Ratings based on 1,543 Verified Reviews

2.5 out of 5
43% of guests recommend
2.8 Room cleanliness
3.0 Service & staff
2.4 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

Definitely not Hotel California!

Posted 16-Apr-2018
Situated in middle of council estate. Rubbish littered the streets. Boy racers. Cars broken in to. And a cold shower in the morning.
2 out of 5
by A verified traveller

rough area. Didn't stay.

Posted 13-Apr-2018
Drove to hotel. Area looked to dangerous to stay. Had to find another hotel.
3 out of 5
by A verified traveller from skegness

Ok hotel

Posted 13-Apr-2018
Small room heater fell off wall when switched on & didn’t work so they then put a temporary heater in for the night abit disappointing
2 out of 5
by A verified traveller

Basic

Posted 09-Apr-2018
Pros: The building is beautiful and the lobby is spacious
Cons: I wouldn't try to cover over the cracks I'd repair them
Location: 10-15min walk to the markets and the rest of city, so plenty to do.
Very ideal if you want a night out in Bham. The room was cold, the bed was not the best and the bathroom was very nice. They've squeezed so many rooms into this building I take my hat off to the owner but it could do with a few tweaks and can still be cheap and cheerful.
2 out of 5
Recommended
for Everyone
by A verified traveller from birmingham

Rude concierge

Posted 07-Apr-2018
Broken shower and when asked to fix it the concierge was needlessly rude and abrasive
2 out of 5
by A verified traveller

Disappointed with Hotel

Posted 07-Apr-2018
When you arrive the reception is clean and deceiving, you walk up the stairs and the paint is coming of the wall and the carpets are dirty. As you are walking it smells of smoke. The room is compact the bathroom is quite compact with a small shower which is made for small people like me but if my husband and I where large people we would struggle using the shower. Then the bed was so uncomfortable with springs sticking out, the pillows and duvet are paper thin. There was a noise all night we thought it might be the extractor fan from the kitchen, this kept me awake most of the night. Breakfast was lovely freshly cooked. The staff that we meet were all very helpful and very polite espically the girls on reception.
5 out of 5
Recommended
for Everyone
by A verified traveller

It is what it is

Posted 01-Apr-2018
Room looked newly decorated. Beds were comfy Shower and bath room clean Everything worked Tv worked What more do you expect for a cheap hotel close to the centre of Birmingham.
1 out of 5
by A verified traveller

Misleading

Posted 27-Mar-2018
The pictures are outdated and it's more like a hostel, not a hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Luxe hotel for a cheap price in central location

Posted 26-Mar-2018
Comfy inside, grand decor and good walking distance to the bullring and shops / eating places.
2 out of 5
by A verified traveller

Cold room

Posted 23-Mar-2018
Pros: Comfy bed
Cons: There was a coffee or tea stain on the wall in the bathroom so cleanliness could be improved. Remove the men that were smoking weed on your doorstep.
Location: it was near the venue I was going too.
The room was ok but there had not been any heating on so the room was freezing. I had the heater on all night but it was so small it did not make an impact and I was cold all night. I had to put the towels on top of the bed to try get some extra warmth. On a good note the bed was comfy.