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They show it as an hotel, but it is an apartment house with a daily cleaning service. The apartments are very good Great Beach Club, good beach accessible,. Breakfast is 3 star not 5 star.
Hotel staff is amazing, especially Luis and Rodolpho. Rooms and balconies are amazing with great views! Highly recommend! French toast was wonderful too...
We stayed mid week for 3 nights in January 2018 in the Presidential Suite (19th floor). The suite had a fantastic patio with jacuzzi that overlooked the entire bay. The staff were wonderful and took care of everything for us with smiles and fantastic service. They even wrote us a lovely letter and ...
We stayed for two nights and enjoyed our stay here at the Gran. Being right on the beach gives you the choice of all your pools or the beach which is only steps away. We had your breakfast buffet which had all kind of choices of food. The fresh baked donuts were delicious! Your staff are pleasant ...
The place was great! The staff was patient with our bad Spanish. It's in a good spot (center of the Acapulco Bay) which is where all the tourists are, so it feels safer than staying on the outskirts of the bay.
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