Title: Krystal Beach Acapulco Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=179991&destination=Acapulco%2C+Guerrero%2C+Mexico&selected=67303&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Krystal Beach Acapulco Sun-soaked days await at this beachside resort where guests relax on golden sands or poolside while treating themselves to well-deserved spa pampering ## Photo gallery for Krystal Beach Acapulco ![Outdoor pool, pool loungers - Krystal Beach Acapulco (Acapulco)](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/bda57c1f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/58dcbc67-0854-4418-b892-6389ba687d35-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![On the beach, sun-loungers, beach umbrellas, beach towels - Krystal Beach Acapulco (Acapulco)](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/216bed25.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Krystal Beach Acapulco (Acapulco)](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/5cecfb9d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Krystal Beach Acapulco (Acapulco)](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/baa3bece.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers soak up the sunshine at Krystal Beach Acapulco, a family-friendly resort in Costera Acapulco near Papagayo Beach. The property offers comfortable sun loungers, spa services like manicures and pedicures, and an outdoor pool with a waterslide for cooling off. ## Reviews 7.0 Good ## Popular amenities - Pool - Hot tub - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available £70 includes taxes & fees 4 May - 5 May ## Room options ### Check availability for these dates Tonight [Apr 6 - Apr 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 7 - Apr 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Mountain view Ocean view Sea view Showing 12 of 12 rooms ### View all photos for Room Standard with Mountain View ![Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/8b8e4ca7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Mountain View 8.0 Very good 1 review - 322 sq ft - Sleeps 2 ### View all photos for Room Standard with Mountain View ![Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/83d1ae0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Mountain View 7.0 Good 2 reviews - 322 sq ft - Sleeps 4 ### View all photos for Room Standard with Ocean View ![Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/3b749bfc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Ocean View 10.0 Exceptional 1 review - 322 sq ft - Sleeps 4 ### View all photos for Standard Ocean View ![Standard Ocean View | Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/84c76bd0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Ocean View 7.8 Good 34 reviews - Ocean view - 377 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 1 King Bed, Mountain View ![Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/38440be2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Mountain View 8.4 Very good 18 reviews - Mountain view - 366 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room Standard with Ocean View ![Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/4f42f09a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Ocean View - 322 sq ft - Sleeps 2 ### View all photos for Standard Room,1 King Bed, Ocean View ![Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/38440be2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room,1 King Bed, Ocean View 7.6 Good 14 reviews - Sea view - 366 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### Lunamielera Vista Mar - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Family Room, Mountain View ![Family Room, Mountain View | Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/8d2cc7da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Mountain View - Mountain view - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 Single Sofa Bed ### Suite King Mountain View - Mountain view - 1 bedroom - Sleeps 2 - 1 King Bed ### Suite King Ocean View - Ocean view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Double Beds, Mountain View ![Standard Room, 2 Double Beds, Mountain View | Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/d4b37a58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Mountain View 7.6 Good 34 reviews - Mountain view - 377 sq ft - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Krystal-Beach-Acapulco.h67303.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Krystal-Beach-Acapulco.h67303.Hotel-Information) ## About the area Located in Costera Acapulco, a neighbourhood in Acapulco, Krystal Beach Acapulco is in the entertainment district and on the beach. Acapulco Historical Museum of Fort San Diego and Naval History Museum are cultural highlights, and some of the area's attractions include Casa de la Cultura and Botanical Gardens of Acapulco. Travelling with kids? Consider Barco Palao, or check out an event or a game at Acapulco Convention Center. Windsurfing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. [Visit our Acapulco travel guide](https://www.expedia.co.uk/Acapulco.dx179991) [View more Resorts in Acapulco](https://www.expedia.co.uk/Acapulco-Hotel-Resorts.d179991-aaHotelResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.86005%2C-99.88390&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FiLSCi80CpENXvzj0Iwpj0G7Cos=) Ave Costera Miguel Aleman 163, Acapulco, GRO, 39670 ### What's nearby - ![papagayo rojo posado sobre una rama](https://images.trvl-media.com/place/6069985/1f9d27ce-e950-4b20-8bbe-5dd27b5a0a19.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Parque Papagayo 1 min walk \- 0.1 miles - ![Wide view of Acapulco Bay from the sea taken with a drone](https://images.trvl-media.com/place/553248621576998692/fee1453b-810c-4710-af6d-73e0617f2830.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Papagayo Beach 3 min walk \- 0.2 miles - ![Condesa Beach](https://images.trvl-media.com/place/6075581/f44605f8-322b-4eb9-a1af-29cfbb368148.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Condesa Beach 10 min walk \- 0.6 miles - ![Diana Cazadora al atardecer Ciudad de México](https://images.trvl-media.com/place/6166954/6c9ad7a3-8b84-4e62-96d9-a3d883f1f791.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Diana the Huntress 19 min walk \- 1.0 mile - Galerías Acapulco 2 min walk \- 0.1 miles ### Getting around - Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) 35 min drive ### Restaurants - Vips 2 min walk - McDonald's 4 min walk - Bocana Beach Papagayo 3 min walk - Rosmar 3 min walk - Starbucks 4 min walk ## About this property ### Krystal Beach Acapulco Family-friendly resort near Papagayo Beach At Krystal Beach Acapulco, you can look forward to a beach bar, a poolside bar and a corner/local shop. This resort is a great place to bask in the sun with a beachfront location and sunloungers. For some rest and relaxation, visit the hot tub. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. In addition to a playground and a bar, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with a waterslide and sunloungers - Buffet breakfast (surcharge), self-parking (surcharge) and supervised childcare (surcharge) - A porter/bellboy, a 24-hour front desk and tour/ticket information - Meeting rooms, beach umbrellas and a gift shop Room features All 400 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - TVs with cable channels - Balconies, daily housekeeping and phones ### All-inclusive details All-inclusive room rates at Krystal Beach Acapulco are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included. ### Food and beverages À la carte meals, snacks and select beverages included Dining and beverage availability limited at one or more venues Limited gourmet or à la carte dining ## Similar properties ![Children’s play area – outdoor](https://images.trvl-media.com/lodging/1000000/930000/920700/920648/eda76521.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Emporio Acapulco Costera Acapulco - On private beach - Pool - Spa - Kids’ pool 8.4 Very good 1,684 reviews £87 includes taxes & fees 4 May - 5 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-04&endDate=2026-05-05&selected=920648&PinnedHotelID=920648&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/54000000/53900000/53890100/53890054/cc531c5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copacabana Beach Hotel Acapulco Costera Acapulco - 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23 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=26560&PinnedHotelID=26560&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/13000000/12610000/12605400/12605366/2fd5e88f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pierre Mundo Imperial Granjas del Marqués - Pool - All-inclusive - Pet-friendly - Restaurant 8.4 Very good 1,001 reviews £102 includes taxes & fees 3 May - 4 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=12605366&PinnedHotelID=12605366&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=67303,920648,53890054,480772,1139576) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (MXN 250 per day) - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 7 AM to noon for a fee: MXN 480 per person - 2 restaurants - A bar/lounge - A beach bar - A poolside bar - Snack bar/deli ### Restaurants on site - Aquamarina - Beach Bar - Cevichería - Lobby Bar ### Things to do - Children's club - Children's pool - Hot tub - Outdoor pool - Playground - Waterslide ### Family friendly - Babysitting (surcharge) - Children's club (surcharge) - Children's pool - Grocery/convenience store - Outdoor pool - Playground - Snack bar/deli - Supervised activities for children (surcharge) - Waterslide ### Conveniences - 24-hour front desk - Gift shop/newsstand - Grocery/convenience store ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Conference space - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - On the beach - Pool loungers ### Accessibility - No lift ### More - 1 building - 19 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning (climate-controlled) - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:30 AM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MXN 480 per person - Self-parking fee: MXN 250 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Krystal Beach Acapulco Krystal Beach Acapulco Resort Krystal Hotel Acapulco Beach Krystal Beach Acapulco Hotel Krystal Beach Acapulco Resort Krystal Beach Acapulco Acapulco Krystal Beach Acapulco Resort Acapulco ## Frequently asked questions ### Does Krystal Beach Acapulco have a pool? ### How much does it cost to stay at Krystal Beach Acapulco? ### Is Krystal Beach Acapulco pet-friendly? ### How much is parking at Krystal Beach Acapulco? ### What time is check-in at Krystal Beach Acapulco? ### What time is check-out at Krystal Beach Acapulco? ### Are there all-inclusive benefits at Krystal Beach Acapulco? ### Where is Krystal Beach Acapulco located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Krystal Beach Acapulco Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.0 Amenities ### 7.2 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 309 8 - Good 226 6 - Okay 187 4 - Poor 138 2 - Terrible 147 ## Reviews Verified ### 10/10 Excellent #### Daniel 26 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice view and everything great ##### Daniel Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Tirso 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Exelent 👌 good choice 👏 ##### Tirso Stayed 4 nights in Dec 2025 Verified ### 10/10 Excellent #### Christian 2 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was beautiful and easy to get around ##### Christian Stayed 1 night in Apr 2025 Verified ### 6/10 Okay #### Muriel 7 Jan 2026 Disliked: Property conditions & facilities We like this hotel because of their friendly staff, the area and the swimming pools. But this hotel needs to remodel their rooms and fix their elevators. Elevators were a huge problem, long waits and saw so many people frustrated. Last time we were in this hotel was like 5 years ago and they had the same issues with the elevators but this time it was worst. ##### Muriel Stayed 1 night in Jan 2026 Verified ### 8/10 Good #### Matthew 30 Nov 2025 Liked: Cleanliness, staff & service, amenities AC had a hard time cooling the room. Two elevators went out of service during our 3 day stay. Upgrading the elevators and HVAC systems would be beneficial to the hotel. Great staff!! Great views!! Direct beach access and convenient to access transportation or walk!! ![](https://a.travel-assets.com/ugc/hotel-reviews/4af03608-d860-44e3-b85c-141772d8dd30-1764526549734.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5c34bfe5-afe6-4505-97ce-fc6975a6e483-1764526549126.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f03a927a-db7d-4308-907a-256a0f44b703-1764526550177.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/16040a26-fe8f-4b7d-b6e8-f805f29db85f-1764526548060.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Matthew Stayed 3 nights in Nov 2025 Verified ### 6/10 Okay #### Rodrigo Alfonso 2 Dec 2025 Liked: Cleanliness, staff & service Room was clean and big. Pool chairs not enough for the amount of people. We were 2 adults and were given a room next to a family with very noisy kids. Room planing should be a little more thoughtful, maybe keep adults only on the top floors and families on the lower floors. A/C not cool enough. Very good location. ##### Rodrigo Alfonso Stayed 2 nights in Nov 2025 Verified ### 2/10 Terrible #### Miriam 26 Jul 2025 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Old property and food is not good at all, expensive and very dissapointed. I won't stay there ever again. Staff was very friendly. ##### Miriam Stayed 2 nights in Jul 2025 Verified ### 4/10 Poor #### Steve 28 Jul 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Ok for a short stay Well you have to consider that they just got through to hurricanes two years ago, one of the major problems is the elevators they have four elevators but only two work half of the time and they're not fast elevators very slow, the rooms are in good condition except the air conditioners cool the room at night comfortably but in during the day no you needed a fan, the beach access was good and the pools are good and the waiter and waitress staff was excellent. ##### Steve Stayed 5 nights in Jul 2025 Verified ### 10/10 Excellent #### Elizabeth 3 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, Great location. ##### Elizabeth Stayed 2 nights in Dec 2025 Verified ### 4/10 Poor #### Joanne 18 Jan 2026 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Breakfast was very good. ![](https://a.travel-assets.com/ugc/hotel-reviews/d8a8a4bd-b55a-495b-aa93-7ed336052696-1768695417591.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Joanne Stayed 12 nights in Dec 2025 Verified ### 6/10 Okay #### Juan 6 Mar 2026 Liked: Cleanliness, staff & service, amenities The hotel needs better upgrades. Elevators where only working 2 out of 4 and long lines waiting ##### Juan Stayed 4 nights in Feb 2026 Verified ### 2/10 Terrible #### Jose e 26 Mar 2026 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities They come in to my room went a was with my wife and don’t nicking my door bad experience I don’t comeback again very bad experience ##### Jose e Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Jatziry 5 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Jatziry Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### Janitzi 29 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great I had a lovely vacation enjoy every minute I do recomend this hotel ##### Janitzi Stayed 4 nights in Jun 2025 Verified ### 10/10 Excellent #### Ageda 29 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything was amazing, except on the weekend when more guests arrived, the elevators took more than 30 minutes to reach your floor due to their weight capacity. ![](https://a.travel-assets.com/ugc/hotel-reviews/83ad4922-0cfc-4463-87e0-768468a1a331-1769714242548.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1fa994eb-dcfc-4201-b4df-3b1f12b08f23-1769714305699.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/20d6c3d6-1436-456c-a95f-5cbc02c35f68-1769714311643.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/acdb4813-ae84-44fd-acdf-66c4c5f2dcfa-1769714318092.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ageda Stayed 3 nights in Jan 2026 Verified ### 6/10 Okay #### Harry 30 Jan 2026 Some front desk staff and managers were a bit aloof, the air conditioning in the room was noisy and did not cool the room adequately, shower facility in the room is nice but extremely slippery ##### Harry Stayed 7 nights in Jan 2026 Verified ### 10/10 Excellent #### Martina 9 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The property was great! ##### Martina Stayed 3 nights in Jun 2025 Verified ### 2/10 Terrible #### Donald 21 Jan 2026 Disliked: Property conditions & facilities Elevators need to be replaced! No wall mirror in bathroom Very overpriced!! Needs total renovation ##### Donald Stayed 15 nights in Jan 2026 Verified ### 4/10 Poor #### israel Arturo 1 Jan 2026 Liked: Cleanliness Disliked: Property conditions & facilities t ##### israel Arturo Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Samuel 23 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Acapulco is beautiful 💕❤️ ##### Samuel Stayed 3 nights in Jul 2025 Verified ### 10/10 Excellent #### Miguel 4 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service ##### Miguel Stayed 1 night in Sep 2025 Verified ### 6/10 Okay #### FRANCISCO 24 Nov 2025 There are not parking in the hotel ##### FRANCISCO Stayed 2 nights in Nov 2025 Verified ### 4/10 Poor #### Nelson 15 Dec 2025 Disliked: Cleanliness, property conditions & facilities People tend to reserve the beach chairs all day long and none of these are available for other groups when are needed. The hotel has very strict policies on not having their waitress serving on some specific areas of the beach (in front of the hotel) ##### Nelson Stayed 2 nights in Dec 2025 Verified ### 6/10 Okay #### Patricia 2 Feb 2026 Liked: Cleanliness Food was subpar, and the rooms were uneventful lacked any standout features. The valet service was atrocious and made departure a nightmare, taking over two hours just to get the car. Check out demand was at noon and offered no other solution or amenity. Asked to speak to manager and no one ever came around. Not a great experience overall. ![](https://a.travel-assets.com/ugc/hotel-reviews/9982b881-64f4-471a-b64b-4c6066b38147-1769997431379.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Patricia Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Cesar 6 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Cesar Stayed 2 nights in Apr 2025 ### Expedia's Latest Trends ### Hotels > - [Family-Friendly Hotels in Paris](https://www.expedia.co.uk/Paris-Hotels-Family-Friendly-Hotel.0-0-d179898-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > - [Spa Hotels in Poprad](https://www.expedia.co.uk/Poprad-Hotels-Spa-Hotels.0-0-d6060251-tSpaHotels.Travel-Guide-Filter-Hotels) > - [travelodgeuk Hotels in Penrith](https://www.expedia.co.uk/Penrith-Hotels-Travelodge-UK.0-0-d5654--bTravelodgeUK.Travel-Guide-Filter-Hotels) > - [Hotel Acapulco](https://www.expedia.co.uk/Acapulco-Hotels-Hotel-Acapulco.h71058452.Hotel-Information) > - [Marvida Family Eco - Ultra All Inclusive & Kids Concept](https://www.expedia.co.uk/Side-Hotels-Otium-Family-Eco-Club-All-Inclusive.h7391631.Hotel-Information) > - [Hilton Grand Vacations Club Zihuatanejo](https://www.expedia.co.uk/Zihuatanejo-Hotels-Embarc-Zihuatanejo.h1193987.Hotel-Information) > - [TotalApartments - Vervet Apartment Hotel](https://www.expedia.co.uk/Troms-Hotels-Vervet-Apartment-Hotel.h102677458.Hotel-Information) > - [Rhino Sands Safari Camp](https://www.expedia.co.uk/Jozini-Hotels-Rhino-Sands-Safari-Camp.h29303627.Hotel-Information) > - [Hotels in Hell's Kitchen](https://www.expedia.co.uk/Hells-Kitchen-New-York-Hotels.0-n6203474-0.Travel-Guide-Filter-Hotels) > - [The Marker Union Square San Francisco](https://www.expedia.co.uk/San-Francisco-Hotels-The-Marker-San-Francisco.h15769.Hotel-Information) > - [5 Star Hotels in Rocester](https://www.expedia.co.uk/5Star-Rocester-Hotels.s50-0-d6084984.Travel-Guide-Filter-Hotels) > - [Hotels in Thursley](https://www.expedia.co.uk/Thursley-Hotels.d3000424151.Travel-Guide-Hotels) > - [Romantic Hotels in Lancashire](https://www.expedia.co.uk/Destinations-In-Lancashire-Romantic-Hotel.0-0-d6046220-tRomanticHotel.Hotel-Filter-Destinations) ### Flights > - [Jet2 Elche (ALC) to Leeds (LBA) flights](https://www.expedia.co.uk/lp/flight-routes/jet2-from-alicante-intl-to-leeds-bradford/ls/alc/lba) > - [Flights from Hounslow (LHR) to Edremit (EDO)](https://www.expedia.co.uk/lp/flights/lhr/edo/london-to-balkesir-koca-seyit-airport) > - [Flights from Gunyarra (PPP) to Sydney (SYD)](https://www.expedia.co.uk/lp/flights/ppp/syd/proserpine-to-sydney) > - [Flights from Del Carmen (IAO) to El Nido (ENI)](https://www.expedia.co.uk/lp/flights/iao/eni/siargao-to-el-nido) > - [Flights from Hounslow (LHR) to Jacksonville (JAX)](https://www.expedia.co.uk/lp/flights/lhr/jax/london-to-jacksonville) > - [Flights from Rotterdam (RTM) to London (LCY)](https://www.expedia.co.uk/lp/flights/rtm/lcy/rotterdam-to-london) ### Cars > - [Car hire in Brighton and Hove](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Brighton-And-Hove.d6309409.Car-Hire-Guide) ### Activities > - [Things to do in Serrekunda](https://www.expedia.co.uk/Things-To-Do-In-Serrekunda.d178019.Travel-Guide-Activities) ### Packages ### General > - [Visit Monaco](https://www.expedia.co.uk/Monaco.dx6050648) > - [Visit San Leo Bastia](https://www.expedia.co.uk/San-Leo-Bastia.dx3000478405) ---