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Helena Park - Ultra All inclusive

Photo gallery for Helena Park - Ultra All inclusive

Featured image
Private beach, white sand, sun-loungers, beach umbrellas
Indoor pool, outdoor pool, open 9 AM to 7 PM, pool umbrellas
Indoor pool, outdoor pool, open 9 AM to 7 PM, pool umbrellas
Indoor pool, outdoor pool, open 9 AM to 7 PM, pool umbrellas

Overview of Helena Park - Ultra All inclusive

Helena Park - Ultra All inclusive

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
Sunny Beach, Sunny Beach, 8240

Explore the area

  • Popular LocationSunny Beach6 min walk
  • Popular LocationAction Aquapark2 min drive
  • Popular LocationLuna Park15 min drive
  • AirportBourgas (BOJ)25 min drive

Choose dates to view prices

About this area

Sunny Beach

Located in Sunny Beach, Helena Park - Ultra All inclusive is in the historical district and on a private beach. The area's natural beauty can be seen at Sunny Beach and popular attractions include Action Aquapark and Aqua Paradise. Travelling with kids? Consider Luna Park, or check out an event or a game at Nessebar Stadium.

What's nearby

  • Sunny Beach - 6 min walk
  • Action Aquapark - 2 min drive
  • Sveti Vlas Central Beach - 4 min drive
  • Casino Hrizantema - 4 min drive
  • Luna Park - 15 min drive

Getting around

  • Bourgas (BOJ) - 25 min drive

Restaurants

  • Restaurant Poseidon — 1 min walk
  • Dolphin Restaurant — 1 min walk
  • La Bamba - 17 min walk
  • The Fat Cat - 17 min walk
  • Euphoria - 17 min walk

About this property

Helena Park - Ultra All inclusive

Property with private beach and full-service spa
Catch some rays on Helena Park - Ultra All inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. All 211 rooms boast spring water baths, and offer free WiFi and free minibar items. Balconies and room service are standard, as are LCD TVs with satellite channels.
Helena Park - Ultra All inclusive offers 211 forms of air-conditioned accommodation with free minibar items and a safe. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include baths or showers, spring water baths, designer toiletries and complimentary toiletries.

This Sunny Beach property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a private beach and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Lions Health and Beauty. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and local non-alcoholic beverages included
In-room minibar (all beverages included)

Land activities

Tennis
Volleyball

Lessons/classes/games

Water fitness
Yoga

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • All buffet meals, snacks and local non-alcoholic beverages included
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Shopping
  • Hot tub
  • On-site winery
  • Yoga classes

Family friendly

  • Arcade/games room
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Library
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Bulgarian
  • English
  • German
  • Russian

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms 2

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Spring water bathtub
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

Pool access available from 9 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Helena Park Hotel
Helena Park Hotel Sunny Beach
Helena Park Sunny Beach
Helena Park Hotel Sunny Beach, Burgas Province, Bulgaria
Helena Park Ultra All inclusive Hotel Sunny Beach
Helena Park Ultra All inclusive Hotel
Helena Park Ultra All inclusive Sunny Beach
Helena Park Ultra All inclusive
Helena Park Ultra All inclusive All-inclusive property
Helena Park Ultra All inclusive Sunny Beach
Helena Park Ultra All inclusive
Helena Park Ultra All inclusive
All-inclusive property Helena Park - Ultra All inclusive
Helena Park - Ultra All inclusive Sunny Beach
Helena Park
Helena Park Ultra Inclusive
Helena Park - Ultra All inclusive Sunny Beach
Helena Park - Ultra All inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 23 out of 34 reviews
5 - Excellent 68%
Rating 4 - Good. 9 out of 34 reviews
4 - Good 26%
Rating 3 - Okay. 1 out of 34 reviews
3 - Okay 3%
Rating 2 - Poor. 1 out of 34 reviews
2 - Poor 3%
Rating 1 - Terrible. 0 out of 34 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.6/5

Staff & service

3.0/5

Amenities

4.4/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
If the Royal Palace Helena Park Hotel was an all inclusive cruise ship, it would be known as the Titanic not because of the level of service but the experience... -not issued wrist bands upon arrival and were refused drinks and when the bartender called the front desk they were told we weren’t untitled to drinks. Had to go back to front desk to get wrist bands -took numerous trips to the front desk to have the minibar switched over to the all inclusive package -air conditioning was shut down for the season so the room was 28 degrees -staff that just didn’t seem to know what they were doing, was very confused about what is included in the all inclusive package, the bar staff doesn’t know when the restaurant opens etc... They tout themselves as an ultra all inclusive, but they are far from it. This is suppose to be a 5-star resort, but in reality it’s more like a 3-star. Maybe we just got unlucky, but would not recommend this place to friends and would not stay there again.
Stayed 2 nights in Sep 2019

5/5 Excellent

Stayed 6 nights in Aug 2019

3/5 Okay

Disliked: Property conditions & facilities, room comfort
For families with kids not for couples or solo
For families and kids resort, including the “ ultra all paid for” system and kids entertainment. No direct access to beach or even view of beach. A bit disappointing when it comes to room comfort ( ie Pillows, no robs, no slippers, laundry..etc). Not a 5 star hotel or setup.
Stayed 1 night in Aug 2019

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Keep the spirit
I stayed here last summer. This year seems that maintenance and cleaning staff are also on holiday. Still nice place, friendly atmosphere.
Stayed 2 nights in May 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helena Park Sunny Beach
comfortable hotel with nice outdoor and indoor pools, gym, welness center, sauna, several restaurants with variety of food. hotel is clean, has friendly staff. I loved the pool located in a nice yard, with the pool bar and a restaurant nearby. hotel is located in norther part of Sunny Beach in a quiet area. sunbeds near the thsea are also available by courtesy of the hotel.
Stayed 3 nights in Sep 2018