Hotel is very well located for all tourist attractions nicefoyer and friendly staff.the downside was i gbooked an Executive Non Smoking room but the room reeked of cigarette smoke which persisted all the five days of our stay and he Air conditioner was erratic and had no effect .
The weekend was busy with marriages and wedding functions went late into the night . Staff were very pleasant and did their best but due to the busy season did their best. The
Situated in Sofia, this luxury hotel is steps from Saint Sofia Monument and Church of St. George. Archaelogical Museum and …More
Staff were excellent very friendly,Hotel rooms good,breakfast was good but do not expect the Central European standard.About 10 min walk to restaurants although there is a small choice next to the Hotel.The Hotel is in a very prominent position in terms of places to see ,overall a good experience and would definitely use again.
Traveller from Chelmsford
Located in the heart of Sofia, this luxury hotel is within a 5-minute walk of Monument to the Liberating Tsar and National …More
"Nice location, further Customer service trainings "
Lovely location. Room is a decent size. However, Krasimira (reception staff) is very rude and has a lot of attitude. She has shown me that the hotel doesn't have regular customer service trainings for her to think she can be so rude to me. She demanded I must show her my passport for her to keep in order for them to check my details. I had given her my driving licence and bank card which I have paid from and told her I'm following the instructions I have been given by Expedia for my stay ( which doesn't even mention passport or I.D) . I have stayed in some of the best 5 star hotels and have never had to show my passport or have been given this type of attitude.
Traveller from london
With direct access to the beach, this Varna hotel is in the city center and within 1 mi (2 km) of Varna Aquarium, Sea Garden …More
The hotel itself is indeed above the average standard. The hotel facilities were lovely and we were given a top-floor room with an outstanding view of the city. I would say that the staff were very nice to us, but you could tell they haven't been trained or disciplined how to interact with each other when there are guests around: the bellboy started shouting at other staff for obstructing the elevator whenever he was bringing our luggage up to our room, and the servers were very loudly talking to each other across the restaurant as we were having breakfast. Otherwise, reception staff were very polite and nice to us.
Overall, I loved the one night we spent in Primoretz, the location was fantastic (just next to the Sea Garden and 10 minute walk to the city centre) and I would recommend it. They have high standards, as a hotel should for the money they are charging.
Situated in Bourgas, this luxury hotel is within a 15-minute walk of Sea Gardens and Burgas Beach. Sunny Beach and Sozopol …More
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.