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Great hotel right in the heart of Belfast. Great location near sites, shopping, pubs, and dining. Nice, large rooms that were extremely comfortable. Staff was great. Brian in the bar is an exceptional mix-master and really hustles to make your experience wonderful. Ask him about his own concoctions, ...
My sister, my mother, and I recently stayed at the Merchant (Sept. 2017) and cannot say enough good things about the hotel and the staff. From Erin at check-in to Michael the concierge, they went above and beyond for us. They helped us arrange (and then re-arrange) dinner reservations; set us up ...
Everything from the food to the staff was Great, my only issue was arriving to be told the facilities (sauna/spa/pool) close early on the weekend, as I was there from 4.30pm sat for the one night it was a bit of a disappointment. Made up for it by being allowed usage of the facilities even after ...
From my point of view it’s not acceptable to ask twice for a bottle opener and to don’t receive one when the hotel has a bar. Nice room, good breakfast but kind of expensive.
Fabulous hotel, with great size rooms and bathrooms. Very comfortable beds and nice bedding. Great food & drink also. Good location and higly recommend.
Lovely hotel and staff are pleasant but a little pricey for breakfast and car parking considering the cost of a room. Waiting staff in the hotel need more training when taking orders and setting tables. Overall I would book again for the convenience to the Waterfront Hall but would only book a special ...
Really enjoyed this hotel. Had been on a tour and ended here. They gave us an upgrade too and we didn't have to change rooms. Quiet, good location, good food and convenient for heading to Belfast international. Express bus just around the corner.
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