Title: Krystal Beach Acapulco Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Krystal Beach Acapulco Family-friendly resort on the beach, with outdoor pool ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/19e2d55a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/58dcbc67-0854-4418-b892-6389ba687d35-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![2 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/0d84bef2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/5cecfb9d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/bdfd95b1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers soak up the sunshine at Krystal Beach Acapulco, a family-friendly resort in Costera Acapulco near Papagayo Beach. The property offers comfortable sun loungers, spa services like manicures and pedicures, and an outdoor pool with a waterslide for cooling off. 7.0 Good ## Popular amenities - Hot tub - Bar - All-inclusive - Parking available - Room service - Pool £64 includes taxes & fees 19 Oct - 20 Oct ## Room options ### Check availability for these dates Tonight [Oct 5 - Oct 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 6 - Oct 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/8b8e4ca7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Mountain View 8.0 Very good 1 review - 322 sq ft - Sleeps 2 ![Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/83d1ae0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Mountain View 7.0 Good 2 reviews - 322 sq ft - Sleeps 4 ![Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/3b749bfc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Ocean View 10.0 Exceptional 1 review - 322 sq ft - Sleeps 4 ![Standard Ocean View | Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/84c76bd0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Ocean View 8.0 Very good 29 reviews ### Highlights Balcony Air conditioning Connecting rooms available TV Down duvet Blackout curtains Hairdryer Private bathroom - 377 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ![Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/38440be2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Mountain View 8.4 Very good 15 reviews ### Highlights Balcony Air conditioning Connecting rooms available TV Down duvet Blackout curtains Hairdryer Private bathroom - 366 sq ft - Mountain view - Sleeps 2 - 1 King Bed ![Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/4f42f09a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Ocean View - 322 sq ft - Sleeps 2 ![Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/38440be2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room,1 King Bed, Ocean View 7.4 Good 12 reviews ### Highlights Balcony Air conditioning Connecting rooms available TV Down duvet Blackout curtains Hairdryer Private bathroom - 366 sq ft - Sea view - Sleeps 2 - 1 King Bed ![Standard Room, 2 Double Beds, Mountain View | Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/d4b37a58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Mountain View 8.0 Very good 28 reviews ### Highlights Balcony Air conditioning Connecting rooms available TV Down duvet Blackout curtains Hairdryer Private bathroom - 377 sq ft - Mountain view - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Krystal-Beach-Acapulco.h67303.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Krystal-Beach-Acapulco.h67303.Hotel-Information) ## About the area Located in Costera Acapulco, a neighbourhood in Acapulco, Krystal Beach Acapulco is in the entertainment district and on the beach. Acapulco Historical Museum of Fort San Diego and Sinfonía del Mar are cultural highlights, and some of the area's attractions include Naval History Museum and Barco Palao. Travelling with kids? Consider Botanical Gardens of Acapulco, or check out an event or a game at Acapulco Convention Center. Windsurfing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. [Visit our Acapulco travel guide](https://www.expedia.co.uk/Acapulco.dx179991) [View more Resorts in Acapulco](https://www.expedia.co.uk/Acapulco-Hotel-Resorts.d179991-aaHotelResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.86019%2C-99.88383&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_27CwuBjr-O_wyGHRFFtE_LMCIY=) Ave Costera Miguel Aleman 163, Acapulco, GRO, 39670 ### What's nearby - Parque Papagayo - 1 min walk - 0.0 miles - Papagayo Beach - 3 min walk - 0.2 miles - Condesa Beach - 10 min walk - 0.6 miles - Diana the Huntress - 19 min walk - 1.0 mile - La Quebrada Cliffs - 4 min drive - 2.8 miles ### Getting around - Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 33 min drive ### Restaurants - ‪Vips - ‬2 min walk - ‪Bocana Beach Papagayo - ‬3 min walk - ‪Starbucks - ‬3 min walk - ‪Krystal Beach Pool Bar - ‬1 min walk - ‪McDonald's - ‬3 min walk ## About this property ### Krystal Beach Acapulco Family-friendly resort near Papagayo Beach At Krystal Beach Acapulco, you can look forward to a beach bar, a poolside bar and a corner/local shop. This resort is a great place to bask in the sun with a beachfront location and sunloungers. For some rest and relaxation, visit the hot tub. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. In addition to a playground and a bar, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with a waterslide and sunloungers - Buffet breakfast (surcharge), self-parking (surcharge) and supervised childcare (surcharge) - Meeting rooms, a lift and beach umbrellas - Concierge services, a 24-hour front desk and a porter/bellboy Room features All 400 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - TVs with cable channels - Balconies, daily housekeeping and phones ### All-inclusive details All-inclusive room rates at Krystal Beach Acapulco are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included. ### Food and beverages À la carte meals, snacks and select beverages included Dining and beverage availability limited at one or more venues Limited gourmet or à la carte dining ## Similar properties ![Children’s play area – outdoor](https://images.trvl-media.com/lodging/1000000/930000/920700/920648/eda76521.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Emporio Acapulco Costera Acapulco - On private beach - Pool - Spa - Kids pool 8.4 Very good 1,474 reviews £82 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=920648&PinnedHotelID=920648&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach umbrellas](https://images.trvl-media.com/lodging/1000000/490000/480800/480772/3406e2ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HS HOTSSON Hotel Acapulco Costera Acapulco - Pool - All-inclusive - Kids pool - Free WiFi 8.4 Very good 1,000 reviews £64 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=480772&PinnedHotelID=480772&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/54000000/53900000/53890100/53890054/cc531c5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copacabana Beach Hotel Acapulco Costera Acapulco - Pool - All-inclusive - Free WiFi - Restaurant 8.0 Very good 1,000 reviews £74 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=53890054&PinnedHotelID=53890054&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Villa | View from room](https://images.trvl-media.com/lodging/1000000/30000/26600/26560/5d8798f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana Acapulco Villas Costera Acapulco - Pool - Spa - Pet-friendly - Kids pool 9.0 Wonderful 1,008 reviews £84 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=26560&PinnedHotelID=26560&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/6510f3d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ritz Acapulco Hotel All Inclusive Costera Acapulco - Pool - All-inclusive - Kids pool - Free WiFi 8.2 Very good 1,119 reviews £154 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=460536&PinnedHotelID=460536&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/14200/14138/cfc82351.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amares Acapulco Costera Acapulco - Pool - All-inclusive - Free WiFi - Restaurant 8.8 Excellent 146 reviews £69 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=14138&PinnedHotelID=14138&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6550000/6543200/6543170/e6078d68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Acapulco Malibu Costera Acapulco - Pool - Kids pool - Free WiFi - Restaurant 8.4 Very good 296 reviews £53 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=6543170&PinnedHotelID=6543170&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun deck](https://images.trvl-media.com/lodging/2000000/1140000/1139600/1139576/00074fd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Torres Gemelas Acapulco Costera Acapulco - Pool - Kids pool - Free WiFi - Restaurant 7.6 Good 1,002 reviews £34 includes taxes & fees 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=1139576&PinnedHotelID=1139576&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/19000000/18460000/18452300/18452250/c37350a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada by Wyndham Acapulco Hotel & Suites Acapulco Tradicional - Pool - Pet-friendly - Parking included - Free WiFi 8.4 Very good 547 reviews £63 includes taxes & fees 8 Oct - 9 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=18452250&PinnedHotelID=18452250&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/20000/10200/10125/8f1a6cd9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Royal Beach Acapulco - All Inclusive Playa Guitarrón - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 52 reviews £132 includes taxes & fees 22 Oct - 23 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=10125&PinnedHotelID=10125&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (MXN 250 per day) ### Food and drink - Daily buffet breakfast available 7 AM to noon for a fee: MXN 400 per person - 2 restaurants - A bar/lounge - A beach bar - A poolside bar - Snack bar/deli ### Restaurants on site - Aquamarina - Beach Bar - Cevichería - Lobby Bar ### Things to do - Children's club - Children's pool - Hot tub - Outdoor pool - Playground - Waterslide ### Family friendly - Babysitting (surcharge) - Children's club (surcharge) - Children's pool - Grocery/convenience store - Outdoor pool - Playground - Snack bar/deli - Supervised activities for children (surcharge) - Waterslide ### Conveniences - 24-hour front desk - Gift shop/newsstand - Grocery/convenience store ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Conference space - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - On the beach - Pool loungers ### Accessibility - Lift ### More - 1 building - 19 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning (climate-controlled) - Connecting rooms available - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:30 AM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MXN 400 per person - Self-parking fee: MXN 250 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Krystal Beach Acapulco Krystal Beach Acapulco Resort Krystal Hotel Acapulco Beach Krystal Beach Acapulco Hotel Krystal Beach Acapulco Resort Krystal Beach Acapulco Acapulco Krystal Beach Acapulco Resort Acapulco ## Frequently asked questions ### Does Krystal Beach Acapulco have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Krystal Beach Acapulco? > As of 5 Oct 2025, prices found for a 1-night stay for 2 adults at Krystal Beach Acapulco on 19 Oct 2025 start from £63.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Acapulco-Hotels-Krystal-Beach-Acapulco.h67303.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Krystal Beach Acapulco pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Krystal Beach Acapulco? > Self-parking is available for MXN 250 per day. ### What time is check-in at Krystal Beach Acapulco? > Check-in start time: 3:00 PM; check-in end time: 11:30 AM. ### What time is check-out at Krystal Beach Acapulco? > Checkout is at noon. ### Are there all-inclusive benefits at Krystal Beach Acapulco? > Some rate plans available at this resort are all-inclusive. ### Where is Krystal Beach Acapulco located? > Located in Costera Acapulco, this beachfront resort is in the entertainment district and within a 10-minute walk of Parque Papagayo and Papagayo Beach. Condesa Beach and Galerías Acapulco are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Krystal Beach Acapulco Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 296 8 - Good 249 6 - Okay 177 4 - Poor 133 2 - Terrible 145 ### 7.6/10 Cleanliness ### 7.2/10 Staff & service ### 7.0/10 Amenities ### 6.6/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ### 10/10 Excellent #### Janitzi 29 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great I had a lovely vacation enjoy every minute I do recomend this hotel ##### Janitzi Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Martina 9 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The property was great! ##### Martina Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Samuel 23 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Acapulco is beautiful 💕❤️ ##### Samuel Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Christian 2 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was beautiful and easy to get around ##### Christian Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Andrea 28 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Playa ##### Andrea Stayed 2 nights in Aug 2025 ### 2/10 Terrible #### Miriam 26 Jul 2025 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Old property and food is not good at all, expensive and very dissapointed. I won't stay there ever again. Staff was very friendly. ##### Miriam Stayed 2 nights in Jul 2025 ### 8/10 Good #### julio cesar 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### julio cesar Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Cesar 6 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Cesar Stayed 2 nights in Apr 2025 ### 8/10 Good #### Alfredo 6 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente ##### Alfredo Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Felix 12 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good ##### Felix Stayed 1 night in Jul 2025 ### 8/10 Good #### Carlos A. 27 Apr 2025 Liked: Cleanliness, staff & service Nice hotel, great staff, but very outdated, and the elevators take forever. ##### Carlos A. Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### ASHLEY 21 May 2025 Liked: Amenities Good ##### ASHLEY Stayed 2 nights in May 2025 ### 10/10 Excellent #### Adolfo 14 Apr 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### good service everything is fine ##### Adolfo Stayed 2 nights in Apr 2025 ### 8/10 Good #### David 13 Jul 2025 Liked: Staff & service, amenities, property conditions & facilities . ##### David Stayed 1 night in Jul 2025 ### 2/10 Terrible #### El 18 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is just between 2 sewage dumps, the elevators didn't work most of the time, parking was a nightmare, waiting lines of more than 1 hour to get the car,the bathrooms smell like sewage, the food is cheap and the restaurant crowded, the swimming pools under the diet sunlight and small, full of people resembling dumplings in a pot. Worst experience in Acapulco so far ##### El Stayed 2 nights in Aug 2025 ### 2/10 Terrible #### Crystal 25 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Took 45 mins to check in, only 1 person was at the front desk. The rooms did not look like in the pictures. The elevators took for ever, I believe they are broken and it’s inconvenient taking the stairs. The rooms were hot and a/c was not working. I was not pleased. ##### Crystal Stayed 1 night in Jun 2025 ### 6/10 Okay #### michael 15 Mar 2025 Liked: Cleanliness, staff & service, amenities The ac went out twice, the WiFi once. Avoid this this place on weekends when the Mexico City people arrive. Brutal. Staff is great and I sm sure the interruptions are still Hurricane related. The food is buffet style and what you expect. Still good. Good walking and shopping ##### michael Stayed 7 nights in Mar 2025 ### 4/10 Poor #### FERNANDO PEREZ 18 May 2025 Disliked: Staff & service, amenities, property conditions & facilities lots of issues with the elevator and the room doors sometime not working. once i had to take the stair to go my room that was on 14 th floor. ##### FERNANDO PEREZ Stayed 8 nights in May 2025 ### 6/10 Okay #### Gilberto 12 Mar 2025 Disliked: Property conditions & facilities . ##### Gilberto Stayed 4 nights in Mar 2025 ### 2/10 Terrible #### Blanca 29 May 2025 Liked: Cleanliness, amenities Disliked: Property conditions & facilities The hotel didnt respected the reservation about the room.we booked with 2 beds and they gave us a room with one bed my kids and me we slept in the same bed they didnt care about if we weren't comfortable .The elevators didn't work we took the stairs and it was 18 floors ##### Blanca Stayed 6 nights in May 2025 ### 8/10 Good #### Salomon 10 Mar 2025 Liked: Cleanliness, staff & service I read a review that said the staff was the best thing about the hotel and it is true, they do what they can and what is within their reach, unfortunately the hotel fails in several aspects. I went in the low season (beginning of March) and there were 2 events (a wedding and a birthday party) I don't know if the hotel miscalculated but during meal times the restaurants were packed with people having to queue for up to half an hour and once you had gotten a table, the food was gone and you also had to wait up to half an hour for the buffet trays to be refilled, the queues at the 3 bars were the same, queues and more queues. ##### Salomon Stayed 2 nights in Mar 2025 ### 4/10 Poor #### Laura Graciela 30 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities El personal en general muy amable. Pero desafortunadamente la comida nada rica. Había un grupo muy escandaloso, tomando todo el día. Hasta el elevador apestaba a alcohol y no había un sólo lugar donde ponerse tanto en la playa como en la alberca. Tuve un estorón de ligamento y nadie del hotel me dijo que había médico. A mi amiga se le ocurrió preguntarle a un guardia y así fue como supimos del médico.Fuimos a verlo y resulta ##### Laura Graciela Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Miguel Ángel 28 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo muy bien. ##### Miguel Ángel Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Ana Gabriela Hernandez 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente trato por parte del personal y limpieza ##### Ana Gabriela Hernandez Stayed 3 nights in Sep 2025 ### 2/10 Terrible #### Jesus 26 Sept 2025 Liked: Amenities Disliked: Staff & service Bien ##### Jesus Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [The Roxburgh](https://www.expedia.co.uk/Berwick-Upon-Tweed-Hotels-The-Roxburgh.h29051109.Hotel-Information) > > [Cheap Hotels in Southend-on-Sea](https://www.expedia.co.uk/Southend-On-Sea-Hotels-Budget-Hotels.0-0-d179500-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Hotel Stefanie](https://www.expedia.co.uk/Vienna-Hotels-Hotel-Stefanie.h21541.Hotel-Information) > > [Neemrana Fort-Palace](https://www.expedia.co.uk/Alwar-Hotels-Neemrana-Fort-Palace.h16224166.Hotel-Information) > > [Foyers Lodge](https://www.expedia.co.uk/Inverness-Hotels-Foyers-Lodge.h45215102.Hotel-Information) > > [Raeli Hotel Noto](https://www.expedia.co.uk/Rome-Hotels-Raeli-Hotel-Noto.h12718963.Hotel-Information) > > [All-Inclusive Hotels near U.S. Virgin Islands](https://www.expedia.co.uk/Destinations-In-US-Virgin-Islands-All-Inclusive-Hotel.0-0-d186-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Pet-Friendly Hotels in Southport](https://www.expedia.co.uk/Southport-Hotels-Pet-Friendly-Hotel.0-0-d5690-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Albatros Sharm Resort - By Pickalbatros](https://www.expedia.co.uk/Sharm-El-Sheikh-Hotels-Albatros-Sharm-Resort-By-Pickalbatros.h89158152.Hotel-Information) > > [Hotels near Puerto Rico Marina](https://www.expedia.co.uk/Puerto-Rico-Marina-Hotels.0-l553248621574431206-0.Travel-Guide-Filter-Hotels) > > [Iberostar Selection Es Trenc -New Opening-](https://www.expedia.co.uk/Ses-Salines-Hotels-Iberostar-Selection-Es-Trenc.h2127226.Hotel-Information) > > [Ascos Coral Beach Hotel](https://www.expedia.co.uk/Paphos-Hotels-Ascos-Coral-Beach-Hotel.h2137778.Hotel-Information) > > [Hotels in Lisbon District](https://www.expedia.co.uk/Lisbon-District-Hotels.d178278.Travel-Guide-Hotels) > > [Vrissiana Boutique Beach Hotel](https://www.expedia.co.uk/Larnaca-Hotels-Vrissiana-Beach-Hotel.h8808897.Hotel-Information) > > [Hotels in London](https://www.expedia.co.uk/London-Hotels.d178279.Travel-Guide-Hotels) > > [Grupotel Orquidea](https://www.expedia.co.uk/San-Bartolome-De-Tirajana-Hotels-TUI-BLUE-Orquidea.h2806153.Hotel-Information) > > [5 Star Hotels in Alderney](https://www.expedia.co.uk/5Star-Alderney-Hotels.s50-0-d284.Travel-Guide-Filter-Hotels) ### Flights > [Qatar Airways](https://www.expedia.co.uk/Qatar-Airways-Flights.cQR.Travel-Guide-Airlines) > > [Flights from London (LHR) to Pleurtuit (DNR)](https://www.expedia.co.uk/lp/flights/lhr/dnr/london-to-dinard) ### Cars > [Car hire in Hollywood](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Hollywood.d8365.Car-Hire-Guide) > > [Car hire in Swinton](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Swinton.d6150951.Car-Hire-Guide) ### Activities > [Things to do in Toulon](https://www.expedia.co.uk/Things-To-Do-In-Toulon.d3473.Travel-Guide-Activities) > > [Things to do in Kitzbühel](https://www.expedia.co.uk/Things-To-Do-In-Kitzbuhel.d6346453.Travel-Guide-Activities) > > [Things to do in Irvine](https://www.expedia.co.uk/Things-To-Do-In-Irvine.d7819.Travel-Guide-Activities) > > [Things to do in Gerês](https://www.expedia.co.uk/Things-To-Do-In-Geres.d6238614.Travel-Guide-Activities) ### Packages > [Galata Tower](https://www.expedia.co.uk/Galata-Tower-Istanbul-City-Center.d501293.Attraction) > > [Manhattan Holidays](https://www.expedia.co.uk/Manhattan.d129440.Holidays-City-Breaks) ### General > [Visit Shifnal](https://www.expedia.co.uk/Shifnal.dx5874) > > [Visit La Baule-Escoublac](https://www.expedia.co.uk/La-Baule-Escoublac.dx8477)