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"The hotel was ok. We booked an executive double room, areas of it could do with updating the sofa was very hard and stained. We were on tbe ground floor but we’rel left with no choice but to sleep with the patio door open as the heating was blasting out. The Spa is in need of some serious attention, the Jacuzzi has clearly been out of action for months, and it doesn’t look like anything is going to be done about fixing it any time soon. The changing rooms are in need of a deep clean and tbe chairs in the spa reception are all in need of replacement as all have ripped upholstery. One evening we went to the bar the glasses we were given were dirty (both had visible lipstick marks) breakfast was adequate for the price, but fairly basic. "

"It was a comfortable bed but lacking in other areas. After seeing the picture of the hotel it was disappointing to find our room was not in the main hotel but the garden Annex. This was an unpleasant looking concrete building detached from the hotel and quite a walk in poor weather. Also we were left with only one 2 even though it was a booking for 2. Also we were convinced that we had chosen the package with breakfast but it turned out this was not part of it. So I cannot comment on the food. "

"We had a wonderful stay at The Retreat. The room was spacious and comfortable and we appreciated the pantries with complementary drinks and snacks. The facilities are high quality, with an elegant feel without being dated. Food was good in both restaurants, as was breakfast. The spa was very relaxing. Staff were friendly and helpful. "

"Could be outstanding but the kitchen lets them down. The location, hotel and staff are wonderful but the food is where the shine falls off. Decent menu but most of the food was bland, lacking taste or overly greasy (fish). Breakfast was wrong both mornings (even with simple request), kitchen needs to read the orders properly.. At the two dinners, both night people on tables around us were commenting on their food.. (which is such a shame for a lovely hotel..."

"Great stay and very clean room"

"Really lovely motel with lots of thoughtful touches to make the stay comfortable. The shower was incredible, like a therapy session in itself. We were less impressed by the adjoining diner. The food missed the mark a bit, although the restaurant itself and the ambience was good."

"The breakfast menu was lovely, parking easy and the rooms very well insulated."

"Very nice stay, great choice for breakfasts, one of the best I've seen, would definitely go again."

"A large, comfortable and beautiful room with an immaculate bathroom, in a convenient location, for the price of a much more basic brand. Usual gripe that in a family room for 4, they only give you two of everything (cups, bath towels), and that the pub is expensive (£4.20 for a soft drink, £7 for a beer etc), so the savings are offset at dinner."