Title: Krystal Beach Acapulco Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Krystal Beach Acapulco Sun-soaked days await at this beachside resort where guests relax on golden sands or poolside while treating themselves to well-deserved spa pampering ## Photo gallery for Krystal Beach Acapulco ![Outdoor pool, pool loungers - Krystal Beach Acapulco (Acapulco)](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/19e2d55a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/58dcbc67-0854-4418-b892-6389ba687d35-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Front of property - Krystal Beach Acapulco (Acapulco)](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/5cecfb9d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor wedding area - Krystal Beach Acapulco (Acapulco)](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/30a785ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Krystal Beach Acapulco (Acapulco)](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/bdfd95b1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers soak up the sunshine at Krystal Beach Acapulco, a family-friendly resort in Costera Acapulco near Papagayo Beach. The property offers comfortable sun loungers, spa services like manicures and pedicures, and an outdoor pool with a waterslide for cooling off. ## Reviews 7.0 Good ## Popular amenities - Pool - Hot tub - All-inclusive - Free Wi-Fi - Restaurant - Air-conditioning £73 includes taxes & fees 12 Jan - 13 Jan ## Room options ### Check availability for these dates Tonight [Jan 6 - Jan 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 7 - Jan 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Room Standard with Mountain View ![Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/8b8e4ca7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Mountain View 8.0 Very good 1 review - 322 sq ft - Sleeps 2 ### View all photos for Room Standard with Mountain View ![Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/83d1ae0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Mountain View 7.0 Good 2 reviews - 322 sq ft - Sleeps 4 ### View all photos for Room Standard with Ocean View ![Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/3b749bfc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Ocean View 10.0 Exceptional 1 review - 322 sq ft - Sleeps 4 ### View all photos for Standard Ocean View ![Standard Ocean View | Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/84c76bd0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Ocean View 8.0 Very good 33 reviews ### Highlights Balcony Air conditioning Connecting rooms available TV Blackout curtains Down duvet Private bathroom Hairdryer - 377 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 1 King Bed, Mountain View ![Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/38440be2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Mountain View 8.4 Very good 16 reviews ### Highlights Balcony Air conditioning Connecting rooms available TV Blackout curtains Down duvet Private bathroom Hairdryer - 366 sq ft - Mountain view - Sleeps 2 - 1 King Bed ### View all photos for Room Standard with Ocean View ![Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/4f42f09a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Ocean View - 322 sq ft - Sleeps 2 ### View all photos for Standard Room,1 King Bed, Ocean View ![Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/38440be2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room,1 King Bed, Ocean View 7.4 Good 13 reviews ### Highlights Balcony Air conditioning Connecting rooms available TV Blackout curtains Down duvet Private bathroom Hairdryer - 366 sq ft - Sea view - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Double Beds, Mountain View ![Standard Room, 2 Double Beds, Mountain View | Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/d4b37a58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Mountain View 8.0 Very good 29 reviews ### Highlights Balcony Air conditioning Connecting rooms available TV Blackout curtains Down duvet Private bathroom Hairdryer - 377 sq ft - Mountain view - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Krystal-Beach-Acapulco.h67303.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Krystal-Beach-Acapulco.h67303.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.86019%2C-99.88383&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_27CwuBjr-O_wyGHRFFtE_LMCIY=) Ave Costera Miguel Aleman 163, Acapulco, GRO, 39670 #### What's nearby - Parque Papagayo \- 1 min walk \- 0.1 miles - Galerías Acapulco \- 2 min walk \- 0.1 miles - Papagayo Beach \- 3 min walk \- 0.2 miles - Condesa Beach \- 10 min walk \- 0.6 miles - Diana the Huntress \- 19 min walk \- 1.0 mile #### Getting around - Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 33 min drive #### Restaurants - ‪Vips - ‬2 min walk - ‪Starbucks - ‬3 min walk - ‪Bocana Beach Papagayo - ‬3 min walk - ‪Primos - ‬4 min walk - ‪McDonald's - ‬3 min walk ## About this property ### Krystal Beach Acapulco Family-friendly resort near Condesa Beach At Krystal Beach Acapulco, you can look forward to a beach bar, a poolside bar and a corner/local shop. This resort is a great place to bask in the sun with a beachfront location and sunloungers. For some rest and relaxation, visit the hot tub. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. In addition to a playground and a bar, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with a waterslide and sunloungers - Buffet breakfast (surcharge), self-parking (surcharge) and supervised childcare (surcharge) - A banquet hall, meeting rooms and a 24-hour front desk - A gift shop, concierge services and a lift Room features All 400 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - TVs with cable channels - Balconies, daily housekeeping and phones ### All-inclusive details All-inclusive room rates at Krystal Beach Acapulco are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included. ### Food and beverages À la carte meals, snacks and select beverages included Dining and beverage availability limited at one or more venues Limited gourmet or à la carte dining ## Similar properties ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/54000000/53900000/53890100/53890054/cc531c5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copacabana Beach Hotel Acapulco Costera Acapulco - Pool - All-inclusive - Free Wi-Fi - Restaurant 8.0 Very good 1,024 reviews £78 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=53890054&PinnedHotelID=53890054&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/1000000/490000/480800/480772/ebc3812b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HS HOTSSON Hotel Acapulco Costera Acapulco - Pool - All-inclusive - Kids’ pool - Free Wi-Fi 8.4 Very good 1,029 reviews £89 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=480772&PinnedHotelID=480772&HadPinnedHotel=true®ionId=-1&adults=2) ![Children’s play area – outdoor](https://images.trvl-media.com/lodging/1000000/930000/920700/920648/eda76521.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Emporio Acapulco Costera Acapulco - On private beach - Pool - Spa - Kids’ pool 8.4 Very good 1,588 reviews £91 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=920648&PinnedHotelID=920648&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/14200/14138/180e3f5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amares Acapulco Costera Acapulco - Pool - All-inclusive - Free Wi-Fi - Restaurant 8.8 Excellent 207 reviews £82 includes taxes & fees 7 Jan - 8 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=14138&PinnedHotelID=14138&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Villa | View from room](https://images.trvl-media.com/lodging/1000000/30000/26600/26560/5d8798f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana Acapulco Villas Costera Acapulco - Pool - Spa - Pet-friendly - Kids’ pool 9.2 Wonderful 1,009 reviews £112 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=26560&PinnedHotelID=26560&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/6510f3d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ritz Acapulco Hotel All Inclusive Costera Acapulco - Pool - All-inclusive - Kids’ pool - Free Wi-Fi 8.2 Very good 1,174 reviews £170 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=460536&PinnedHotelID=460536&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6550000/6543200/6543170/e6078d68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Acapulco Malibu Costera Acapulco - Pool - Kids’ pool - Free Wi-Fi - Restaurant 8.4 Very good 313 reviews £64 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=6543170&PinnedHotelID=6543170&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/19000000/18460000/18452300/18452250/c37350a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada by Wyndham Acapulco Hotel & Suites Acapulco Tradicional - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.4 Very good 589 reviews £66 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=18452250&PinnedHotelID=18452250&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, open 8:00 AM to 8 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/880000/874000/873931/3e491951.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Mirador Acapulco Acapulco Tradicional - Pool - Parking included - Free Wi-Fi - Restaurant 7.6 Good 785 reviews £77 includes taxes & fees 7 Jan - 8 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=873931&PinnedHotelID=873931&HadPinnedHotel=true®ionId=-1&adults=2) ![6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/9c686cc0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palacio Mundo Imperial Puente del Mar - Pool - Hot tub - All-inclusive - Spa 8.4 Very good 1,005 reviews £123 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=2191784&PinnedHotelID=2191784&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (MXN 250 per day) - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 7 AM to noon for a fee: MXN 400 per person - 2 restaurants - A bar/lounge - A beach bar - A poolside bar - Snack bar/deli ### Restaurants on site - Aquamarina - Beach Bar - Cevichería - Lobby Bar ### Things to do - Children's club - Children's pool - Hot tub - Outdoor pool - Playground - Waterslide ### Family friendly - Babysitting (surcharge) - Children's club (surcharge) - Children's pool - Grocery/convenience store - Outdoor pool - Playground - Snack bar/deli - Supervised activities for children (surcharge) - Waterslide ### Conveniences - 24-hour front desk - Gift shop/newsstand - Grocery/convenience store ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Conference space - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - On the beach - Pool loungers ### Accessibility - Lift ### More - 1 building - 19 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning (climate-controlled) - Connecting rooms available - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:30 AM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MXN 400 per person - Self-parking fee: MXN 250 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Krystal Beach Acapulco Krystal Beach Acapulco Resort Krystal Hotel Acapulco Beach Krystal Beach Acapulco Hotel Krystal Beach Acapulco Resort Krystal Beach Acapulco Acapulco Krystal Beach Acapulco Resort Acapulco ## Frequently asked questions ### Does Krystal Beach Acapulco have a pool? ### How much does it cost to stay at Krystal Beach Acapulco? ### Is Krystal Beach Acapulco pet-friendly? ### How much is parking at Krystal Beach Acapulco? ### What time is check-in at Krystal Beach Acapulco? ### What time is check-out at Krystal Beach Acapulco? ### Are there all-inclusive benefits at Krystal Beach Acapulco? ### Where is Krystal Beach Acapulco located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Krystal Beach Acapulco Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.8 Location ### 7.2 Staff & service ### 7.4 Eco-friendliness ### 6.6 Property conditions & facilities 10 - Excellent 315 8 - Good 241 6 - Okay 180 4 - Poor 140 2 - Terrible 149 ## Reviews ### 8/10 Good #### Matthew 30 Nov 2025 Liked: Cleanliness, staff & service, amenities AC had a hard time cooling the room. Two elevators went out of service during our 3 day stay. Upgrading the elevators and HVAC systems would be beneficial to the hotel. Great staff!! Great views!! Direct beach access and convenient to access transportation or walk!! ![](https://a.travel-assets.com/ugc/hotel-reviews/4af03608-d860-44e3-b85c-141772d8dd30-1764526549734.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5c34bfe5-afe6-4505-97ce-fc6975a6e483-1764526549126.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f03a927a-db7d-4308-907a-256a0f44b703-1764526550177.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/16040a26-fe8f-4b7d-b6e8-f805f29db85f-1764526548060.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Matthew Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Christian 2 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was beautiful and easy to get around ##### Christian Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Miriam 26 Jul 2025 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Old property and food is not good at all, expensive and very dissapointed. I won't stay there ever again. Staff was very friendly. ##### Miriam Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Steve 28 Jul 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Ok for a short stay Well you have to consider that they just got through to hurricanes two years ago, one of the major problems is the elevators they have four elevators but only two work half of the time and they're not fast elevators very slow, the rooms are in good condition except the air conditioners cool the room at night comfortably but in during the day no you needed a fan, the beach access was good and the pools are good and the waiter and waitress staff was excellent. ##### Steve Stayed 5 nights in Jul 2025 ### 6/10 Okay #### michael 15 Mar 2025 Liked: Cleanliness, staff & service, amenities The ac went out twice, the WiFi once. Avoid this this place on weekends when the Mexico City people arrive. Brutal. Staff is great and I sm sure the interruptions are still Hurricane related. The food is buffet style and what you expect. Still good. Good walking and shopping ##### michael Stayed 7 nights in Mar 2025 ### 4/10 Poor #### Leonardo 4 Feb 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Look for other hotels first. 3 hours for Check-in, They change 2 times the rooms, and the WC of the last one never work. The fire alarm sound all the nights. The food is not expectacular, is ok for a AIl-I. but the service is good. The pool area is too small for the amount of people ##### Leonardo Stayed 3 nights in Jan 2025 ### 8/10 Good #### Salomon 10 Mar 2025 Liked: Cleanliness, staff & service I read a review that said the staff was the best thing about the hotel and it is true, they do what they can and what is within their reach, unfortunately the hotel fails in several aspects. I went in the low season (beginning of March) and there were 2 events (a wedding and a birthday party) I don't know if the hotel miscalculated but during meal times the restaurants were packed with people having to queue for up to half an hour and once you had gotten a table, the food was gone and you also had to wait up to half an hour for the buffet trays to be refilled, the queues at the 3 bars were the same, queues and more queues. ##### Salomon Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Tirso 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Exelent 👌 good choice 👏 ##### Tirso Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Elizabeth 3 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, Great location. ##### Elizabeth Stayed 2 nights in Dec 2025 ### 4/10 Poor #### israel Arturo 1 Jan 2026 Liked: Cleanliness Disliked: Property conditions & facilities t ##### israel Arturo Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Janitzi 29 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great I had a lovely vacation enjoy every minute I do recomend this hotel ##### Janitzi Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Martina 9 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The property was great! ##### Martina Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Samuel 23 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Acapulco is beautiful 💕❤️ ##### Samuel Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Miguel 4 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service ##### Miguel Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Andrea 28 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Playa ##### Andrea Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Cesar 6 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Cesar Stayed 2 nights in Apr 2025 ### 8/10 Good #### Alfredo 6 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente ##### Alfredo Stayed 3 nights in Mar 2025 ### 8/10 Good #### julio cesar 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### julio cesar Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Felix 12 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good ##### Felix Stayed 1 night in Jul 2025 ### 4/10 Poor #### Fernando 10 Nov 2025 Disliked: Cleanliness, amenities Rented 2 rooms one room had no safe, no iron, no coffee maker and the AC wasnt working and the elevators. The check out process is terrible and not well organized, even though they gave us an hour extension for check out, the lines were long. Also you can not pay at the hotel with an American card. ##### Fernando Stayed 2 nights in Nov 2025 ### 8/10 Good #### Carlos A. 27 Apr 2025 Liked: Cleanliness, staff & service Nice hotel, great staff, but very outdated, and the elevators take forever. ##### Carlos A. Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### ASHLEY 21 May 2025 Liked: Amenities Good ##### ASHLEY Stayed 2 nights in May 2025 ### 10/10 Excellent #### Adolfo 14 Apr 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### good service everything is fine ##### Adolfo Stayed 2 nights in Apr 2025 ### 8/10 Good #### David 13 Jul 2025 Liked: Staff & service, amenities, property conditions & facilities . ##### David Stayed 1 night in Jul 2025 ### 2/10 Terrible #### El 18 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is just between 2 sewage dumps, the elevators didn't work most of the time, parking was a nightmare, waiting lines of more than 1 hour to get the car,the bathrooms smell like sewage, the food is cheap and the restaurant crowded, the swimming pools under the diet sunlight and small, full of people resembling dumplings in a pot. Worst experience in Acapulco so far ##### El Stayed 2 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Cheap Hotels in Southend-on-Sea](https://www.expedia.co.uk/Southend-On-Sea-Hotels-Budget-Hotels.0-0-d179500-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Hotel Stefanie](https://www.expedia.co.uk/Vienna-Hotels-Hotel-Stefanie.h21541.Hotel-Information) > > [Neemrana Fort-Palace](https://www.expedia.co.uk/Alwar-Hotels-Neemrana-Fort-Palace.h16224166.Hotel-Information) > > [Foyers Lodge](https://www.expedia.co.uk/Inverness-Hotels-Foyers-Lodge.h45215102.Hotel-Information) > > [Raeli Hotel Noto](https://www.expedia.co.uk/Rome-Hotels-Raeli-Hotel-Noto.h12718963.Hotel-Information) > > [All-Inclusive Hotels near U.S. Virgin Islands](https://www.expedia.co.uk/Destinations-In-US-Virgin-Islands-All-Inclusive-Hotel.0-0-d186-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Pet-Friendly Hotels in Southport](https://www.expedia.co.uk/Southport-Hotels-Pet-Friendly-Hotel.0-0-d5690-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Albatros Sharm Resort - By Pickalbatros](https://www.expedia.co.uk/Sharm-El-Sheikh-Hotels-Albatros-Sharm-Resort-By-Pickalbatros.h89158152.Hotel-Information) > > [Hotels near Puerto Rico Marina](https://www.expedia.co.uk/Puerto-Rico-Marina-Hotels.0-l553248621574431206-0.Travel-Guide-Filter-Hotels) > > [Iberostar Selection Es Trenc](https://www.expedia.co.uk/Ses-Salines-Hotels-Iberostar-Selection-Es-Trenc.h2127226.Hotel-Information) > > [Ascos Coral Beach Hotel](https://www.expedia.co.uk/Paphos-Hotels-Ascos-Coral-Beach-Hotel.h2137778.Hotel-Information) > > [Hotels in Lisbon District](https://www.expedia.co.uk/Lisbon-District-Hotels.d178278.Travel-Guide-Hotels) > > [Vrissiana Boutique Beach Hotel](https://www.expedia.co.uk/Larnaca-Hotels-Vrissiana-Beach-Hotel.h8808897.Hotel-Information) > > [Hotels in London](https://www.expedia.co.uk/London-Hotels.d178279.Travel-Guide-Hotels) > > [Grupotel Orquidea](https://www.expedia.co.uk/San-Bartolome-De-Tirajana-Hotels-TUI-BLUE-Orquidea.h2806153.Hotel-Information) > > [5 Star Hotels in Alderney](https://www.expedia.co.uk/5Star-Alderney-Hotels.s50-0-d284.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Hounslow (LHR) to Pleurtuit (DNR)](https://www.expedia.co.uk/lp/flights/lhr/dnr/london-to-dinard) ### Cars > [Car hire in Swinton](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Swinton.d6150951.Car-Hire-Guide) ### Activities > [Things to do in Kitzbühel](https://www.expedia.co.uk/Things-To-Do-In-Kitzbuhel.d6346453.Travel-Guide-Activities) > > [Things to do in Irvine](https://www.expedia.co.uk/Things-To-Do-In-Irvine.d7819.Travel-Guide-Activities) > > [Things to do in Gerês](https://www.expedia.co.uk/Things-To-Do-In-Geres.d6238614.Travel-Guide-Activities) ### Packages > [Manhattan Holidays](https://www.expedia.co.uk/Manhattan.d129440.Holidays-City-Breaks) ### General > [Visit La Baule-Escoublac](https://www.expedia.co.uk/La-Baule-Escoublac.dx8477) ---