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"Great place and location. Everything is new, loved being able to sit on the roof terrace in the evening. My only complaint was about the check-in procedure, even though I’d booked and paid online ages ago I needed to produce phone ID in the form of a passport or driving licence. Never heard of this in my own country! , didn’t have either on me but had 2 debit cards in my name on me , that was refused. Thankfully I remembered that I had a railcard on my phone, that was acceptable . We found the whole process of check-in stressful as we didn’t know if we were going to be allowed to stay."

"Great experience "

"A very quirky property. Good bar area. Very secure."

"Everything was very good except the TV was somewhat antiquated with slow internet. Great service with friendly and attentive staff, rooftop bar and restaurant was excellent. "

"Been before this time just as good. The staff are lovely nothing is too much trouble ,friendly with a smile. No problem with rooms so clean helpful if you want something. So nice by the River Thames lovely at night.Its quiet nice for a break. Bus stop is outside not far from Station.Free water boat to go across river ,It’s so nice with balcony on top floor."

"Stayed after a concert at the O2 and found this a good location. We drove and used the hotel parking facility for £30 which was easy to do. Uber to the O2 cost £12 there and black cab cost £30 coming home late. The hotel was very modern and clean, nice decor, felt very quiet inside, almost as if it was new and not many people knew about it yet. Bed was huge and very comfortable but the pillows were not for me and I didn't sleep well because of that. Two things I'd pick up on for the room - it was confusing working out how to get the lights on at first as I was looking for a card slot, but there wasn't one - turned out there was a master switch that had to be on for everything else to work. Second thing was that it was difficult to turn the shower off without turning the bath tap on. Otherwise everything was good and the buffet breakfast was very nice with a great selection to choose from, hot and cold. Would stay again (but ask for a different pillow)."

"Recommend this hotel staff were amazing do helpful"

"This was perfect for a week’s stay in London! Quiet, but close to shopping and dining at Canary Wharf. Easy transportation to central London. Front desk staff were lovely and extremely helpful!"

"I stayed in one of the closest rooms to the track… Excellent. "