Outstanding venue and staff
Posted 01-Dec-2017 on Hotels
What an amazing place. Stayed here for the first time and was made to feel so welcome. I’d prebooked a treatment to start with to help unwind. I had something to eat, and then I enjoyed an hour in the spa followed by half an hour sat in the large hot tub (which I had all to myself). Sitting outside in hot bubbling water... in November... when it’s 3 degrees! What could be better?). Later on I relaxed in the comfy lounge reading some H&E magazines with a glass of Gin until late.
The staff are brilliant and can’t do enough for you.
Rooms are immaculately clean, and so too are all the communal areas. Everyone (staff and guests) had so much respect for the venue, which I am sure is a reflection of the care the management and staff give to guests.
Never before have I felt so relaxed at a hotel, the while experience had quite a profound effect on me as I felt so chilled out afterwards.
I can’t wait to stay here again next time I am in the Midlands. I would re-book in a heartbeat.