Ratings based on 1,276 Verified Reviews

2.5 out of 5
44% of guests recommend
2.7 Room cleanliness
3.0 Service & staff
2.4 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller

Cold room

Posted 19-Feb-2017
Pros: Clean room Good Customer service (helped arrange my taxi)
Cons: N/A
Location: Birmingham, near by corner shops and fast food restaurants are good places to visit for guests.
Everything was alright apart from the heating and Duvet which were not warm enough , I had to stay close to the Heater just to keep myself warm for most of the night. Furthermore, one of my pillows had a dirty stain which I think had been there for a while so I avoided resting my head on it ( wasn't a big issue for me by the way, am sure this can be sorted).
3out of 5
Recommended
for Students
by A verified traveller from Birmingham UK

Posted 19-Feb-2017
Nothing special at all a bed for a night and a shower in the morning. had to leave by 11 am the next day..
3out of 5
Recommended
for Everyone
by A verified traveller from Dublin

Needed a place to stay near Digbeth.

Posted 19-Feb-2017
Pros: As above.Also,as we booked very late for Digbeth,everywhere was sold out.We were able to book these rooms and get them at a good price.Great value..
Cons: Breakfast service.
Location: As above.Also,there are a few nice Irish pubs very near.You are near Digbeth,coach station,night clubs,custard factory.
Situated about a mile from The Bullring market.The area nearby is a little run down but quiet.When we arrived,the receptionist was very friendly and helpful.Our single ensuite rooms were a little small but clean with tv and tea/coffee in room.We had breakfast one morning but the service was slow.Next time i would eat out in town.Anyway,a cup of coffee would suffice. I feel a little nostalgic about the Paragon as i was there many years ago when it was known as the Chamberlain hotel.It has a lot of history and a beautiful banqueting room which looks like from another era.
2out of 5
by A verified traveller

Weekly Stay

Posted 17-Feb-2017
Pros: Only a short walk to the main road where I could catch Buses to the centre of the city.
Cons: The fire doors could be improved so the noise when they shut is kept to a minimum.
Location: A short walk to the main road to catch a bus to the city centre.
Well I had a room near the fire doors which when people bashed their way through made a lot of noise when they closed and this seemed to happen at all times of the night. I did not have a lot of sleep one night as people seemed to go through the doors at 0245 in the morning and then started again at 0455 in the morning. The fire doors need to be redone somehow to get rid of this noise problem, as I am sure most people in the rooms next to the fire doors had the same problem with the noisy fire doors. Otherwise my stay was very good and the staff where very good in all aspects and a light problem in my room was sorted out very quickly.
1out of 5
by A verified traveller from birmingham

The night staff are nice but day staff are rude

Posted 16-Feb-2017
Booked twice online but due to a glitch in there behalf turned up and they didn't have my reservation no I never got to stay there and had to find some wear else at 2am even though I had a reservation number
4out of 5
Recommended
for Everyone
by A verified traveller

Good place for short period

Posted 14-Feb-2017
I spent just one night at the Paragon Hotel, it is not far from ne street station and O2 Academy. Good if you are planning to attend some venue there. Don't expect anything from the neighborhood.
1out of 5
by A verified traveller from birmingham

Freezing cold no heating. No wife. No bin no chair

Posted 13-Feb-2017
Pros: Nothing
Cons: Heating service
Location: Arrived at 11pm not much time to look around as was tired re
Car park no light felt saver to park on road. Lift very old and slow. No phone service in room to contact staff. Was given room fourth floor . Terrible old hotel
2out of 5
by A verified traveller from london

TLC required

Posted 12-Feb-2017
Due to a faulty door handle & hotel phone issues I got trapped in my room for twenty minutes. The room was very cold - a heater was supplied upon request. Once new room allocated the stay was ok but overall major TLC required.
1out of 5
by A verified traveller

Posted 10-Feb-2017
Terrible experience never booking with that hotel again all because my husband didn't have ID we couldn't stay there but yet they didn't warn me that we both needed ID otherwise I wouldn't of even booked it, also they wouldn't give me a refund because I paid in advance which I think it's wrong because I didn't stay there but they still took my money!
1out of 5
by A verified traveller

Would never stay there again

Posted 08-Feb-2017
Never again. Pictures really deceptive.be careful.