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"Lady who checked us in was really helpful, nothing was too much trouble even though she was really busy. Restaurant staff were welcoming and friendly. There was a long gap between our starter and getting our main meal which was the only downside. We had to ask for the child’s meal to be brought as it was getting quite late. Food was hot and tasty when it was eventually served. Booking a slot in the pool was easy. Our room was clean, well stocked with toiletries, tea and coffee and the beds were very comfy. Overall we enjoyed our stay and would book again. "

"It was really wonderful. The staffs were really welcoming. Easy check in and check out. Just the road to the hotel was too narrow"

"West Coast trains had been severely disrupted and I could get to Crewe but no further, and there was no certainty the rail staff were going to be able to help several hundred people at a late hour. This is convenient, modern and extremely good value. I had a good night's sleep. Check it out whether or not you are going to be delayed!!"

"Receptionist was very courteous, polite, welcoming & informative "

"We stayed overnight before our holiday in the executive room which was definitely worth the extra and booked the 3 course meal which was fantastic. Booked to stay on the way back but couldn’t stay overnight so the manager let us have a room to have a sleep until we were ready to leave which was so lovely of her as we were driving back to Cornwall and had already been up 24 hours. Super easy to find and pool was amazing. Will definitely stay again thank you "

"Lovely welcome from reception, easy free parking .Added bonus of swimming and spa pool,again with super friendly and helpful staff , offer of fresh fruit after swim which was a nice touch . Breakfast was excellent with lots of choice."

"Lovely night away, excellent value for money! "

"Stayed here a couple of times and it’s always been a lovely stay. Good location for Chester zoo and Cheshire oaks. "

"Excellent comfortable hotel. Food superb and the grounds are amazing "