Search Chalets in Bainbridge

"The room was very clean, as was the bathroom, bedding and towels. Lovely big double windows gives plenty of natural light. A big built in wadrobe/cupboard gave plenty of storage space for clothes etc. An iron, heater, fan and hair dryer were all provided. The only thing that could possibly be improved is maybe some extra milk, it wasn't too much of an issue as I was on my own. However, im sure if I had asked the staff would have been more than accommodating as they were all very helpful and friendly."

"Staff were kind and friendly. Food was good in the bar but over priced. My room was grubby, the bedding and bathroom were clean but there was dust and dirt on the ledges and windowsills. No shower gel in the bathroom either. I was also above the kitchen there was lots of banging about outside and a constant humming/droning from what sounded like extractor fans. This did stop around 9pm but then started up again at 10pm. It was really quite loud, I could still hear it when I had my headphones in. I was charged twice, payment taken by expedia and by the hotel. I have been advised that the hotel have refunded my payment but nothing showing yet. It is such a shame this beautiful building is being left to deteriorate but not spending money is one thing, there is no excuse for it not being cleaned properly."

"Disappointing stay, especially as I have stayed here twice before and previously been very satisfied. There was no hot water or heating, making the room very uncomfortable. I was told on arrival that food orders would stop at 18:00, but not that the menu would be extremely limited with no vegetarian options. Despite being advised the hotel would close at 23:00, the bar was shut and the hotel effectively closed by around 20:30. Breakfast was equally poor, with no staff present, very limited, low-quality food, and again very few vegetarian options. Overall, the lack of basic amenities, poor service, and substandard food made this a very disappointing stay."

"Friendly staff ,great food and convenient location."

"Amazing beautiful place. Very well looked after and such helpful and friendly staff. Nothing is too much trouble. We will definitely be going back. "

"Goo, fresh English breakfast, absolutely no complaints. Property is generally a little tired and could do with freshening up. Ok for a quick stopover"

"Lovely hotel, staff very friendly nothing too much trouble. Nice clean room, bed comfortable. Just a bit noisy from road traffic, otherwise would have been an excellent stay. Food really nice, and reasonable choices for vegetarians."

"Very welcoming receptionist very helpful. We made use of the voucher food scheme with McDonald's "

"Excellent accommodation. Well fitted/colour coordinated bedrooms. Bathroom spotless/new white appliances/amazing shower cabinet-fast hot water on tap. Warm conditions what ever the weather. Pleasent staff, very obliging. Parking can be difficult. "