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"Beautiful hotel with friendly staff. So convenient for terminal 5 departures and arrivals, just a short walk away. Just a shame we weren’t staying longer."

"Everything was great about this place except for the bed. I was away 15 nights (this in the middle) and this was the only time I woke with my body aching in the middle of the night and forward. Otherwise beautiful, easy to get to/from the airport breakfast was great. "

"Very convenient location "

"Yes"

"Easy and comfortable way to spend a long layover. "

"Very easy to catch an early morning flight."

"Amazing value for money so close to Terminal 2/3 especially but only a quick bus ride from Terminal 5 too. Clean comfortable room. Pleasant public areas and the usual buffet breakfast. Staff very helpful and friendly. Have returned many times on my way through Heathrow"

"Tiny uncomfortable bed, room not great but reflected in the price"

"Clean room, very noisy neighbors. "