Search Town Houses in Appleby-in-Westmorland

"Beautiful and amazing hotel. Exemplary staff. "

"Prefect location with free parking, excellent breakfast, definitely book again, thanks."

"Friendly welcome and service "

"The only thing was the shower didn’t drain properly so it limited the time we could be in there. "

"Great hotel. Great position. Great spa. Lovely bar area both in the hotel and the separate pub. Mizumi. Wow. What an incredible meal and a fantastic vibe inside too! "

"Staff swimming excellent "

"Property was great for our needs and staff were friendly and accommodating "

"Best spa i have ever been to. Been to alot of spa's up the north of england but this one blows them all away, low wood offers a budget and more exclusive packages that suit your needs. All areas were clean to a high standard and the on site resturant and bar are a bonus. Breakfast was more than what most places offer. "

"This stay is hard to evaluate, because it was uneven. It is an experience staying in a medieval castle. We wandered around the interior to see the rooms, with old paintings, suits of armour, etc., which was interesting. The staff upgraded us from servants quarters to a cottage. The cottage was modernized with a living room and wide screen tv, a bedroom, and bathroom with a tub and walk-in shower. This was all good except for the mouse we saw in the bedroom. We had dinner in the dining room, which was kind of worn down, definitely in need of an upgrade. The food was good but not great, and it was expensive. Service was passable, but simple things like providing a bread plate and a functional candelabra were not done. The meal was fair but this was not as good as it could have been. The staff did upgrade us and helped with the internet and tv, but he was not to be found after our check-in. We never got a tour or got to climb to the top of the tower. I made a mistake in booking by one day, but I recognized and corrected that error on the internet. I asked more than once if they would waive the penalty fee for having to cancel the original registration date and rebook the correct dates, and staff replied to my emails but never responded to my request to waive the fee. In the end we were charged a fairly hefty cancellation fee, which is pretty shabby treatment. It was interesting staying in a castle and the upgrade was great, but the place was just a bit “off.”"