Double Room | Iron/ironing board, cots/infant beds, free WiFi, bed sheets
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Reviews of The Five Bells Inn

3.5 out of 5
The Five Bells Inn
Southwold Road, South Cove, Beccles, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 23 out of 31 reviews" "
Rating 8 - Good. 7 out of 31 reviews" "
Rating 6 - Okay. 0 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness
The room was clean and spacious. The heating was on when arrived so the rooms where lovely and warm.
Stayed 1 night in Oct 2019

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great short stay
comfortable, clean room. friendly and helpful staff. Amazing breakfast.
Stayed 1 night in Sep 2019

10/10 Excellent

HILARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super one night stay.
Great welcome. Lovely room. Restaurant very busy that night but we were warned about the wait for food and it was acceptable. Breakfast delicious and good service throughout.
Stayed 1 night in Sep 2019

10/10 Excellent

Peta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient pit stop
Very pleasant 2 night stay. Didn’t find the bed very comfortable. Had no housekeeping on the second day, although someone had obviously been in the room as we had another bottle of water. Nice powerful shower and lovely white fluffy towels Ate in the restaurant on both nights, which was fine and very convenient..
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect country escape
An exceptional experience - super friendly and helpful staff, gorgeous breakfast made with high quality local ingredients all in a beautiful country-pub settling. The room is fresh and bright with lovely free toiletries and bottled water and tea and coffee. Modern but cosy. A perfect escape and with Southwold 10 minutes away by car.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the brightness, spaciousness & cleanliness of the room. The breakfast was excellent. Local produce of high quality was served. Perfect bread and delicious coffee.Evening meals also very good although a little expensive. The bathroom decor and shower needed attention. We would definitely stay there again.
Stayed 2 nights in May 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your site is wrong. The address misses the village where hotel is and post code navigation takes you to wrong location. Also the phone number for hotel on your site is wrong also! Poor service from you not the hotel which was great
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from The Five Bells Inn on 1 May 2019
Thanks for taking the time to leave us a review.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set in lovely countryside. Great pub food. Lots of outside space
Stayed 1 night in Apr 2019
Response from The Five Bells Management Team on 26 Apr 2019
Thank you for taking the time to review The Five Bells. We are so pleased that you enjoyed your stay with us. We hope to see you again soon. Kind Regards

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing find just 10 minutes from Southwold!
We had a lovely stay at the Five Bells Inn. The family room was comfortable, clean and nicely furnished with plenty of room for 4 people and a dog. The pub is cosy and we had great evening meals on both nights we stayed there. It was amazing value and included breakfast (which was delicious). If you want to be close to the Suffolk coast but want to avoid Southwold prices, then this is a great find :)
Stayed 2 nights in Apr 2019
Response from The Five Bells Management Team on 26 Apr 2019
Thank you for taking the time to review The Five Bells, We are delighted to hear that you found the family room comfortable, clean with plenty of room. We are so pleased to hear that the breakfast was delicious. We hope to see you again. Kind Regards

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from The Five Bells Inn on 1 May 2019
Thanks for taking the time to leave us a review.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely charming place. The room was clean, lovely and modern, everything new and clean. The staff at the pub was friendly and food was nice.
Stayed 1 night in Apr 2019
Response from Tom on 12 Apr 2019
Thank you for your review, we appreciate your feedback. We hope to welcome you back in the near future.

2/10 Terrible

David

Liked: Cleanliness
Disliked: Room comfort
Worst Hotel
I stay at hotels all year round due to my work. This is the worst hotel that i have stayed in. I stayed for 4 nights. 1st Night the room was freezing and the boiler was playing up. 2nd morning breakfast not served until 8am which is not ideal as i had to be at a place of work for 9am. I went into breakfast at 8am and ordered the kippers. At 8.25 am i asked if the breakfast was ready and the young lad made enquiries and returned to tell me that the chef hadn't heard him. I left for work and had to grab a banana from a nearby shop. Morning three, no hot water and got the kippers on this occasion(big mistake) I wouldn't feed them to my dog. Night 4 no heating again. Avoid Avoid Avoid.
Stayed 4 nights in Apr 2019
Response from The Five Bells Management Team on 12 Apr 2019
Thank you for taking the time to review The Five Bells. We are sad to hear that your stay was not to our usual high standards. I have spoken to the General Manager about the issues you have raised in your review. We do apologise about the problem with your hot water on the first night; we have managed to rectify the problem ensuring that the issue does not repeat itself. The problem with your shower was that our hot water didn’t turn on until 6:00am however, we have now changed that to 4:00am to ensure that hot water is available for early risers. Our breakfast is not served until 9:00am unfortunately and we do state this on our confirmations. We do apologise that our Kippers weren’t up to scratch however we did try resolve the issue and by way of any apology we offered a complimentary evening meal to you. We do hope you would reconsider and visit us again in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness
Room 3. Spacious and comfortable furniture from IKEA. Don’t need to go through the pub to access these rooms and can park close. Staff are cheerful and pleasant. The food fine both evening and breakfast. Didn’t like that room 2 bathroom shares the wall with Room 3 and was noisy when used by the guest
Stayed 1 night in Mar 2019
Response from The Five Bells Management Team on 5 Apr 2019
Thank you for your review; we very much appreciate it. We are pleased to hear that you found the team to be cheerful and pleasant and that you enjoyed your meals. We very much hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent country Inn: immaculately clean and spacious rooms, comfortable beds, high-bandwidth wi-fi and friendly, helpful staff. Food in the restaurant was very tasty, as was the extensive selection of Adnam's craft beers.
Stayed 1 night in Mar 2019
Response from The Five Bells Management Team on 5 Apr 2019
Thank you so much for your feedback; we very much appreciate it. It is great to hear that you enjoyed a comfortable stay with us and that the team offered friendly and helpful service. We are pleased that you enjoyed the food on offer in the restaurant and we very much look forward to seeing you again soon.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay for a local surveying job the next day. Everything was spot on.
Stayed 1 night in Feb 2019
Response from The Five Bells Management Team on 25 Feb 2019
Thank you for your feedback, we are pleased you enjoyed your stay with us! Best wishes

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The five bell
Nice traditions pub good food good size car park and a little out of the way if that’s what you want
Stayed 1 night in Jan 2019
Response from The Five Bells Management Team on 4 Feb 2019
Thank you for taking the time to review The Five Bells, We are delighted to hear that you enjoyed your stay and dining experience with us. We do hope to see you again soon. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a getaway and exploring Suffolk
Very reasonably priced room, with all the amenities that you would expect for a short break. Excellent landlord who made sure that our visit was memorable. Great food and hospitality, would recommend!
Stayed 2 nights in Dec 2018
Response from Michelle on 4 Jan 2019
Thank you for your feedback, We are delighted you enjoyed your stay and you received great food and Hospitality. We hope to welcome you back in the near future All the best

10/10 Excellent

Julie, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean comfortable room and amazing staff!
Stayed 1 night in Nov 2018
Response from Michelle on 20 Nov 2018
Thank you Julie for your review, we appreciate your feedback and hope to welcome you back in the near future. All the best

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab little place. Great food!!
Lovely place to stay. Staff were fantastic, very accommodating to my 10 year old!! Room was lovely and light. Fab shower. Only place I have stayed in that had 3 big fluffy pillows per person the room......I usually have to ask for more. Food was great too. Highly recommended
Stayed 1 night in Oct 2018
Response from M on 28 Oct 2018
Thank you Frances for your review, We are delighted to hear you enjoyed your recent stay with us and we hope to welcome you back in the near future, All the best

10/10 Excellent

Claire, Saffron Walden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would thoroughly recommend The Five Bells as an excellent place to stay. The staff where very friendly and helpful. The rooms where clean and very comfortable. The food and service was brilliant both for an evening meal and the breakfast. We would definitely stay there again and recommend to our friends.
Stayed 1 night in Oct 2018
Response from Michelle on 25 Oct 2018
Thank you Claire for your review, We look forward to welcoming you back in the near future. All the best

8/10 Good

martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Had a lovely stay at the five bells,very pleasant staff,nice room and great food and Southwold was very close.I will stay here again .
Stayed 1 night in Oct 2018
Response from The Five Bells Team on 8 Oct 2018
Thank you Martyn, for sharing your feedback with us; we are so very pleased that you enjoyed your stay and we will be sure to pass your comments on to all teams involved. We look forward to seeing you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Excellent location, comfortable stay and lovely food.
Stayed 1 night in Sep 2018
Response from The Five Bells Inn Management Team on 5 Oct 2018
Than you for taking the time to review The Five Bells, We are extremely pleased that you enjoyed your stay with us. We look forward to seeing you again. Kind Regards

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Country Inn
Excellent value & very comfortable over night stay.
Stayed 1 night in Sep 2018
Response from The Five Bells Management Team on 30 Sept 2018
Jackie, we are pleased that you enjoyed your stay with us and very much look forward to seeing you again soon.

8/10 Good

Darran, east yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Nice location for exploring the south east coast ,fish restaurants plentiful .
Stayed 2 nights in Aug 2018
Response from The Five Bells Team on 30 Aug 2018
Thank you for your feedback Darran!

8/10 Good

Kevin, lincolnshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice location & a very war welcom. fully reccomend
bedroom to bright due to fire alarm lights, on all night.
Stayed 1 night in Aug 2018
Response from The Five Bells Team on 16 Aug 2018
Thank you for your feedback Kevin. We are glad that you enjoyed your stay with us. Please accept our apologies regarding the light, this is an emergency light which is, unfortunately, a legal requirement. We hope to see you again soon.

10/10 Excellent

Anita, Bedfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pub and rooms
The rooms had recently been refurbished very comfy bed plenty of room space plenty of complementary drinks and biscuits complementary shampoo and shower gel , the signal for the tv wasn't good signal kept going off but we wasn't there to watch tv all day ,the pub is not to far away from the seaside resort of Southwold 3 miles . Main meals are large and reasonable priced breakfast plenty of it and plenty of choice staff are very pleasant and very welcoming overall we had a lovely stay
Stayed 1 night in Aug 2018
Response from The Five Bells Team on 16 Aug 2018
Thank you for taking the time to share your feedback, Anita. We are pleased that you enjoyed your stay with us and that you found us to be reasonably priced. Please accept our apologies that you struggled with the signal on your television; we will be sure to look into this. We look forward to seeing you again soon.