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"We stay "

"My stay at the Atrium was very pleasant. The staff were consistently friendly and helpful, and the hotel itself was spotlessly clean. The breakfast offered a good variety of options, and I also enjoyed dinner there one evening, which was equally nice. The swimming pool was a lovely feature and a great amenity to have during the stay. One point worth noting for future visitors is that most of the parking is located in an underground car park with a height restriction of 1.9m, with only a limited number of spaces available outside the hotel."

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"Drop off charge for parking was £7.60 and the nearest short stay parking cost me £98 overnight"

"Everything was great until they charged me and 89 pound early check in fee which I was never aware of then at check out they said they took it off the bill then I got charged"

"We always have a long car journey prior to a flight out from Heathrow so it's so convenient and sensible to stay at The Renaissance Hotel the night before. We are not rushed, dine in the restaurant in the evening and the shuttle buses are very efficient and cheap to use."

"Room was very good. Staff friendly. Breakfast excellent. However evening meal in the restaurant was poor. First choice of meal and beer both unavailable. Steak was poor- one of toughest steaks I have had. "

"Very short stay. General impression was good."

"We received a very warm and helpful welcome. Very simple check in & all questions answered, which included a query re transport and the receptionist went above and beyond on this. The room was in good order and had everything we needed. Breakfast was absolutely superb and the staff couldn't have been more friendly. They were on hand if required, but did not overly pester us. Dirty bowls, plates & utensils were taken away at convenient times. Particularly good management in this area."