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"Friendly staff great food 10/10"

"The stay overall was quite good but it was a disappointing experience. After booking we where informed that work was taking place and we may be subjected to noise. I made contact to explain this was to be a special break for my Wife's 60th Birthday and they should have warned us about possible disruption before booking. A reply was sent apologising for this, but told us to make contact with reception where steps could be made to make up for this. Upon check-in reception knew nothing about this and told us the Email we had was from Expedia and they hadn't been informed, so could do nothing for us. This despite the Email being 'signed' by the hotel. The room itself was ok, usual size with Tv and tea/coffee facilities. Couple of items could have been cleaner but nothing major. The shower was easy to use with good flow and temperature, unfortunately the cubicle itself was rather small. Shame really as there was some wasted space around the enclosure. And now the 'view' ? I wasn't expecting the rolling hills of Cumbria but the part derelict building that filled the window was a surprise to say the least ! The cooked breakfast was made to order and arrived hot in good time, though the half Black pudding slice was a bit stingy. Coffee was good and a decent array of cereals, toast etc."

"The staff were welcoming from the front gate to the reception to Andy the concierge. The hotel was very clean as was the room and facilities. The hot tub was always kept at 40 degrees and was an absolute delight to use. Special shout out to Andy who gave us a great tour of the hotel and provided us with fantastic information about the hotel and locale."

"Lovely hotel right beside the lake. "

"The hotel was beautiful with a great view and located close to attractions. The staff was hospitable and polite. Diego, Miguel, and Natasha were very helpful and have made the trip one to remember. Do recommend a visit.👍"

"I just want to point out that the bathroom tiled floor needs grouting, it’s a germ collector. Otherwise everything good"

"Pleasantly surprised considering what I paid for studio apartment. Well equipped, spotless, spacious had everyrhing we needed. Didn't use restaurant but was available, games room with pool, table tennis and other things to amuse kids plus small amusement arcade. Bar nice for quiet drink which closed at ten. Staff very friendly and helpful and surrounding beautiful with lake. Supermarkets 5 mins away by car, station museum worth a wee visit in carnforth. Will visit again"

"The first thing you will notice is it looks a bit dated when you walk in, but don't let that put you off because the 2nd thing you will notice is how lovely and warm the place is, kudos to the owners as we know how much the heating costs nowadays. My room was lovely, cannot complain, probably could of done with a bit of decorating but still it was nice, sleep wise it was ok, the mattress sunk a bit in the middle but not enough to stop me sleeping well. Breakfast was lovely, I had a cooled breakfast on my first morning and just cereal on my second as I was climbing helvellyn. Would I stay here again? 100% yes!! "

"Clean quite"