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"Our room was a very basic and a very small room, suitable to lay your head down for two people if your out-and-about all day but not to spend much time in the room. "

"As usual, great service, clean, good breakfast. It’s one of the best chains with great value for money. It’s a pleasure to stay, I always return when the price is right."

"Clean and well-equipped rooms, although very impersonal due to the vast size of the hotel. Parking was a bit of a nightmare but managed to find a space eventually. Breakfast was nice and the staff were pleasant. "

"The menu and restaurant staff were outstanding. Reception showed us to our room which was unexpected but much appreciated. The room was quaint, the electrics a bit of a mystery, but the hotel itself shone in all its Georgian glory."

"Great staff"

"Amazing breakfast! "

"Great location and nice hotel but not a 5 star. The concierge and doorman were the best staff members, very helpful and nice but others we interacted with were not great, especially in the bar and restaurant. The spa and thermal waters were nice but very crowded. "

"Basic but great for everything we needed "

"Very friendly and helpful staff. Lovely clean room. Beautiful warm pool and sauna and steam room. Breakfasts were delicious. A lovely chilled and much needed break."