"Nothing Grand about this hotel,arrived after a long journey from France,no parking available on-site had to park on site road which ment we had get up early next day to move the car by 9.We were also told we'd have to pay £5 if we wanted to park at the hotel.I was'nt aware there was a charge.We booked a double room but was given room 510 which was a family room.The window handle was broken so it did'nt shut,the window vent would'nt stay closed and it was blowing a gale outside so the room was cold.We did have a heater in the room but we had to keep resetting it because it kept switching off.The quilt's on the bed's were very thin we ended up using all the quilt's in the room to sleep.There was hot water in the bathroom sink but bath and shower no hot water just luke warm.There was an old sink plug which someone had stuck onto the sink and another one just loose by the tap's.Very dissatified customer."
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