Belfast Hotel Guide - Historic Hotels in Belfast, United Kingdom

The Merchant was everything we hoped from a 5star hotel. We had a Victorian room which was spacious, clean and had a great bathroom. The staff were all exceptional in their welcome, nothing was too much trouble and they had knowledge of the city which they shared easily in a friendly manner. The quality of food was very good across breakfast, afternoon tea, lunch in the Cloth Ear and evening meal in Berts Jazz bar. We will stay here again

The only issue we had was gaining entrance to the front of the hotel; with all the activity in front of the hotel, it was difficult to see where you enter from the street. Also it took quite some time to get our car from the valet when we checked out. We called 10 minutes before we were ready and had to contact the front desk who, in fact, did not pass on the message to the concierge. So it was delayed. The hotel was very nice; we didn't use their restaurant. The room was good, didn't care at all for the shower; difficult to enter the tub.

The hotel is wonderfully situated for central Belfast - close to lots of excellent restaurants and St. George's Market and places of interest. The staff were charming, faultless and efficient. The breakfasts were excellent and extremely well priced. The room was small, very hot (though a fan was provided when I mentioned this) but it was sparse and lacking in the amenities that one has come to expect in a hotel of this calibre. No safe, tiny bathroom with minimum bathroom products. Good for single business people on 2 night stay but not really comfortable for a couple on a longer stay. Also sadly disturbed on the Saturday night of our stay by drunken and disorderly guests staying on our floor resulting in police being called. Of course this was not the fault of the hotel and the staff dealt with it as best they could, but it didn't enhance our stay! Would I choose to stay there again? No.

This was located right next to Queens University in walking distance to Botanic Avenue where you can find a lot of great coffee shops and fun places to eat. The hotel itself looks a little sketchy when you first walk in, weird gate out front, black light near the front desk, but as soon as you look to the left once you're inside the door and see the seating area and bar you'll realize it's not that bad of a hotel. The only negative we had with the room was the heat. Maybe we're just too used to the air conditioning being set on 68 in our home back in the States but I could barely sleep because of how hot I was. Grant it, very rarely does it get warm enough in Ireland to need any air conditioning. We just happened to go during a time it could have been used. I used to live there and didn't think twice about it. The staff was very friendly and helpful, short bus ride to City Centre with a bus station right across the street from the University, in front of the student union. Overall great stay, great location, worth booking.

Very nice clean modern hotel with an interesting location by the Uni. Staff was super friendly and helpful despite our many questions having just arrived in Belfast. The bed was very soft but test surprisingly comfortable. The only issue was we arrived later in the evening and finding parking was a bit of a problem. Otherwise a very pleasent stay

Nice stay staff very helpful n friendly. Would stay again

Very central location with great staff and fantastic rooms, only minor setback is the parking which is in a public car park 5 minutes walk away. The parking station rates are discounted but the walk in wet weather is a setback

Basic room, only 1 coathanger, no tv or hairdryer, but clean & comfortable bed & onsuite. Cooked breakfast great, staff very friendly & helpful

Needed a room for 2 nights but ended up with an amazing apartment. Very nice and good value.

Superb hotel, excellent staff, lovely room! Will stay again!