Title: Ritz Acapulco Hotel All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=460536&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ritz Acapulco Hotel All Inclusive Luxury property on the beach, with 2 outdoor pools ## Photo gallery for Ritz Acapulco Hotel All Inclusive ![2 outdoor pools, pool umbrellas, pool loungers - Ritz Acapulco Hotel All Inclusive (Acapulco)](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/5a5d1b9c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 outdoor pools, pool umbrellas, pool loungers - Ritz Acapulco Hotel All Inclusive (Acapulco)](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/d8b3d06c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio Suite, 1 King Bed, Partial Sea View | Beach/ocean view - Ritz Acapulco Hotel All Inclusive (Acapulco)](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/67cea652.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Ritz Acapulco Hotel All Inclusive (Acapulco)](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/f5a9aca4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio Suite, 1 King Bed, Partial Sea View | Beach/ocean view - Ritz Acapulco Hotel All Inclusive (Acapulco)](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/40de36e4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Ritz Acapulco Hotel All Inclusive offers a prime beachfront location with sun loungers. Enjoy Mediterranean cuisine at two restaurants or drinks at two ocean-view bars. WiFi, dry cleaning/laundry services, and attentive staff ensure a memorable stay. ## Reviews 8.2 Very good ## Popular amenities - Bar - Pool - All-inclusive - Parking available - Gym - Laundry £185 includes taxes & fees 4 Jan - 5 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 12 - Dec 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=460536&PinnedHotelID=460536&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=460536&PinnedHotelID=460536&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 13 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=460536&PinnedHotelID=460536&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=460536&PinnedHotelID=460536&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=460536&PinnedHotelID=460536&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=460536&PinnedHotelID=460536&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=460536&PinnedHotelID=460536&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=460536&PinnedHotelID=460536&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ### View all photos for Standard Single Room, 1 King Bed, Partial Sea View ![Standard Single Room, 1 King Bed, Partial Sea View | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/d02fc184.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, 1 King Bed, Partial Sea View 7.8 Good 48 reviews ### Highlights Air conditioning Free rollaway/extra beds Plasma TV Blackout curtains Private bathroom Shower/bath combination Hairdryer Cable channels - 344 sq ft - Partial sea view - Sleeps 4 - 1 King Bed ### View all photos for Suite ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/6d5616ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 452 sq ft - Sleeps 3 ### View all photos for Suite ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/745d45b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 8.0 Very good 1 review - 452 sq ft - Sleeps 4 ### View all photos for Standard Double Room, 2 Double Beds, Partial Sea View ![Standard Double Room, 2 Double Beds, Partial Sea View | View from room](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/ce85eb65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds, Partial Sea View 7.8 Good 65 reviews ### Highlights Air conditioning Free rollaway/extra beds Plasma TV Blackout curtains Private bathroom Shower/bath combination Hairdryer Cable channels - 344 sq ft - Partial sea view - Sleeps 4 - 2 Double Beds ### View all photos for Studio Suite, 1 King Bed, Partial Sea View ![Studio Suite, 1 King Bed, Partial Sea View | Beach/ocean view](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/40de36e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed, Partial Sea View 7.8 Good 15 reviews ### Highlights Air conditioning Free rollaway/extra beds Plasma TV Blackout curtains Private bathroom Shower/bath combination Hairdryer Cable channels - 452 sq ft - Partial sea view - Sleeps 4 - 1 King Bed ### View all photos for Studio Suite, 2 Double Beds, Partial Sea View ![Studio Suite, 2 Double Beds, Partial Sea View | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/ef3c127f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 2 Double Beds, Partial Sea View 7.2 Good 7 reviews ### Highlights Air conditioning Free rollaway/extra beds Plasma TV Blackout curtains Private bathroom Shower/bath combination Hairdryer Cable channels - 452 sq ft - Partial sea view - Sleeps 4 - 2 Double Beds ### View all photos for Room Standard With Bay View ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/2df9b05b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard With Bay View - 215 sq ft - Sleeps 4 ### View all photos for Room Standard ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/eac5e01d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 215 sq ft - Sleeps 2 ### View all photos for Room Standard With View ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/3d70486a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard With View - 215 sq ft - Sleeps 3 ### View all photos for Room Standard ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/fb8edadb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard 10.0 Exceptional 1 review - 344 sq ft - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Ritz-Acapulco-Hotel-De-Playa.h460536.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Ritz-Acapulco-Hotel-De-Playa.h460536.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.86039%2C-99.88264&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EVi7ZJ_SSBOSA88Uiw1wMdU-qfg=) Av. Costera Miguel Aleman 159, Acapulco, GRO, 39670 #### What's nearby - Galerías Acapulco \- 1 min walk \- 0.1 miles - Parque Papagayo \- 2 min walk \- 0.1 miles - Papagayo Beach \- 5 min walk \- 0.3 miles - Condesa Beach \- 8 min walk \- 0.5 miles - Diana the Huntress \- 17 min walk \- 0.9 miles #### Getting around - Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 32 min drive #### Restaurants - ‪Vips - ‬1 min walk - ‪Starbucks - ‬3 min walk - ‪Primos - ‬3 min walk - ‪McDonald's - ‬2 min walk - ‪Snack Bar Hotel Ritz - ‬1 min walk ## About this property ### Ritz Acapulco Hotel All Inclusive Luxury all-inclusive property near Parque Papagayo Located close to Galerías Acapulco and Plaza Bahia, Ritz Acapulco Hotel All Inclusive provides 2 poolside bars, dry cleaning/laundry services and 2 bars. This property is a great place to bask in the sun with a beachfront location, beachfront dining and sunloungers. The on-site restaurant, Villalinda, offers breakfast, lunch, dinner and al fresco dining. In addition to a gym and a business centre, guests can connect to free in-room WiFi. Additional perks include: - 2 outdoor pools and a children's pool, along with sunloungers and pool umbrellas - Self-parking (surcharge), a local area shuttle and babysitting (surcharge) - A billiards/pool table, beach umbrellas and ATM/banking services - A porter/bellboy, a 24-hour front desk and a banquet hall - Guest reviews give top marks for the helpful staff Room features All 240 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - 32-inch plasma TVs with cable channels - Childcare services, daily housekeeping and desks ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet meals, snacks and select beverages included Basic alcoholic drinks included ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ### Land activities Fitness facilities Football ### Lessons/classes/games Aerobics ### Entertainment On-site entertainment and activities Theme parties ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/bda57c1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Beach Acapulco Costera Acapulco - Pool - Hot tub - All-inclusive - Kids pool 7.0 Good 1,001 reviews £92 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/1000000/490000/480800/480772/ebc3812b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HS HOTSSON Hotel Acapulco Costera Acapulco - Pool - All-inclusive - Kids pool - Free WiFi 8.4 Very good 1,000 reviews £75 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=480772&PinnedHotelID=480772&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/54000000/53900000/53890100/53890054/cc531c5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copacabana Beach Hotel Acapulco Costera Acapulco - Pool - All-inclusive - Free WiFi - Restaurant 8.0 Very good 1,002 reviews £77 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=53890054&PinnedHotelID=53890054&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/1000000/30000/26600/26560/166b7a36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana Acapulco Villas Costera Acapulco - Pool - Spa - Pet-friendly - Kids pool 9.0 Wonderful 1,008 reviews £120 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=26560&PinnedHotelID=26560&HadPinnedHotel=true®ionId=-1&adults=2) ![Children’s play area – outdoor](https://images.trvl-media.com/lodging/1000000/930000/920700/920648/eda76521.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Emporio Acapulco Costera Acapulco - On private beach - Pool - Spa - Kids pool 8.4 Very good 1,533 reviews £102 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=920648&PinnedHotelID=920648&HadPinnedHotel=true®ionId=-1&adults=2) ![Premier Double | View from room](https://images.trvl-media.com/lodging/1000000/20000/10200/10125/2a7b0185.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Royal Beach Acapulco - All Inclusive Playa Guitarrón - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 80 reviews £179 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=10125&PinnedHotelID=10125&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/20000/14200/14138/ab0b7466.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amares Acapulco Costera Acapulco - Pool - All-inclusive - Free WiFi - Restaurant 8.8 Excellent 185 reviews £76 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=14138&PinnedHotelID=14138&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/30000/23300/23260/226b2f0b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Brisas Acapulco Las Brisas - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 1,209 reviews £143 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=23260&PinnedHotelID=23260&HadPinnedHotel=true®ionId=-1&adults=2) ![6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/775dc41c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palacio Mundo Imperial Puente del Mar - Pool - Hot tub - All-inclusive - Spa 8.4 Very good 1,002 reviews £110 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=2191784&PinnedHotelID=2191784&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/13000000/12600000/12592300/12592270/7ba3752b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Princess Mundo Imperial Granjas del Marqués - Pool - All-inclusive - Spa - Pet-friendly 8.2 Very good 1,000 reviews £124 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=12592270&PinnedHotelID=12592270&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Area shuttle (surcharge) - Parking on site (MXN 150 per night) ### Food and drink - 2 bars/lounges - 2 poolside bars - A restaurant - Snack bar/deli ### Restaurants on site - Bar Margaritas - Villalinda ### Things to do - 2 outdoor pools - Billiards/pool table - Children's pool - Evening entertainment - Free children's club - Gym ### Family friendly - 2 outdoor pools - Children's pool - Free children's club - In-room babysitting - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business centre - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - On the beach - Pool loungers - Pool umbrellas ### Accessibility - No lift ### More - 15 floors - 2 buildings - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch plasma TV with cable channels ### More - Air conditioning - Desk - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Self-parking fee: MXN 150 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Acapulco Ritz Hotel Ritz Acapulco All Inclusive Hotel Ritz Playa Acapulco Ritz Acapulco All Inclusive Ritz Acapulco de Playa Ritz Acapulco Hotel Ritz Acapulco Hotel de Playa All Inclusive Ritz Hotel Acapulco Ritz Hotel Playa All Inclusive Ritz Playa Ritz Acapulco Hotel Playa All Inclusive Ritz Acapulco Playa Ritz Acapulco Playa All Inclusive Ritz Playa All Inclusive Ritz Acapulco Hotel de Playa Ritz Acapulco Hotel All Inclusive Acapulco Ritz Acapulco Hotel de Playa All Inclusive Ritz Acapulco Hotel All Inclusive All-inclusive property ## Frequently asked questions ### Does Ritz Acapulco Hotel All Inclusive have a pool? ### How much does it cost to stay at Ritz Acapulco Hotel All Inclusive? ### Is Ritz Acapulco Hotel All Inclusive pet-friendly? ### How much is parking at Ritz Acapulco Hotel All Inclusive? ### What time is check-in at Ritz Acapulco Hotel All Inclusive? ### What time is check-out at Ritz Acapulco Hotel All Inclusive? ### Are there all-inclusive benefits at Ritz Acapulco Hotel All Inclusive? ### Where is Ritz Acapulco Hotel All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ritz Acapulco Hotel All Inclusive Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.2 Amenities ### 8.4 Staff & service ### 8.0 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 572 8 - Good 276 6 - Okay 141 4 - Poor 71 2 - Terrible 89 ## Reviews ### 10/10 Excellent #### Marilu 12 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Would stay there again! ##### Marilu Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Aleph Joaquin 18 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, decent food, would have liked more seafood and only in one room 1103 did we find a tick ##### Aleph Joaquin Stayed 3 nights in Sep 2025 ### 8/10 Good #### peter 18 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were great, all of them! Special acknowledge to the staff at kids Center, so nice. Location great, however at a noisy intersection, no need for alarm clocks, be ready to awaken by constant bus horns. Overall great value for price. ##### peter Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Maria 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities I like that everything was close by. I was able to walk around for shopping. Cleanig lady was very respectful and kept my room impecable. Iwill recomended. ##### Maria Stayed 11 nights in Jun 2025 ### 2/10 Terrible #### Maria 25 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities Ivan at check in was rude & not welcoming at all. Very few staff was nice and helpful. Food was ok. The whole building needs renovation. I would never return to stay at this place. ##### Maria Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Santiago 30 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice ##### Santiago Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Sandy flor 26 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities New adult pool and kids pool ##### Sandy flor Stayed 5 nights in Aug 2025 ### 8/10 Good #### Christopher 27 Jul 2025 Liked: Cleanliness, staff & service Not 5 stars, but great staff! Food was just ok. Tons of kids. ##### Christopher Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Edgar 7 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente ##### Edgar Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Enrique 23 May 2025 Liked: Amenities Excelente ##### Enrique Stayed 1 night in May 2025 ### 10/10 Excellent #### Natalia 17 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect ##### Natalia Stayed 12 nights in May 2025 ### 10/10 Excellent #### Arturo 21 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Na ##### Arturo Stayed 4 nights in Jul 2025 ### 8/10 Good #### Gustavo 27 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities . ##### Gustavo Stayed 3 nights in Aug 2025 ### 6/10 Okay #### omkar 17 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Room has no towels. Rooms has cockroaches so changed the room but other room bed was pathetic and room has bad smell. I will give 3 out of 10 for this property. ##### omkar Stayed 2 nights in Sep 2025 ### 8/10 Good #### Sebastian 8 Aug 2025 Liked: Cleanliness, staff & service . ##### Sebastian Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Rafael 6 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### Rafael Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### ANDREA 21 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### ANDREA Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Mauricio 6 Jul 2025 Liked: Cleanliness, staff & service, amenities The noise from the hotel and from outside is terribly loud. The bathrooms are dated, the water flow and temperature from the shower is inconsistent fluctuating from way too hot to too cold. It’s an all inclusive but they add water to the juice and beverages, and use fake look alike food (fake surimi) to feed the people. ##### Mauricio Stayed 3 nights in Jul 2025 ### 6/10 Okay #### j 31 May 2025 Liked: Cleanliness, property conditions & facilities . ##### j Stayed 2 nights in May 2025 ### 10/10 Excellent #### Luis 25 May 2025 Liked: Cleanliness, amenities, property conditions & facilities . ##### Luis Stayed 3 nights in May 2025 ### 2/10 Terrible #### Gerardo L 2 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible experinece did not stay even for 10 min. I did not stay the place was completely different to what I booked online. I requested a better room or a refund and neither one of them was granted. You Hotels.com did not help me get my money back I'm very disappointed ##### Gerardo L Stayed 4 nights in Jun 2025 ### 8/10 Good #### Jehu 2 Dec 2025 Liked: Cleanliness, staff & service El area de Club de Playa muy buena No me gusto tanto que no es tan grande áreas de alberca se saturan mucho. ##### Jehu Stayed 3 nights in Nov 2025 ### 2/10 Terrible #### Man 2 Dec 2025 El problema es que no respetaron el servicio que contrate y tuve que pagar por otro menor que segun expidia ya estába pagado ##### Man Stayed 3 nights in Nov 2025 ### 8/10 Good #### Jose Juan 2 Dec 2025 Liked: Cleanliness, staff & service Mejorar el servicio de limpieza y alimentos ##### Jose Juan Stayed 1 night in Oct 2025 ### 8/10 Good #### Veronica 2 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo solo que la ultima noche no subieron toallas limpias, ya la ultima noche siento que no hicieron bien la limpieza, la comida muy rica y atentos, los meseros tambien muy atentos, y los bartender tambien, yo creo que si volveria. ![](https://a.travel-assets.com/ugc/hotel-reviews/c4b8793b-bb6b-4ec5-b1e3-728ad9f8a509-1764647501431.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/698cafbe-55ae-45c4-8971-146ca9776d00-1764647501695.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/02e8f49b-55d8-40ba-ac0a-6b38cfc14dac-1764647501732.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Veronica Stayed 3 nights in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Jesse](https://www.expedia.co.uk/Amsterdam-Hotels-Hotel-Mevlana-Hostel.h12063575.Hotel-Information) > > [Puri Santrian](https://www.expedia.co.uk/Denpasar-Hotels-Puri-Santrian.h1030867.Hotel-Information) > > [The Tudor Inn Hotel](https://www.expedia.co.uk/London-Hotels-The-Tudor-Inn-Hotel.h14920177.Hotel-Information) > > [5 Star Hotels in Mathura](https://www.expedia.co.uk/5Star-Mathura-Hotels.s50-0-d6136964.Travel-Guide-Filter-Hotels) > > [Hyatt Place Austin Downtown](https://www.expedia.co.uk/Austin-Hotels-Hyatt-Place-Austin-Downtown.h5437747.Hotel-Information) > > [Hotels in El Gouna](https://www.expedia.co.uk/El-Gouna-Hotels.d11947.Travel-Guide-Hotels) > > [Luxury 6 Bedroom House for 12, With Parking](https://www.expedia.co.uk/London-Hotels-Luxury-6-Bedroom-House-For-12.h30315542.Hotel-Information) > > [One Warwick Park Hotel](https://www.expedia.co.uk/Royal-Tunbridge-Wells-Hotels-One-Warwick-Park-Hotel.h17502636.Hotel-Information) > > [Bull Hotel](https://www.expedia.co.uk/Abergele-Hotels-Bull-Hotel.h15540968.Hotel-Information) > > [Grampian House](https://www.expedia.co.uk/Blackpool-Hotels-Grampian-House.h2707358.Hotel-Information) > > [White Olive Elite Rethymno - All Inclusive](https://www.expedia.co.uk/Rethymno-Hotels-White-Olive-Elite-Rethymno.h45863990.Hotel-Information) > > [Hotel Verona](https://www.expedia.co.uk/Rome-Hotels-Hotel-Verona-Rome.h852616.Hotel-Information) > > [Henann Prime Beach Resort](https://www.expedia.co.uk/Boracay-Island-Hotels-Henann-Prime-Beach-Resort.h15982988.Hotel-Information) > > [ TUI BLUE Budoni](https://www.expedia.co.uk/Budoni-Hotels-Agrustos-Village.h10170644.Hotel-Information) ### Flights > [Flights from London (LHR) to Cusco (CUZ)](https://www.expedia.co.uk/lp/flights/lhr/cuz/london-to-cusco) > > [Flights from Rio de Janeiro (GIG) to Edinburgh (EDI)](https://www.expedia.co.uk/lp/flights/gig/edi/rio-de-janeiro-to-edinburgh) > > [Flights from Derby (EMA) to Londonderry (LDY)](https://www.expedia.co.uk/lp/flights/ema/ldy/east-midlands-to-londonderry) ### Cars > [Car hire in Weston-super-Mare](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Weston-Super-Mare.d5468.Car-Hire-Guide) > > [Car hire in Brentwood](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Brentwood.d4583.Car-Hire-Guide) ### Packages > [Essaouira Holidays](https://www.expedia.co.uk/Essaouira.d602392.Holidays-City-Breaks) > > [Bletchley Park](https://www.expedia.co.uk/Bletchley-Park-Bletchley.d6171296.Attraction) ### Holiday Rentals > [Sri Lanka Holiday Rentals](https://www.expedia.co.uk/Destinations-In-Sri-Lanka.d167.Holiday-Rental-Destinations)