The hotel is spacious and luxuriously appointed. Staff are very attentive and multi-lingual. Food in the hotel restaurant is so good that we sometimes dine there even when just in town to shop for the day.
Traveller from Indian Harbour Bch FL & Chirpan
Located in the heart of Sofia, this luxury hotel is within a 5-minute walk of Slaveykov Square, Ivan Vazov National Theatre …More
Hotel is very well located for all tourist attractions nicefoyer and friendly staff.the downside was i gbooked an Executive Non Smoking room but the room reeked of cigarette smoke which persisted all the five days of our stay and he Air conditioner was erratic and had no effect .
The weekend was busy with marriages and wedding functions went late into the night . Staff were very pleasant and did their best but due to the busy season did their best. The
Situated in Sofia, this luxury hotel is steps from Saint Sofia Monument and Church of St. George. Archaelogical Museum and …More
"Nice location, further Customer service trainings "
Lovely location. Room is a decent size. However, Krasimira (reception staff) is very rude and has a lot of attitude. She has shown me that the hotel doesn't have regular customer service trainings for her to think she can be so rude to me. She demanded I must show her my passport for her to keep in order for them to check my details. I had given her my driving licence and bank card which I have paid from and told her I'm following the instructions I have been given by Expedia for my stay ( which doesn't even mention passport or I.D) . I have stayed in some of the best 5 star hotels and have never had to show my passport or have been given this type of attitude.
Traveller from london
With direct access to the beach, this Varna hotel is in the city center and within 1 mi (2 km) of Varna Aquarium, Sea Garden …More
The hotel itself is indeed above the average standard. The hotel facilities were lovely and we were given a top-floor room with an outstanding view of the city. I would say that the staff were very nice to us, but you could tell they haven't been trained or disciplined how to interact with each other when there are guests around: the bellboy started shouting at other staff for obstructing the elevator whenever he was bringing our luggage up to our room, and the servers were very loudly talking to each other across the restaurant as we were having breakfast. Otherwise, reception staff were very polite and nice to us.
Overall, I loved the one night we spent in Primoretz, the location was fantastic (just next to the Sea Garden and 10 minute walk to the city centre) and I would recommend it. They have high standards, as a hotel should for the money they are charging.
Situated in Bourgas, this luxury hotel is within a 15-minute walk of Sea Gardens and Burgas Beach. Sunny Beach and Sozopol …More
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