Ratings based on 1,311 Verified Reviews

2.5 out of 5
44% of guests recommend
2.7 Room cleanliness
3.0 Service & staff
2.4 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
2out of 5
by A verified traveller

the corridor doors was so heavy to open

Posted 27-Mar-2017
Pros: the entrance was nice
Cons: remove all corridor doors
no wifi in the room the room was cold and heating was given to me.
3out of 5
Recommended
for Everyone
by A verified traveller

Good value for money stay with negatives.

Posted 26-Mar-2017
It's affordable with plenty of free on street parking twenty minutes walk from city centre. Negatives are: Shower was impossible to use Car park is not desirable would be an understatement. Wifi is abysmal.
3out of 5
by A verified traveller from birmingham

No response from hotel upon emailing.

Posted 24-Mar-2017
During my stay, I'm sad to say that it was not a pleasant experience. The bathroom was riddled with insects, the room was so cold I may as well have slept outside for I assume it wouldn't have been much colder. Only one light worked in the whole room and upon inspecting the bed, I could see the sheets had not been changed before I arrived as they had someone's hair over the pillows and were stained.
4out of 5
Recommended
for Everyone
by A verified traveller from Leicester

Very pleasant.

Posted 22-Mar-2017
Pros: Comfy.
Cons: The included breakfast.
Location: Not a nice location, unfortunately far from the city center however its not like they can just move.
Almost everything was great! My only thoughts for improvement would be about the breakfast. The (included) breakfast was pretty disappointing with just bowls of cereal, hot drinks and toast to keep you going. Needless to say we skipped the breakfast and ate out instead. I was pleasantly surprised with how comfy the room was and it was no where near as bad as most of the reviews make it out to be.
3out of 5
Recommended
for Everyone
by A verified traveller from London

The affordable hotel

Posted 21-Mar-2017
Cons: The WIFI signal and speed must be fixed. All clients need internet access from their rooms.
Location: 15 minutes from city centre
This is a budget option for anyone travelling to Birmingham, the fact that for only £40 there is breakfast included cannot be matched. Overall experience great, only problem was that the WIFI signal was really weak around the hotel and you had to go on the ground floor to get connected.
3out of 5
Recommended
for Everyone
by A verified traveller

Breakfast is NOT INCLUDED in price

Posted 18-Mar-2017
EXPEDIA DETAILS ARE INCORRECT. Hotel ideal for workmen
1out of 5
by A verified traveller from P

Horrible horrible horrible awful hotel

Posted 17-Mar-2017
Worse hotel experience My wife & I could not wait to leave the hotel the following morning. The hotel is in really terrible condition and it shouldn't be operating. Absolutely hated it and it was embarrassing to take my wife there.
2out of 5
by A verified traveller

Posted 15-Mar-2017
Found spiders in the room and room lock wasn't working properly
1out of 5
by A verified traveller

Bad hotel noisy area

Posted 08-Mar-2017
Noisy, cold, and false advertising. The area was very run down. The rooms didn't look like the pictures. Out bed was dirty in our first room and there are no draws. There was a plug in heater but no central heating and the nose from both outside and inside the hotel was terrible and keep us awake both nights.The breakfast was also appaling not continental just toast and a couple of cereals.
4out of 5
Recommended
for Everyone
by A verified traveller from Birmingham

Very good city centre location

Posted 05-Mar-2017
For the price of the stay and free breakfast included it was a very good stay. The only thing I would recommend is it is really about time they got some new windows!! No double glazing in 2017??