Title: Park Royal Beach Acapulco - All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Park Royal Beach Acapulco - All Inclusive Travelers can snorkel in the vibrant waters or lounge poolside at this all-inclusive resort, where three restaurants serve delicious meals throughout the day. ## Photo gallery for Park Royal Beach Acapulco - All Inclusive ![Premier Double | View from room - Park Royal Beach Acapulco - All Inclusive (Acapulco)](https://images.trvl-media.com/lodging/1000000/20000/10200/10125/2a7b0185.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/988d6e9f-9418-4a94-84a0-df05b49ba9ac-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![3 bars/lounges, swim-up bar, poolside bar - Park Royal Beach Acapulco - All Inclusive (Acapulco)](https://images.trvl-media.com/lodging/1000000/20000/10200/10125/5b89d5f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach nearby, snorkelling - Park Royal Beach Acapulco - All Inclusive (Acapulco)](https://images.trvl-media.com/lodging/1000000/20000/10200/10125/b12f656d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; seafood - Park Royal Beach Acapulco - All Inclusive (Acapulco)](https://images.trvl-media.com/lodging/1000000/20000/10200/10125/4bc56f2a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Acapulco Convention Center, Park Royal Beach Acapulco offers an all-inclusive experience with swim-up and poolside bars. Families enjoy the playground, while adults can book spa treatments. The property includes a grocery store and provides free WiFi in all rooms. ## Reviews 8.4 Very good ## Popular amenities - Pool - All-inclusive - Spa - Free Wi-Fi - Restaurant - Air-conditioning £172 includes taxes & fees 14 Jan - 15 Jan ## Room options ### Check availability for these dates Tonight [Jan 7 - Jan 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=10125&PinnedHotelID=10125&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=10125&PinnedHotelID=10125&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 8 - Jan 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=10125&PinnedHotelID=10125&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=10125&PinnedHotelID=10125&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=10125&PinnedHotelID=10125&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=10125&PinnedHotelID=10125&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=10125&PinnedHotelID=10125&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=10125&PinnedHotelID=10125&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 14 of 14 rooms ### View all photos for Room Standard with Pool View ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10200/10125/074b31b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Pool View - 581 sq ft - Sleeps 4 ### View all photos for Room Standard with Garden View ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10200/10125/5f41d3be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Garden View - 581 sq ft - Sleeps 4 ### View all photos for Room Deluxe with Ocean View ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10200/10125/fd73c655.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe with Ocean View - 581 sq ft - Sleeps 4 ### View all photos for Deluxe Nature View Double ![Deluxe Nature View Double | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10200/10125/a339bfe0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Nature View Double 7.8 Good 6 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Blackout curtains Private bathroom - 581 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Premier Double ![Premier Double | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10200/10125/038b1240.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Double ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Blackout curtains Private bathroom - 581 sq ft - Sea view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, Pool View ![Deluxe Room, Pool View | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10200/10125/588a37ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Pool View ### Highlights Balcony Air conditioning Connecting rooms available Flat-screen TV Blackout curtains Private bathroom Hairdryer Shower/bath combination - 581 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Nature View King ![Deluxe Nature View King | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10200/10125/dc27ed75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Nature View King ### Highlights Balcony Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Blackout curtains Private bathroom Hairdryer - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Pool View King ![Deluxe Pool View King | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10200/10125/faf2be52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Pool View King ### Highlights Balcony Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Blackout curtains Private bathroom Hairdryer - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Superior Double ![Deluxe Superior Double | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10200/10125/5ed235cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Superior Double 7.0 Good 2 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Blackout curtains Private bathroom Hairdryer - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Superior King ![Deluxe Superior King | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10200/10125/40d7ab00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Superior King ### Highlights Balcony Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Blackout curtains Private bathroom Hairdryer - Sleeps 2 - 1 King Bed ### View all photos for Double Room Deluxe with Garden View ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10200/10125/5dfc6b15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Deluxe with Garden View - 581 sq ft - Sleeps 2 ### View all photos for Double Room Superior with Pool View ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10200/10125/76537c53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Superior with Pool View - 581 sq ft - Sleeps 2 ### View all photos for Quadruple Room Superior with Partial Sea View ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10200/10125/5574ba27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Superior with Partial Sea View - 581 sq ft - Sleeps 4 ### View all photos for Double Room Superior with Partial Sea View ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10200/10125/w2046h1080x2y0-f5c5b2e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Superior with Partial Sea View - 581 sq ft - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Park-Royal-Beach-Acapulco-All-Inclusive.h10125.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Park-Royal-Beach-Acapulco-All-Inclusive.h10125.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.83234%2C-99.85840&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LwxcFc2rTWFsDrZRvlqOfG2ZI_M=) Av. Costera Guitarrón, No. 110, Fracc. Playa Guitarrón, Acapulco, GRO, 39880 #### What's nearby - Guitarrón Beach \- 3 min walk \- 0.2 miles - Chapel of Peace \- 17 min walk \- 0.9 miles - Botanical Gardens of Acapulco \- 19 min walk \- 1.0 mile - El Veladero National Park \- 4 min drive \- 1.4 miles - Icacos Beach \- 6 min drive \- 1.7 miles #### Getting around - Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 21 min drive #### Restaurants - ‪Praya - ‬9 min walk - ‪Sí Señor Acapulco - ‬12 min walk - ‪Lobby Bar Park Royal Acapulco - ‬1 min walk - ‪Despecho - ‬12 min walk - ‪El Pescador - ‬3 min walk ## About this property ### Park Royal Beach Acapulco - All Inclusive All-inclusive family-friendly property near Acapulco Golf Club Located close to Botanical Gardens of Acapulco and Acapulco Convention Center, Park Royal Beach Acapulco - All Inclusive provides a swim-up bar, a poolside bar and a corner/local shop. Adventurous travellers may like the snorkelling and fitness classes at this property. Indulge in a massage, a body scrub and a facial at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and seafood. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground. Other perks at this property include: - 2 outdoor pools and a children's pool, along with a waterslide, sunloungers and a swim-up bar - Self-parking (surcharge), an electric car charging station and supervised childcare (surcharge) - Multilingual staff, a gift shop and a lift - Tour/ticket information, a ballroom and concierge services Room features All 136 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes. More amenities include: - Bathrooms with shower/bath combinations and free toiletries - 27-inch flat-screen TVs with satellite channels - Wardrobes/cupboards, balconies and childcare services ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included. ### Food and beverages All buffet and à la carte meals, snacks and select beverages included ### Land activities Football Volleyball ### Lessons/classes/games Aerobics Bartending Dancing ### Entertainment On-site entertainment and activities ## Similar properties ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/5a5d1b9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ritz Acapulco Hotel All Inclusive Costera Acapulco - Pool - All-inclusive - Kids’ pool - Free Wi-Fi 8.2 Very good 1,176 reviews £174 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=460536&PinnedHotelID=460536&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/13000000/12600000/12592300/12592270/7ba3752b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Princess Mundo Imperial Granjas del Marqués - 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Pool - Hot tub - All-inclusive - Kids’ pool 7.0 Good 1,029 reviews £68 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/13000000/12610000/12605400/12605366/2fd5e88f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pierre Mundo Imperial Granjas del Marqués - Pool - All-inclusive - Pet-friendly - Restaurant 8.4 Very good 1,001 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=12605366&PinnedHotelID=12605366&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Parking on site (MXN 200 per night) - Limited on-site self parking ### Food and drink - 3 bars/lounges - 3 restaurants - A poolside bar - A swim-up bar - Couples/private dining - Snack bar/deli ### Restaurants on site - Bahia - El Pescador - La Trattoria ### Things to do - 2 outdoor pools - Children's pool - Fitness classes - Free children's club - Full-service spa - Health club - Playground - Sauna - Snorkelling - Steam room - Waterslide ### Family friendly - 2 outdoor pools - Children's games - Children's pool - Free children's club - Grocery/convenience store - In-room babysitting - Laundry facilities - Playground - Snack bar/deli - Supervised activities for children (surcharge) - Waterslide ### Conveniences - 24-hour front desk - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 24-hour business centre - Conference centre ### Outdoors - Direct access to the beach - Garden - On the bay - Pool loungers ### Full-service spa - Body scrubs - Facials - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (130 centimetre wide door) - Wheelchair accessible (may have limitations) - Wheelchairs on site ### More - 13 buildings - 4 floors - Ballroom - Banquet hall - Built in 1984 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Entertainment - 27-inch flat-screen TV with satellite channels ### Food and drink - Free bottled water ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in time starts at 3 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Self-parking fee: MXN 200 per night - Early check-in is available for a fee (subject to availability) - An in-room safe is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Cashless transactions are available This property uses wind energy Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Acapulco Park Royal Park Royal Acapulco Park Royal Acapulco All Inclusive Park Royal Acapulco Hotel Acapulco Park Royal Hotel Acapulco Park Royal Resort Acapulco Park Royal All Inclusive Family Beach Resort Park Royal Acapulco Family Beach Park Royal Acapulco All Inclusive Family Beach Park Royal All Inclusive Family Beach Park Royal Acapulco Inclusive Park Royal Acapulco All Inclusive Park Royal Acapulco - All Inclusive Acapulco Park Royal Acapulco All Inclusive Family Beach Resort Park Royal Acapulco - All Inclusive All-inclusive property Park Royal Beach Acapulco Park Royal Acapulco All Inclusive Park Royal Beach Acapulco - All Inclusive Acapulco Park Royal Beach Acapulco - All Inclusive All-inclusive property ## Frequently asked questions ### Does Park Royal Beach Acapulco - All Inclusive have a pool? ### How much does it cost to stay at Park Royal Beach Acapulco - All Inclusive? ### Is Park Royal Beach Acapulco - All Inclusive pet-friendly? ### How much is parking at Park Royal Beach Acapulco - All Inclusive? ### What time is check-in at Park Royal Beach Acapulco - All Inclusive? ### What time is check-out at Park Royal Beach Acapulco - All Inclusive? ### Are there all-inclusive benefits at Park Royal Beach Acapulco - All Inclusive? ### Where is Park Royal Beach Acapulco - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Park Royal Beach Acapulco - All Inclusive Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.4 Amenities ### 8.8 Staff & service ### 9.0 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 47 8 - Good 26 6 - Okay 13 4 - Poor 3 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### armando 18 Nov 2025 Liked: Cleanliness, property conditions & facilities Food and service are very good ![](https://a.travel-assets.com/ugc/hotel-reviews/9c6a38ae-d823-4257-bb83-e523cf250601-1763487927262.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### armando Stayed 3 nights in Nov 2025 ### 6/10 Okay #### Silvia Margarita 9 Nov 2025 Liked: Cleanliness Disliked: Amenities They have to improve the gastronomic offers, it was always the same menu and never offered beef, only pork and chicken. The staff is nice. ![](https://a.travel-assets.com/ugc/hotel-reviews/23d21c31-0adb-4ad2-b9b7-8040ed369081-1762713526315.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2dc5fef3-084a-4026-ae9c-38fe323f72db-1762713526396.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3d25fa7c-ca16-46a2-9ccd-f1aff8866b7e-1762713526292.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Silvia Margarita Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### alexander 29 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall very good. Challenging to find your room at first :-) You will walk a lot on the property and climb stairs often. Unless you like to wait for the elevators. Food is traditional - no chicken nuggets, no cheese-only pizza, seafood is represented mostly by ceviche, kids may stay hungry for a couple days :-) Beach access is superb. Staff is very friendly. ##### alexander Stayed 7 nights in Nov 2025 ### 6/10 Okay #### Cruz 16 Sept 2025 Liked: Cleanliness We’ve stayed at other Royal resorts in Mexico (Cancun and Cabo) and had great experiences, but this Acapulco location was the weakest by far. It wasn’t terrible, but it’s in serious need of updates and improvements. The staff was fine overall, but the timeshare sales team was very pushy. They bothered us daily, which quickly became frustrating when all we wanted was to relax. The food was average. We often ended up leaving the resort for dinner, which made the all-inclusive package feel like poor value. They do have one restaurant that’s better than the rest, but you need to make a reservation — and the process requires waiting in line, something I’ve never seen at other resorts. The resort is very family-oriented, which means there are lots of kids. That’s fine if that’s what you’re looking for, but families should also know that children are even allowed at the pool bar, which I personally found inappropriate. Other negatives: the elevators are in very bad shape and should be replaced, and the rooms are small compared to what you’d expect from a resort-style property. In short: if you’re traveling with kids and don’t mind some of the inconveniences, this resort may be fine. But if you’re looking for the quality and experience you get at other Royal properties, this one will likely fall short. ##### Cruz Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### CLAUDIA 14 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente ##### CLAUDIA Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Hector 4 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente ##### Hector Stayed 4 nights in May 2025 ### 2/10 Terrible #### R Elia 12 Oct 2025 Disliked: Cleanliness, property conditions & facilities Terrible stay. Horrible food, chicken wings and pork. Really. Really bad. Weird food all around. No service elevator so all the food and janitorial staff sharing one elevator w the guests. Several elevators to get to your room. Inconvenient. Phones don’t work. All inclusive but two types of beer. Indio and Tecate light Red and white wine. No options Really. Please don’t stay here. I paid 3000 dollars for one week. Horrible stay. ##### R Elia Stayed 7 nights in Oct 2025 ### 8/10 Good #### fabiola 27 May 2025 Liked: Staff & service, amenities, property conditions & facilities Like ##### fabiola Stayed 2 nights in May 2025 ### 8/10 Good #### Gilberto 4 Jan 2026 Liked: Cleanliness, property conditions & facilities La habitación limpia y cómoda el personal amables la comida bien a secas ##### Gilberto Stayed 4 nights in Nov 2025 ### 6/10 Okay #### Beatriz 3 Jan 2026 Liked: Cleanliness, amenities La habitacion y el personal bien. El servicio de restaurantes necesita muchas mejoras de logística y planeación, todo lo hacen manualmente. El mantenimiento del monorriel también está mal, asi como las opciones de elevadoras y sus alternativas ##### Beatriz Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Elideth 29 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Me gustó la habitación, el personal los meseros muy buena atención y la comida. ![](https://a.travel-assets.com/ugc/hotel-reviews/dbdb8966-1da9-40e8-a508-1ac3d9050e48-1766986746172.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5a3ddfd6-ec58-4c8f-a845-550b3b4ea2c8-1766986748767.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/74d19338-6134-41e2-a157-11f2beb13a97-1766986749279.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elideth Stayed 5 nights in Dec 2025 ### 8/10 Good #### ALICIA GARCIA 25 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La habitación esta muy bien, la cama super rica (habitación King size), solo mejoraria la ventilación en el baño. Las instalaciones y servicio estan bien, pasas buenos momentos en cualquier lugar en general, la comida del buffet es aceptable, aunque se repite un poco. ❌️ Lo unico malo, son los vendedores de membresía, te insiten para que veas sus planes asegurando que sera solo una hora pero al final termina siendo mucho más tiempo, si piensas comprar un plan de más de 500mil pesos, esta bien. Si no, mejor ni aceptes perder el tiempo ahí. ##### ALICIA GARCIA Stayed 2 nights in Dec 2025 ### 8/10 Good #### Carlos 22 Dec 2025 Liked: Cleanliness, property conditions & facilities La habitación y el personal muy bien, la comida y los restaurantes muy ricos, lo único malo fue regresar a casa. ##### Carlos Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Nelly 20 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities La habitación estaba muy bien, limpia y ordenada, televisión de tamaño adecuado. El personal en general excelente, todos amables y saludan a toda hora donde te los encuentras. La propina ya estaba incluida y todos muy amables y atentos cuando atendían en los diferentes restaurantes. Lo único es que solo funcionaba un elevador de dos, por lo que era un poco tardado el servicio. Lo ideal es que pongan letreros para ubicar las escaleras y así las personas, que puedan, las utilicen. Gracias especiales a Alejandro y Moisés que nos atendieron increíble en el restaurante italiano. Felices fiestas. ![](https://a.travel-assets.com/ugc/hotel-reviews/d3e86703-44ee-47f4-8098-b1a20ff2a0ec-1766256699359.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/200a1716-4f7f-4f44-ba5f-e052e27fa571-1766256699349.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3764dc96-5391-4628-8d9a-b49236b657af-1766256699520.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/14986683-3c6b-492a-84d0-c01a3cb42995-1766256696800.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nelly Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Javier Mendoza 18 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Gracias todo estaba muy bien. ##### Javier Mendoza Stayed 3 nights in Dec 2025 ### 8/10 Good #### ALDO 8 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities En general todo muy bien, la comida es muy rica solo que es poca variedad de platillos principalmente en el desayuno. Algo a mejorar son los colchones, son muy malos, son muy duros. Los closets a pesar de ser nuevos no abren con facilidad, se atoran. Las bebidas alcoholicas que ofrecen son de las más corrientes. Los snacks del área de alberca son muy malos. Hay pocos elevadores, se saturan y hay que esperar mucho tiempo para subir. La habitación no ofrece servibar. Las puertas de baño abren hacia adentro y chocan con la taza. La limpieza de la arena en la playa también es muy necesaria, hay pedazos de vidrio roto!!! Eso es muy peligroso!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/b9a85f47-452f-48a5-bb4b-0e4d2f6b7f33-1765158456104.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1593c49c-7a0e-4a02-8aa7-934815117340-1765158455938.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d8b7c7ba-da21-4788-8d25-5685b5885387-1765158456375.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ALDO Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Héctor 6 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities En general, las instalaciones del hotel están excelentes, habitaciones confortables, personal muy amable y muy buenos restaurantes, bares y snaks ##### Héctor Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Isaac 27 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Nos gustó todo, la habitación limpia y bonita, la cama cómoda, el personal muy atento y amable, excelente servicio. Solo un comentario, darle más limpieza a los sanitarios de la piscina. ##### Isaac Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Nory 22 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities El personal excelente, José Luis y Lilian tienen una excelente atención. Al igual que todo el personal. Nos encantó la estancia. Y la playa del hotel es preciosa. ##### Nory Stayed 4 nights in Nov 2025 ### 4/10 Poor #### Esther 13 Nov 2025 Liked: Cleanliness, amenities Disliked: Property conditions & facilities Nos tocó en una habitación a espaldas de los generadores eléctricos, las bombas de agua y el depósito temporal de desechos tóxicos, los mismos que toda la noche vibran los unos y zumban los otros, por lo que conciliar el sueño es un logro, aunado a una nutrida y surtida cantidad de bebedores en calidad de indigentes y fumadores a pesar de que su reglamento advierte contra esta actividad, sobre todo en las albercas y la playa, donde queda evidencia de lo que han bebido fumado y consumido, las filas para los restaurantes nos ayudaron a no extrañar los trámites burocráticos en la ciudad, y la comida en uno de los restaurantes era por no exagerar desganada, el personal es cordial, servicial y atento, por ese frente no hay queja alguna. ##### Esther Stayed 3 nights in Nov 2025 ### 8/10 Good #### Lisset 6 Nov 2025 No pude ver las edades de los niños, me hicieron pagar mas por el hospedaje ##### Lisset Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Karla 2 Nov 2025 Liked: Amenities, property conditions & facilities Excelente para el fin de semana ##### Karla Stayed 3 nights in Oct 2025 ### 4/10 Poor #### Berenice 28 Oct 2025 Disliked: Cleanliness, amenities Mala experiencia, atención al cliente inadecuada. Alimentos de baja calidad. Personal sin compromiso. ##### Berenice Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Arturo 27 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Magnífica ubicación, se tenía solo vista parcial al mar. ![](https://a.travel-assets.com/ugc/hotel-reviews/06fef65b-87ee-4b71-b789-e250af5c0d31-1761596255238.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Arturo Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### JOSE ANDRES TORREBLANCA 25 Oct 2025 Liked: Amenities Esta bastante bien todo, a pesar de estar en remodelación ##### JOSE ANDRES TORREBLANCA Stayed 4 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Radisson Blu Resort, Gran Canaria](https://www.expedia.co.uk/Mogan-Hotels-Radisson-Blu-Resort.h14258.Hotel-Information) > > [The White Swan](https://www.expedia.co.uk/Leeds-Hotels-The-White-Swan.h22942620.Hotel-Information) > > [ibis Nottingham Centre](https://www.expedia.co.uk/Nottingham-Hotels-Ibis-Nottingham-Centre.h1782672.Hotel-Information) > > [Citadines Holborn-Covent Garden London](https://www.expedia.co.uk/London-Hotels-Citadines-Aparthotel-Holborn-Covent-Garden-London.h447037.Hotel-Information) > > [Netley Hall](https://www.expedia.co.uk/Shrewsbury-Hotels-Netley-Hall.h46309066.Hotel-Information) > > [Leonardo Hotel Milan City Center](https://www.expedia.co.uk/Milan-Hotels-Leonardo-Hotel-Milan-City-Center.h20068.Hotel-Information) > > [Aparthotels Tenerife](https://www.expedia.co.uk/Tenerife-Apart-Hotels.d6047194-aaApartHotels.Travel-Guide-Accommodation) > > [Beach Resorts & Hotels in Bournemouth](https://www.expedia.co.uk/Bournemouth-Hotels-Beach-Hotels.0-0-d654-tBeachHotels.Travel-Guide-Filter-Hotels) > > [The Lowry Hotel Manchester](https://www.expedia.co.uk/Manchester-Hotels-The-Lowry-Hotel.h691209.Hotel-Information) > > [Hotel Rural Morvedra Nou](https://www.expedia.co.uk/Ciutadella-De-Menorca-Hotels-Hotel-Rural-Morvedra-Nou.h4976939.Hotel-Information) > > [Hotels near Harlyn Bay Beach](https://www.expedia.co.uk/Harlyn-Bay-Beach-Hotels.0-l553248621532488635-0.Travel-Guide-Filter-Hotels) > > [The Tytherington](https://www.expedia.co.uk/Macclesfield-Hotels-The-Tytherington.h45574526.Hotel-Information) > > [All-Inclusive Hotels in Thailand](https://www.expedia.co.uk/Destinations-In-Thailand-All-Inclusive-Hotel.0-0-d178-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Casablanca Inn](https://www.expedia.co.uk/San-Clemente-Hotels-Casablanca-Inn.h13340.Hotel-Information) > > [ibis Birmingham International Airport – NEC](https://www.expedia.co.uk/Birmingham-Hotels-Ibis-Birmingham-International-Airport-NEC.h2171169.Hotel-Information) > > [Caravan Parks Sandbanks](https://www.expedia.co.uk/Sandbanks-Caravan-Parks.d6337080-aaCaravanParks.Travel-Guide-Accommodation) > > [Hotels in Yas Island](https://www.expedia.co.uk/Yas-Island-Hotels.d6125894.Travel-Guide-Hotels) > > [ibis Styles Ljubljana The Fuzzy Log](https://www.expedia.co.uk/Ljubljana-Hotels-Central-Hotel-Capsules.h42593256.Hotel-Information) ### Flights > [Flights from Sydney (SYD) to Queenstown (ZQN)](https://www.expedia.co.uk/lp/flights/syd/zqn/sydney-to-queenstown) > > [Flights from Crumlin (BFS) to Corfu (CFU)](https://www.expedia.co.uk/lp/flights/bfs/cfu/belfast-to-corfu) > > [Flights from Hounslow (LHR) to Cabatuan (ILO)](https://www.expedia.co.uk/lp/flights/lhr/ilo/london-to-iloilo) ### Cars > [Car hire in Palma de Mallorca](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Palma-De-Mallorca.d4803920.Car-Hire-Guide) > > [Car hire in London](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Stansted.d5133395.Car-Hire-Guide) ### Packages > [Quinta do Lago Golf](https://www.expedia.co.uk/Quinta-Do-Lago-Golf-Quinta-do-Lago.d6157268.Attraction) ### General ---