Ratings based on 1,247 Verified Reviews

2.5 out of 5
44% of guests recommend
2.7 Room cleanliness
3.0 Service & staff
2.4 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller from London

Worst hotel

Posted 16-Jan-2017
Room was ice cold when I arrived..Windows have draft coming in and very noisy..heating was on but room was cold all night ...and did not sleep..would not recommend this hotel
1out of 5
by A verified traveller from Birmingham

Avoid at all cost

Posted 13-Jan-2017
Terrible hotel, you could feel springs in bed mattress, double bed was made with two mattresses side by side, toilet was dirty, little holes in bed sheet, it seemed more like a hostel than a hotel, would never use again.
2out of 5
by A verified traveller from Wiltshire

Old out of date

Posted 19-Dec-2016
Needs upgrade totally And install some heating in all rooms
2out of 5
by A verified traveller from uk

Cheap but old creepy and not clean enough

Posted 19-Dec-2016
Nice staff but old hotel that needs major work, central heating, improved cleaning and general tlc. Would not recommend unless you are literally sleeping and leaving. Very friendly though.
4out of 5
by A verified traveller

Acceptable one nighter

Posted 18-Dec-2016
Tired hotel but clean. Nice staff. Ok for a night. Showers were hot!
2out of 5
by A verified traveller

Very dated

Posted 16-Dec-2016
The biggest problem was the bed being horrendously uncomfortable. I was expecting one of the springs to pop out when I moved as the mattress was that old and lumpy. The saucers hadn't been cleaned with coffee/tea still there from the previous guests. The free car park opposite was like a construction site. It was however very cheap and the staff were friendly.
1out of 5
by A verified traveller from rugby

The run down hotel

Posted 15-Dec-2016
The first room we were checked into was disgusting. The bathroom was covered in black mould and the handle to the shower cubicle was hanging off. We did change rooms and this was a little better. The rooms had one small electric radiator which provided minimal heating and there was huge drafts from the sash windows. They say also there is a car park, the car park is a run down warehouse which didn't look safe to leave the car in and had no cameras especially when the hotels surrounding area is so run down.
4out of 5
for Everyone
by A verified traveller from London

Paragon Hotel Birmingham

Posted 12-Dec-2016
Pros: Clean rooms and very friendly bar staff
Cons: Keep up the good work
Location: Had a specific event this did not give me anytime to check out the location and nearby things to do
Worth the price, I would stay again and recommend Paragon hotel to a friend
3out of 5
by A verified traveller from Oxford

Old outdated hotel

Posted 12-Dec-2016
Pros: Close to the centre
Cons: Needs renovation
Location: Very close to city centre although in a rough area. Scary to walk home, would recommend taxis.
Room was cold and a bit lacking in comfort. Walls had plaster coming off them.
2out of 5
by A verified traveller from Newcastle upon Tyne

Work in progress

Posted 09-Dec-2016
Undergoing refurbishment we were accommodated on the third floor which is almost ready for proper use the bed was very uncomfortable with the springs making a very uncomfortable night the overall appearance of the room was grubby and outdated the staff were very pleasant very helpful and the food was equally good the bar was poorly stocked