A quality hotel in need of some serious attention
Posted 10-Oct-2016 on Hotels
Superb location & wonderful feature fireplaces etc, what a shame that it was let down by the cleanliness of the room. Room 77 was in an perfect location with to opening windows, however there was a damp, musty, doggy smell upon entering the room. There were several large flies flying around & several dead ones on the window sills. The windows were filthy as were the net curtains, paint was pealing from them & they were black with mildew. Then to the toilet, the seat had dirty stains on it, the bowl was had a dirty black ring around it at the water level & the outer toilet bowl was filthy & stained.There were also stains on the mattress protector which were visible through the sheet. On the positive side the room was well equipped with a coffee machine & safe etc, breakfast was excellent as were the staff. To sum up this is or has been a quality hotel but is need of some serious attention especially room 77.