquapark2 min drive
Popular LocationLuna Park5 min drive
AirportBourgas (BOJ)26 min drive

Choose dates to view prices

  • Double Room (Free Beach Access, Free Wifi, Parking)

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsDouble Room (Free Beach Access, Free Wifi, Parking)
  • Double Room, Park View (Free Beach Access, Free Wifi, Parking)

    Room amenities

    • 323 sq ft
    • Park view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed
    More detailsDouble Room, Park View (Free Beach Access, Free Wifi, Parking)
  • Studio (Free Beach Access, Free Wifi, Parking)

    Room amenities

    • 377 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds
    More detailsStudio (Free Beach Access, Free Wifi, Parking)
  • Studio Suite (for 3 people)

    Room amenities

    • 377 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsStudio Suite (for 3 people)

About this area

Sunny Beach

Located in Sunny Beach, Helena Park - Ultra All inclusive is in the historical district and on a private beach. The area's natural beauty can be seen at Sunny Beach and popular attractions include Action Aquapark and Aqua Paradise. Travelling with kids? Consider Luna Park, or check out an event or a game at Nessebar Stadium.

Visit our Sunny Beach travel guide
Map
Popular Location

What's nearby

  • Sunny Beach - 6 min walk
  • Action Aquapark - 2 min drive
  • Sveti Vlas Central Beach - 4 min drive
  • Luna Park - 5 min drive
  • Casino Hrizantema - 7 min drive

Getting around

  • Bourgas (BOJ) - 26 min drive

Restaurants

  • Restaurant Poseidon — 1 min walk
  • Dolphin Restaurant — 1 min walk

About this property

Helena Park - Ultra All inclusive

Property with private beach and full-service spa
Catch some rays on Helena Park - Ultra All inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. All 211 rooms boast spring water baths, and offer free WiFi and free minibar items. Balconies and room service are standard, as are LCD TVs with satellite channels.
Helena Park - Ultra All inclusive offers 211 forms of air-conditioned accommodation with free minibar items and a safe. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include baths or showers, spring water baths, designer toiletries and complimentary toiletries.

This Sunny Beach resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a private beach and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Lions Health and Beauty. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and local beverages included
In-room minibar (all beverages included)

Land activities

Tennis
Volleyball

Lessons/classes/games

Water fitness
Yoga

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited parking spaces
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • All buffet meals, snacks and local beverages included
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Shopping
  • Hot tub
  • Winery attached
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Library
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Bulgarian
  • English
  • German
  • Russian

Business services

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Beach towels
  • Designated smoking areas
  • TV in reception

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Spring water bathtub
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser

We should mention

Pool access available from 9 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Helena Park Hotel
Helena Park Hotel Sunny Beach
Helena Park Sunny Beach
Helena Park Hotel Sunny Beach, Burgas Province, Bulgaria
Helena Park Ultra All inclusive Hotel Sunny Beach
Helena Park Ultra All inclusive Hotel
Helena Park Ultra All inclusive Sunny Beach
Helena Park Ultra All inclusive
Helena Park Ultra All inclusive All-inclusive property
Helena Park Ultra All inclusive Sunny Beach
Helena Park Ultra All inclusive
Helena Park Ultra All inclusive
All-inclusive property Helena Park - Ultra All inclusive
Helena Park - Ultra All inclusive Sunny Beach
Helena Park
Helena Park Ultra Inclusive
Helena Park - Ultra All inclusive Sunny Beach
Helena Park - Ultra All inclusive All-inclusive property

Frequently asked questions

Can I cancel my reservation for free at Helena Park - Ultra All inclusive and receive a full refund?
Yes, Helena Park - Ultra All inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Helena Park - Ultra All inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Helena Park - Ultra All inclusive?
As of 15 Aug 2020, prices found for a 1-night stay for 2 adults at Helena Park - Ultra All inclusive on 10 Sep 2020 start from £109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 9 AM to 7 PM.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Limited spots are available.
What time is check-in at this property?
Check-in is from 2:00 PM to 5:00 AM.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for EUR 30 (subject to availability).
Does Helena Park - Ultra All inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle.
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include tennis, volleyball, water fitness classes and more.
Where is Helena Park - Ultra All inclusive located?
Located in Sunny Beach, this beachfront resort is in the historical district and within 1 mi (2 km) of Platinum Casino and Sunny Beach. Action Aquapark is 1.5 mi (2.5 km) away.

Guest reviews

Overall score and ratings for Helena Park - Ultra All inclusive

4.6
Wonderful
34 reviews
5 - Excellent
23
4 - Good
9
3 - Okay
1
2 - Mediocre
1
1 - Poor
0
4.6
Cleanliness
4.6
Service and Staff
3.0
Amenities
4.4
Property condition
2.0 out of 5 Poor
  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service

If the Royal Palace Helena Park Hotel was an all inclusive cruise ship, it would be known as the Titanic not because of the level of service but the experience... -not issued wrist bands upon arrival and were refused drinks and when the bartender called the front desk they were told we weren’t untitled to drinks. Had to go back to front desk to get wrist bands -took numerous trips to the front desk to have the minibar switched over to the all inclusive package -air conditioning was shut down for the season so the room was 28 degrees -staff that just didn’t seem to know what they were doing, was very confused about what is included in the all inclusive package, the bar staff doesn’t know when the restaurant opens etc... They tout themselves as an ultra all inclusive, but they are far from it. This is suppose to be a 5-star resort, but in reality it’s more like a 3-star. Maybe we just got unlucky, but would not recommend this place to friends and would not stay there again.

Stayed 2 nights in Sep 2019
5.0 out of 5 Excellent
    This traveller didn’t leave comments with their review
    Stayed 6 nights in Aug 2019
    3.0 out of 5 Okay
    • Disliked: Property conditions & facilities, room comfort
    For families with kids not for couples or solo

    For families and kids resort, including the “ ultra all paid for” system and kids entertainment. No direct access to beach or even view of beach. A bit disappointing when it comes to room comfort ( ie Pillows, no robs, no slippers, laundry..etc). Not a 5 star hotel or setup.

    Stayed 1 night in Aug 2019
    4.0 out of 5 Good
    • Liked: Staff & service, property conditions & facilities, room comfort
    • Disliked: Cleanliness
    Keep the spirit

    I stayed here last summer. This year seems that maintenance and cleaning staff are also on holiday. Still nice place, friendly atmosphere.

    Stayed 2 nights in May 2019
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Helena Park Sunny Beach

    comfortable hotel with nice outdoor and indoor pools, gym, welness center, sauna, several restaurants with variety of food. hotel is clean, has friendly staff. I loved the pool located in a nice yard, with the pool bar and a restaurant nearby. hotel is located in norther part of Sunny Beach in a quiet area. sunbeds near the thsea are also available by courtesy of the hotel.

    Stayed 3 nights in Sep 2018
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