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"The staff is exceptional. Pretty, clean, comfortable rooms. Great breakfast and a short walk to Paddington."

"The breakfast was excellent."

"Lovely hotel and close to the centre"

"Yes"

"Lovely hotel, friendly staff, very convenient to the exhibition centre. Carpark directions and space shapes are certainly... creative. But plenty of space as long you don't follow the arrows that point to nowhere."

"Our 2 day stay at the hotel was good .was very clean and staff very nice . We didn't eat there so can't comment on food it's in a great location everything within walking distance . The only downside was having to pay £36 for 2 nights parking within the hotel grounds A paying customer shouldn't be billed for this and I only found out about this the day before we arrived ."

"A bit of a maze to find rooms, including going outside to use external steps to some rooms. Clean room and helpful staff. The furniture in Reception was a little worse for wear and some of the paintwork could do with a touch up. The welcome cookie was excellent."

"Although I had apparently booked a standard room it was presented in a very high specification and was more spacious than its m2 rating would suggest. Staff were polished and highly professional at all levels. I knew the breakfast was highly rated but that was exceeded and the venue inspiring."

"Friendly staff at check and nice clean room"