Title: Krystal Beach Acapulco Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Krystal Beach Acapulco Family-friendly resort on the beach, with outdoor pool ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/19e2d55a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor wedding area](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/30a785ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/5cecfb9d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/bdfd95b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/0d84bef2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers soak up the sunshine at Krystal Beach Acapulco, a family-friendly resort in Costera Acapulco near Papagayo Beach. The property offers comfortable sun loungers, spa services like manicures and pedicures, and an outdoor pool with a waterslide for cooling off. 7.0 Good ## Popular amenities - Hot tub - Parking available - Bar - Pool - All-inclusive - Room service £77 includes taxes & fees 1 Dec - 2 Dec ## Room options ### Check availability for these dates Tonight [Nov 19 - Nov 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 20 - Nov 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/8b8e4ca7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Mountain View 8.0 Very good 1 review - 322 sq ft - Sleeps 2 ![Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/83d1ae0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Mountain View 7.0 Good 2 reviews - 322 sq ft - Sleeps 4 ![Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/3b749bfc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Ocean View 10.0 Exceptional 1 review - 322 sq ft - Sleeps 4 ![Standard Ocean View | Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/84c76bd0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Ocean View 8.0 Very good 29 reviews ### Highlights Balcony Air conditioning Connecting rooms available TV Down duvet Blackout curtains Hairdryer Private bathroom - 377 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ![Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/38440be2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Mountain View 8.4 Very good 16 reviews ### Highlights Balcony Air conditioning Connecting rooms available TV Down duvet Blackout curtains Hairdryer Private bathroom - 366 sq ft - Mountain view - Sleeps 2 - 1 King Bed ![Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/4f42f09a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Ocean View - 322 sq ft - Sleeps 2 ![Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/38440be2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room,1 King Bed, Ocean View 7.4 Good 13 reviews ### Highlights Balcony Air conditioning Connecting rooms available TV Down duvet Blackout curtains Hairdryer Private bathroom - 366 sq ft - Sea view - Sleeps 2 - 1 King Bed ![Standard Room, 2 Double Beds, Mountain View | Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/d4b37a58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Mountain View 8.0 Very good 28 reviews ### Highlights Balcony Air conditioning Connecting rooms available TV Down duvet Blackout curtains Hairdryer Private bathroom - 377 sq ft - Mountain view - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Krystal-Beach-Acapulco.h67303.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Krystal-Beach-Acapulco.h67303.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.86019%2C-99.88383&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_27CwuBjr-O_wyGHRFFtE_LMCIY=) Ave Costera Miguel Aleman 163, Acapulco, GRO, 39670 #### What's nearby - Parque Papagayo - 1 min walk - 0.1 miles - Galerías Acapulco - 2 min walk - 0.1 miles - Papagayo Beach - 3 min walk - 0.2 miles - Condesa Beach - 10 min walk - 0.6 miles - Diana the Huntress - 19 min walk - 1.0 mile #### Getting around - Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 33 min drive #### Restaurants - ‪Vips - ‬2 min walk - ‪Starbucks - ‬3 min walk - ‪Bocana Beach Papagayo - ‬3 min walk - ‪Snack Bar Hotel Ritz - ‬2 min walk - ‪Mariscos Lupita - ‬2 min walk ## About this property ### Krystal Beach Acapulco Family-friendly resort located in Costera Acapulco At Krystal Beach Acapulco, you can look forward to a beach bar, a poolside bar and a corner/local shop. This resort is a great place to bask in the sun with a beachfront location and sunloungers. For some rest and relaxation, visit the hot tub. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. In addition to a playground and a bar, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with a waterslide and sunloungers - Buffet breakfast (surcharge), self-parking (surcharge) and supervised childcare (surcharge) - Smoke-free property, a porter/bellboy and concierge services - Beach towels, a lift and tour/ticket information Room features All 400 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - TVs with cable channels - Balconies, daily housekeeping and phones ### All-inclusive details All-inclusive room rates at Krystal Beach Acapulco are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included. ### Food and beverages À la carte meals, snacks and select beverages included Dining and beverage availability limited at one or more venues Limited gourmet or à la carte dining ## Similar properties ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/54000000/53900000/53890100/53890054/cc531c5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copacabana Beach Hotel Acapulco Costera Acapulco - Pool - All-inclusive - Free WiFi - Restaurant 8.0 Very good 1,009 reviews £75 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=53890054&PinnedHotelID=53890054&HadPinnedHotel=true®ionId=-1&adults=2) ![Children’s play area – outdoor](https://images.trvl-media.com/lodging/1000000/930000/920700/920648/eda76521.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Emporio Acapulco Costera Acapulco - On private beach - Pool - Spa - Kids pool 8.4 Very good 1,506 reviews £76 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=920648&PinnedHotelID=920648&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach umbrellas](https://images.trvl-media.com/lodging/1000000/490000/480800/480772/3406e2ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HS HOTSSON Hotel Acapulco Costera Acapulco - Pool - All-inclusive - Kids pool - Free WiFi 8.4 Very good 1,009 reviews £83 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=480772&PinnedHotelID=480772&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/6510f3d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ritz Acapulco Hotel All Inclusive Costera Acapulco - Pool - All-inclusive - Kids pool - Free WiFi 8.2 Very good 1,137 reviews £144 includes taxes & fees 10 Dec - 11 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=460536&PinnedHotelID=460536&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Villa | View from room](https://images.trvl-media.com/lodging/1000000/30000/26600/26560/5d8798f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana Acapulco Villas Costera Acapulco - Pool - Spa - Pet-friendly - Kids pool 9.0 Wonderful 1,012 reviews £96 includes taxes & fees 26 Nov - 27 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=26560&PinnedHotelID=26560&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/14200/14138/180e3f5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amares Acapulco Costera Acapulco - Pool - All-inclusive - Free WiFi - Restaurant 8.8 Excellent 176 reviews £94 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=14138&PinnedHotelID=14138&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Superior King | View from room](https://images.trvl-media.com/lodging/1000000/20000/10200/10125/a29c644b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Royal Beach Acapulco - All Inclusive Playa Guitarrón - Pool - All-inclusive - Spa - Kids pool 8.2 Very good 67 reviews £186 includes taxes & fees 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=10125&PinnedHotelID=10125&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6550000/6543200/6543170/e6078d68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Acapulco Malibu Costera Acapulco - Pool - Kids pool - Free WiFi - Restaurant 8.4 Very good 303 reviews £59 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=6543170&PinnedHotelID=6543170&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/19000000/18460000/18452300/18452250/c37350a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada by Wyndham Acapulco Hotel & Suites Acapulco Tradicional - Pool - Pet-friendly - Parking included - Free WiFi 8.4 Very good 568 reviews £66 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=18452250&PinnedHotelID=18452250&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun deck](https://images.trvl-media.com/lodging/2000000/1140000/1139600/1139576/00074fd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Torres Gemelas Acapulco Costera Acapulco - Pool - Kids pool - Free WiFi - Restaurant 7.6 Good 1,001 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=1139576&PinnedHotelID=1139576&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (MXN 250 per day) ### Food and drink - Daily buffet breakfast available 7 AM to noon for a fee: MXN 400 per person - 2 restaurants - A bar/lounge - A beach bar - A poolside bar - Snack bar/deli ### Restaurants on site - Aquamarina - Beach Bar - Cevichería - Lobby Bar ### Things to do - Children's club - Children's pool - Hot tub - Outdoor pool - Playground - Waterslide ### Family friendly - Babysitting (surcharge) - Children's club (surcharge) - Children's pool - Grocery/convenience store - Outdoor pool - Playground - Snack bar/deli - Supervised activities for children (surcharge) - Waterslide ### Conveniences - 24-hour front desk - Gift shop/newsstand - Grocery/convenience store ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Conference space - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - On the beach - Pool loungers ### Accessibility - Lift ### More - 1 building - 19 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning (climate-controlled) - Connecting rooms available - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:30 AM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MXN 400 per person - Self-parking fee: MXN 250 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Krystal Beach Acapulco Krystal Beach Acapulco Resort Krystal Hotel Acapulco Beach Krystal Beach Acapulco Hotel Krystal Beach Acapulco Resort Krystal Beach Acapulco Acapulco Krystal Beach Acapulco Resort Acapulco ## Frequently asked questions ### Does Krystal Beach Acapulco have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Krystal Beach Acapulco? > As of 19 Nov 2025, prices found for a 1-night stay for 2 adults at Krystal Beach Acapulco on 1 Dec 2025 start from £77.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Acapulco-Hotels-Krystal-Beach-Acapulco.h67303.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Krystal Beach Acapulco pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Krystal Beach Acapulco? > Self-parking is available for MXN 250 per day. ### What time is check-in at Krystal Beach Acapulco? > Check-in start time: 3:00 PM; check-in end time: 11:30 AM. ### What time is check-out at Krystal Beach Acapulco? > Checkout is at noon. ### Are there all-inclusive benefits at Krystal Beach Acapulco? > Some rate plans available at this resort are all-inclusive. ### Where is Krystal Beach Acapulco located? > Located in Costera Acapulco, this beachfront resort is in the entertainment district and within a 5-minute walk of Parque Papagayo and Galerías Acapulco. Papagayo Beach and Condesa Beach are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Krystal Beach Acapulco Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 299 8 - Good 246 6 - Okay 178 4 - Poor 133 2 - Terrible 145 ### 7.6/10 Cleanliness ### 7.2/10 Staff & service ### 7.0/10 Amenities ### 6.8/10 Property conditions & facilities ### 7.4/10 Eco-friendliness ### 10/10 Excellent #### Janitzi 29 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great I had a lovely vacation enjoy every minute I do recomend this hotel ##### Janitzi Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Martina 9 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The property was great! ##### Martina Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Samuel 23 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Acapulco is beautiful 💕❤️ ##### Samuel Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Miguel 4 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service ##### Miguel Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Christian 2 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was beautiful and easy to get around ##### Christian Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Miriam 26 Jul 2025 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Old property and food is not good at all, expensive and very dissapointed. I won't stay there ever again. Staff was very friendly. ##### Miriam Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Andrea 28 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Playa ##### Andrea Stayed 2 nights in Aug 2025 ### 8/10 Good #### julio cesar 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### julio cesar Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Cesar 6 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Cesar Stayed 2 nights in Apr 2025 ### 4/10 Poor #### Fernando 10 Nov 2025 Disliked: Cleanliness, amenities Rented 2 rooms one room had no safe, no iron, no coffee maker and the AC wasnt working and the elevators. The check out process is terrible and not well organized, even though they gave us an hour extension for check out, the lines were long. Also you can not pay at the hotel with an American card. ##### Fernando Stayed 2 nights in Nov 2025 ### 8/10 Good #### Alfredo 6 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente ##### Alfredo Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Felix 12 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good ##### Felix Stayed 1 night in Jul 2025 ### 4/10 Poor #### Juan 5 Jan 2025 That pool 👍 ##### Juan ### 8/10 Good #### Carlos A. 27 Apr 2025 Liked: Cleanliness, staff & service Nice hotel, great staff, but very outdated, and the elevators take forever. ##### Carlos A. Stayed 6 nights in Apr 2025 ### 4/10 Poor #### Steve 28 Jul 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Ok for a short stay Well you have to consider that they just got through to hurricanes two years ago, one of the major problems is the elevators they have four elevators but only two work half of the time and they're not fast elevators very slow, the rooms are in good condition except the air conditioners cool the room at night comfortably but in during the day no you needed a fan, the beach access was good and the pools are good and the waiter and waitress staff was excellent. ##### Steve Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### ASHLEY 21 May 2025 Liked: Amenities Good ##### ASHLEY Stayed 2 nights in May 2025 ### 10/10 Excellent #### Adolfo 14 Apr 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### good service everything is fine ##### Adolfo Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Vicky 18 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Vicky Stayed 1 night in Dec 2024 ### 8/10 Good #### David 13 Jul 2025 Liked: Staff & service, amenities, property conditions & facilities . ##### David Stayed 1 night in Jul 2025 ### 2/10 Terrible #### El 18 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is just between 2 sewage dumps, the elevators didn't work most of the time, parking was a nightmare, waiting lines of more than 1 hour to get the car,the bathrooms smell like sewage, the food is cheap and the restaurant crowded, the swimming pools under the diet sunlight and small, full of people resembling dumplings in a pot. Worst experience in Acapulco so far ##### El Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Dianette 25 Apr 2025 Liked: Amenities Disliked: Staff & service …. ##### Dianette Stayed 3 nights in Apr 2025 ### 6/10 Okay #### michael 15 Mar 2025 Liked: Cleanliness, staff & service, amenities The ac went out twice, the WiFi once. Avoid this this place on weekends when the Mexico City people arrive. Brutal. Staff is great and I sm sure the interruptions are still Hurricane related. The food is buffet style and what you expect. Still good. Good walking and shopping ##### michael Stayed 7 nights in Mar 2025 ### 6/10 Okay #### Gilberto 12 Mar 2025 Disliked: Property conditions & facilities . ##### Gilberto Stayed 4 nights in Mar 2025 ### 2/10 Terrible #### Crystal 25 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Took 45 mins to check in, only 1 person was at the front desk. The rooms did not look like in the pictures. The elevators took for ever, I believe they are broken and it’s inconvenient taking the stairs. The rooms were hot and a/c was not working. I was not pleased. ##### Crystal Stayed 1 night in Jun 2025 ### 4/10 Poor #### FERNANDO PEREZ 18 May 2025 Disliked: Staff & service, amenities, property conditions & facilities lots of issues with the elevator and the room doors sometime not working. once i had to take the stair to go my room that was on 14 th floor. ##### FERNANDO PEREZ Stayed 8 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [The Roxburgh](https://www.expedia.co.uk/Berwick-Upon-Tweed-Hotels-The-Roxburgh.h29051109.Hotel-Information) > > [Cheap Hotels in Southend-on-Sea](https://www.expedia.co.uk/Southend-On-Sea-Hotels-Budget-Hotels.0-0-d179500-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Hotel Stefanie](https://www.expedia.co.uk/Vienna-Hotels-Hotel-Stefanie.h21541.Hotel-Information) > > [Neemrana Fort-Palace](https://www.expedia.co.uk/Alwar-Hotels-Neemrana-Fort-Palace.h16224166.Hotel-Information) > > [Foyers Lodge](https://www.expedia.co.uk/Inverness-Hotels-Foyers-Lodge.h45215102.Hotel-Information) > > [Raeli Hotel Noto](https://www.expedia.co.uk/Rome-Hotels-Raeli-Hotel-Noto.h12718963.Hotel-Information) > > [All-Inclusive Hotels near U.S. Virgin Islands](https://www.expedia.co.uk/Destinations-In-US-Virgin-Islands-All-Inclusive-Hotel.0-0-d186-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Pet-Friendly Hotels in Southport](https://www.expedia.co.uk/Southport-Hotels-Pet-Friendly-Hotel.0-0-d5690-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Albatros Sharm Resort - By Pickalbatros](https://www.expedia.co.uk/Sharm-El-Sheikh-Hotels-Albatros-Sharm-Resort-By-Pickalbatros.h89158152.Hotel-Information) > > [Hotels near Puerto Rico Marina](https://www.expedia.co.uk/Puerto-Rico-Marina-Hotels.0-l553248621574431206-0.Travel-Guide-Filter-Hotels) > > [Iberostar Selection Es Trenc -New Opening-](https://www.expedia.co.uk/Ses-Salines-Hotels-Iberostar-Selection-Es-Trenc.h2127226.Hotel-Information) > > [Ascos Coral Beach Hotel](https://www.expedia.co.uk/Paphos-Hotels-Ascos-Coral-Beach-Hotel.h2137778.Hotel-Information) > > [Hotels in Lisbon District](https://www.expedia.co.uk/Lisbon-District-Hotels.d178278.Travel-Guide-Hotels) > > [Vrissiana Boutique Beach Hotel](https://www.expedia.co.uk/Larnaca-Hotels-Vrissiana-Beach-Hotel.h8808897.Hotel-Information) > > [Hotels in London](https://www.expedia.co.uk/London-Hotels.d178279.Travel-Guide-Hotels) > > [Grupotel Orquidea](https://www.expedia.co.uk/San-Bartolome-De-Tirajana-Hotels-TUI-BLUE-Orquidea.h2806153.Hotel-Information) > > [5 Star Hotels in Alderney](https://www.expedia.co.uk/5Star-Alderney-Hotels.s50-0-d284.Travel-Guide-Filter-Hotels) ### Flights > [Qatar Airways](https://www.expedia.co.uk/Qatar-Airways-Flights.cQR.Travel-Guide-Airlines) > > [Flights from London (LHR) to Pleurtuit (DNR)](https://www.expedia.co.uk/lp/flights/lhr/dnr/london-to-dinard) ### Cars > [Car hire in Hollywood](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Hollywood.d8365.Car-Hire-Guide) > > [Car hire in Swinton](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Swinton.d6150951.Car-Hire-Guide) ### Activities > [Things to do in Toulon](https://www.expedia.co.uk/Things-To-Do-In-Toulon.d3473.Travel-Guide-Activities) > > [Things to do in Kitzbühel](https://www.expedia.co.uk/Things-To-Do-In-Kitzbuhel.d6346453.Travel-Guide-Activities) > > [Things to do in Irvine](https://www.expedia.co.uk/Things-To-Do-In-Irvine.d7819.Travel-Guide-Activities) > > [Things to do in Gerês](https://www.expedia.co.uk/Things-To-Do-In-Geres.d6238614.Travel-Guide-Activities) ### Packages > [Galata Tower](https://www.expedia.co.uk/Galata-Tower-Istanbul-City-Center.d501293.Attraction) > > [Manhattan Holidays](https://www.expedia.co.uk/Manhattan.d129440.Holidays-City-Breaks) ### General > [Visit Shifnal](https://www.expedia.co.uk/Shifnal.dx5874) > > [Visit La Baule-Escoublac](https://www.expedia.co.uk/La-Baule-Escoublac.dx8477)