Title: Hotel Elcano Acapulco Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=24935&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Elcano Acapulco Relax in style at this beachfront property near Condesa Beach with a pool, cabanas, and Bambuco restaurant for al fresco dining. ## Photo gallery for Hotel Elcano Acapulco ![On the beach, free beach cabanas, sun-loungers, beach towels - Hotel Elcano Acapulco (Acapulco)](https://images.trvl-media.com/lodging/1000000/30000/25000/24935/3ad0c5b1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, pool loungers - Hotel Elcano Acapulco (Acapulco)](https://images.trvl-media.com/lodging/1000000/30000/25000/24935/e00d209c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Elcano Acapulco (Acapulco)](https://images.trvl-media.com/lodging/1000000/30000/25000/24935/90bcd862.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Queen Beds | In-room safe, blackout curtains, iron/ironing board - Hotel Elcano Acapulco (Acapulco)](https://images.trvl-media.com/lodging/1000000/30000/25000/24935/b1139c4c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; pool views - Hotel Elcano Acapulco (Acapulco)](https://images.trvl-media.com/lodging/1000000/30000/25000/24935/84433c58.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Elcano Acapulco on Costera Acapulco's sunny shoreline offers an outdoor pool with a poolside bar, beachfront cabanas, and al fresco dining at Bambuco restaurant. Free WiFi, on-site shopping, and helpful staff add convenience and enjoyment. ## Reviews 8.2 Very good ## Popular amenities - Pool - Hot tub - Parking included - Free Wi-Fi - Restaurant - Air-conditioning ## Room options ### Check availability for these dates Tonight [Feb 21 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=24935&PinnedHotelID=24935&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=24935&PinnedHotelID=24935&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 22 - Feb 23](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=24935&PinnedHotelID=24935&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=24935&PinnedHotelID=24935&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=24935&PinnedHotelID=24935&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=24935&PinnedHotelID=24935&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=24935&PinnedHotelID=24935&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=24935&PinnedHotelID=24935&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Room Small ![In-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/25000/24935/a299d16e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Small 7.4 Good 3 reviews - 279 sq ft - Sleeps 2 ### Double Room Superior 7.4 Good 3 reviews - 376 sq ft - Sleeps 4 ### View all photos for Studio, 1 King Bed ![Studio, 1 King Bed | In-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/25000/24935/e68b70e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed 7.8 Good 18 reviews ### Highlights Air conditioning Free cots/infant beds TV Ceiling fan Blackout curtains Shower/bath combination Private bathroom Hairdryer - Ocean view - 280 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds ![Standard Room, 2 Queen Beds | In-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/25000/24935/56ee646b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 8.2 Very good 19 reviews ### Highlights Balcony Air conditioning Free cots/infant beds TV Ceiling fan Blackout curtains Shower/bath combination Private bathroom - Ocean view - 377 sq ft - Sleeps 3 - 2 Queen Beds ### Suite Junior - 505 sq ft - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Hotel-Elcano.h24935.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Hotel-Elcano.h24935.Hotel-Information) ## About the area Located on the beach, Hotel Elcano Acapulco is in Costera Acapulco, a neighbourhood in Acapulco. The area's natural beauty can be seen at Condesa Beach and Papagayo Beach. Travelling with kids? Consider Naval History Museum, or check out an event or a game at Arena GNP Seguros. Take the opportunity to explore the area for water adventures such as surfing/body boarding and other activities like golfing. [Visit our Acapulco travel guide](https://www.expedia.co.uk/Acapulco.dx179991) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.85435%2C-99.85792&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1ro7c1rDIT_fFxrkkCxErStehLw=) Av del parque y las palmas S/N, Acapulco, GRO, 39690 ### What's nearby - ![Icacos Beach showing general coastal views, a city and tropical scenes](https://images.trvl-media.com/place/6075595/6d4ceb0b-3017-40ab-8a79-4549cd4ee9cb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Icacos Beach 3 min walk \- 0.2 miles - ![Condesa Beach which includes a coastal town and a beach](https://images.trvl-media.com/place/6075581/f44605f8-322b-4eb9-a1af-29cfbb368148.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Condesa Beach 6 min drive \- 1.4 miles - Acapulco Golf Club 1 min walk \- 0.0 miles - Acapulco Convention Center 10 min walk \- 0.6 miles - El Rollo Acapulco 12 min walk \- 0.7 miles ### Getting around - Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) 29 min drive ### Restaurants - Starbucks 6 min walk - Sushi Factor 2 min walk - Terra Luna 2 min walk - Pizza Hut 4 min walk - El Jaguar 2 min walk ## About this property ### Hotel Elcano Acapulco Family-friendly hotel near Arena GNP Seguros Located close to Condesa Beach, Hotel Elcano Acapulco provides a poolside bar, shopping on-site and a hair salon. This hotel is a great place to bask in the sun with a beachfront location, free beach cabanas and sunloungers. The on-site restaurant, Bambuco, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. Other perks include: - An outdoor pool and a children's pool, along with sunloungers - Free self-parking - Buffet breakfast (surcharge), babysitting (surcharge) and smoke-free property - Wedding services, ATM/banking services and meeting rooms - Guest reviews speak highly of the helpful staff Room features All 180 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes. Extra amenities include: - Bathrooms with shower/bath combinations and hairdryers - 25-inch TVs with premium channels - Free infant beds, ceiling fans and daily housekeeping ## Similar properties ![Poolside bar](https://images.trvl-media.com/lodging/1000000/490000/480800/480772/ebc3812b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HS HOTSSON Hotel Acapulco Costera Acapulco - Pool - All-inclusive - Kids’ pool - Free Wi-Fi 8.6 Excellent 1,017 reviews £87 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=480772&PinnedHotelID=480772&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun deck](https://images.trvl-media.com/lodging/2000000/1140000/1139600/1139576/00074fd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Torres Gemelas Acapulco Costera Acapulco - Pool - Kids’ pool - Free Wi-Fi - Restaurant 7.6 Good 1,006 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=1139576&PinnedHotelID=1139576&HadPinnedHotel=true®ionId=-1&adults=2) ![Children’s play area – outdoor](https://images.trvl-media.com/lodging/1000000/930000/920700/920648/eda76521.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Emporio Acapulco Costera Acapulco - On private beach - Pool - Spa - Kids’ pool 8.4 Very good 1,647 reviews £109 includes taxes & fees 4 Mar - 5 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=920648&PinnedHotelID=920648&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/54000000/53900000/53890100/53890054/9c00e14f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copacabana Beach Hotel Acapulco Costera Acapulco - Pool - All-inclusive - Free Wi-Fi - Restaurant 8.0 Very good 1,010 reviews £81 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=53890054&PinnedHotelID=53890054&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/1000000/30000/26600/26560/166b7a36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana Acapulco Villas Costera Acapulco - Pool - Spa - Pet-friendly - Kids’ pool 9.2 Wonderful 1,007 reviews £109 includes taxes & fees 11 Mar - 12 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=26560&PinnedHotelID=26560&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/20000/14200/14138/ab0b7466.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amares Acapulco Costera Acapulco - Pool - All-inclusive - Free Wi-Fi - Restaurant 8.8 Excellent 249 reviews £88 includes taxes & fees 5 Mar - 6 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=14138&PinnedHotelID=14138&HadPinnedHotel=true®ionId=-1&adults=2) ![Staircase](https://images.trvl-media.com/lodging/2000000/1870000/1867200/1867107/93c6ca8e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One Acapulco Costera Costera Acapulco - Pool - Breakfast included - Free Wi-Fi - Restaurant 7.8 Good 762 reviews £72 includes taxes & fees 5 Mar - 6 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=1867107&PinnedHotelID=1867107&HadPinnedHotel=true®ionId=-1&adults=2) ![6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/775dc41c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palacio Mundo Imperial Puente del Mar - Pool - Hot tub - Spa - All-inclusive 8.4 Very good 1,000 reviews £121 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=2191784&PinnedHotelID=2191784&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room, 1 Queen Bed, Non Smoking | Desk, free WiFi](https://images.trvl-media.com/lodging/26000000/25010000/25006800/25006783/w6000h2550x0y0-1a21f445.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One Acapulco Diamante Puente del Mar - Pool - Breakfast included - Parking included - Free Wi-Fi 8.6 Excellent 806 reviews £56 includes taxes & fees 5 Mar - 6 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=25006783&PinnedHotelID=25006783&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/30000/23300/23260/226b2f0b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Brisas Acapulco Las Brisas - Pool - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 1,281 reviews £190 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=23260&PinnedHotelID=23260&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=24935&PinnedHotelID=24935&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=24935,480772,1139576,920648,53890054) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Weekend buffet breakfast available 8:00 AM to noon for a fee: MXN 350 for adults and MXN 175 for children - A bar/lounge - A poolside bar - A restaurant ### Restaurants on site - Bambuco - El Timon ### Things to do - Children's pool - Outdoor pool - Shopping - Volleyball ### Family friendly - Babysitting (surcharge) - Children's pool - In-room cot - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 24-hour business centre - Conference space - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Free beach cabanas - On the bay - On the beach - Pool loungers ### More - 1 building - 9 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 25-inch TV with premium cable channels ### Food and drink - Limited room service ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures This property will be closed from 20 December 2023 to 19 December 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change). ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 1000 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately MXN 350 for adults and from MXN 175 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Elcano Acapulco Elcano Hotel Hotel Elcano Hotel Elcano Acapulco Elcano Hotel Acapulco Elcano Resort Acapulco Hotel Elcano Hotel Elcano Acapulco Hotel Hotel Elcano Acapulco Acapulco Hotel Elcano Acapulco Hotel Acapulco ## Frequently asked questions ### Does Hotel Elcano Acapulco have a pool? ### Is Hotel Elcano Acapulco pet-friendly? ### How much is parking at Hotel Elcano Acapulco? ### What time is check-in at Hotel Elcano Acapulco? ### What time is check-out at Hotel Elcano Acapulco? ### Where is Hotel Elcano Acapulco located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Elcano Acapulco Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.6 Location ### 8.4 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 392 8 - Good 375 6 - Okay 149 4 - Poor 55 2 - Terrible 30 ## Reviews ### 10/10 Excellent #### Nora 13 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This Hotel is really clean, peaceful , Family ambiance, affordable and Even the studio size room is quite enough for a couple I totally recommend this Hotel for Everyone who wants to have an awesome time in Acapulco ##### Nora Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### neftali 15 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fast elevators, great buffet breakfast, great location, fast service when notifying a problem ##### neftali Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Osman 14 Aug 2023 Liked: Cleanliness, staff & service, amenities Everything is very good, staff are very friendly,just the shower head in the bathtub and the faucet in the sink wasn't working properly. ##### Osman Stayed 2 nights in Aug 2023 ### 6/10 Okay #### John 6 Sept 2023 Liked: Staff & service Older hotel . Did not want to give upgrade room at hotel even though i am platinum member. First two nights had a small studio that ac did not work. Was finally given different room that functioned little better but was bigger room so i was happy. Knew the area so big plus used public transportation most days. Oxxos everywhere so never far from morning coffee or lunch on the beach beer run. Walk towards beach in back of Hotel Copacabana. Rent a table n chairs there more people then at Elcano. 150 to 200 pesos all day . Must try fried potatoe tacos with salsa … shrimp on stick hit or miss . Close to oxxo for chips n beer everyone has Bluetooth speaker so all kinds of music. Hope this helped … first time at this hotel not sure if I would return. Staff great hotel old!! ![Pic in front of hotel..](https://a.travel-assets.com/ugc/hotel-reviews/044E8F585FDE8D213E31C5B27251ED18295619871691941853350.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Luther Carson 15 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a Great visit will be coming back ##### Luther Carson Stayed 9 nights in Sep 2022 ### 10/10 Excellent #### Ava 13 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The great location and service were excellent. ##### Ava Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### JOSE 11 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have stayed a few times at this hotel because it's clean,beds are comfortable every employee is very friendly and polite. ##### JOSE Stayed 3 nights in Oct 2022 ### 10/10 Excellent #### Nora 24 Mar 2023 Liked: Staff & service, property conditions & facilities Lovely hotel. Wonderful views ##### Nora Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Linda 18 Jan 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### HOTEL EL CANO beautiful property, great service ##### Linda Stayed 7 nights in Jan 2023 ### 10/10 Excellent #### Víctor 25 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is very friendly ##### Víctor Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Cesar 23 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities i liked the space of the rooms and the view from the balcony. ##### Cesar Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Alfonso 30 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay. Very friendly staff, clean and the food was delicious. Service can improve a little bit around the pool by suggesting drinks and appetizers but that’s it. Great experience!! ##### Alfonso Stayed 5 nights in Jan 2023 ### 6/10 Okay #### Cathleen 23 Jun 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Hotel needs to be updated. Staff was excellent in restaurants, poolside and housekeeping. ##### Cathleen Stayed 4 nights in Jun 2023 ### 10/10 Excellent #### Enrique 17 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 9 days vacations A really great place to stay, and enjoy a wonderful vacations. Very clean, All the employees are friendly very good costumer attention. I recommend this hotel 100%. And definitely my next time in Acapulco I am going back with them. ![From my room](https://a.travel-assets.com/ugc/hotel-reviews/502B6DE851CEE2E0E134E20CB54BEE4D614978F81668656153337.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Amazing view ](https://a.travel-assets.com/ugc/hotel-reviews/712A8B9DBA90651517EA10B07DF246D6CC8C19161668656147377.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![From the bar a delicious mojitoa](https://a.travel-assets.com/ugc/hotel-reviews/90E345869F8B47624C892270D037935C6CB921301668656152801.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![A night view of the bahía, from my room ](https://a.travel-assets.com/ugc/hotel-reviews/0E685297B0E1EC5D8E0DA3FDDF380A967B578C1C1668656153012.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Enrique Stayed 9 nights in Nov 2022 ### 10/10 Excellent #### Elda 4 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The vintage uniqueness of the property and the people ##### Elda ### 6/10 Okay #### ANDREW 24 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms were nice with great views but was in need of a fresh painting ##### ANDREW ### 8/10 Good #### MARICELA 22 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like ubication ##### MARICELA Stayed 9 nights in Apr 2023 ### 8/10 Good #### Julio César 6 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities VERY GOOD ##### Julio César Stayed 1 night in Jun 2023 ### 4/10 Poor #### Marlene 17 Oct 2023 Liked: Staff & service Disliked: Amenities, property conditions & facilities The location it’s a plus the property it’s in very bad conditions, elevators not morning , bathrooms in very bath conditions areas with out paint no Tv on the bar horrible ##### Marlene Stayed 2 nights in Oct 2023 ### 8/10 Good #### George 9 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Air conditioners need to be updated and bathrooms very out dayed ##### George Stayed 2 nights in Sep 2022 ### 6/10 Okay #### Silverio 17 Jan 2023 Ok ##### Silverio ### 2/10 Terrible #### Jose 11 Nov 2022 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Sorry to say I dont think I will ever go back to that hotel. The price -value is terrible... Poor amenities, no customer service, the bed.. Ouful. Room service prices way high... No. No it was incredible. ##### Jose Stayed 4 nights in Nov 2022 ### 6/10 Okay #### Michael 1 Aug 2022 Liked: Cleanliness A/c weak. No pen and paper in room. No menu in room. Menu on TV but hard to access. Key card didn’t work. Great view. Expensive for what you get ##### Michael Stayed 1 night in Jul 2022 ### 4/10 Poor #### Michael 18 Sept 2022 Disliked: Cleanliness, amenities, property conditions & facilities Location is close to sre. Good view. Ice is free. Food and drink is outrageously expensive. Boring location. I reserved a taxi for 4 am to take us to the airport because our flight was at 6:15 am and taxi never showed up. Room is super old and aircon leaked 2 liters of water one night. Room service for cleaning is unprofessional. They knock once and barge right in. Staff is friendly. Everyone acknowledges you. Elevator is on the edge of breaking down. Coffee good. Too many negatives. ##### Michael Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Brenda Margarita 27 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente hotel, solo considero muy elevado el precio en alimentos y bebidas ##### Brenda Margarita Stayed 2 nights in Oct 2023 ## Expedia's Latest Trends ### Hotels > [L'Auberge](https://www.expedia.co.uk/Punta-Del-Este-Hotels-LAuberge.h25233.Hotel-Information) > > [Hilton Grand Vacations Club Zihuatanejo](https://www.expedia.co.uk/Zihuatanejo-Hotels-Embarc-Zihuatanejo.h1193987.Hotel-Information) > > [Hotels with Parking in Dartmouth](https://www.expedia.co.uk/Dartmouth-Hotels-Hotel-With-Parking.0-0-d4621-thotelwithparking.Travel-Guide-Filter-Hotels) > > [B&B Walthamstow Central Station](https://www.expedia.co.uk/Walthamstow-Central-Station-Bed-And-Breakfasts.d6146398-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Hotels with smoking rooms in Seoul](https://www.expedia.co.uk/Seoul-Hotels-Hotels-With-Smoking-Rooms.0-0-d178308-tHotelswithsmokingrooms.Travel-Guide-Filter-Hotels) > > [All-Inclusive Hotels in Pakistan](https://www.expedia.co.uk/Destinations-In-Pakistan-All-Inclusive-Hotel.0-0-d140-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Adults Only Resorts & Hotels in India](https://www.expedia.co.uk/Destinations-In-India-Adults-Only-Resorts.0-0-d80-tAdultsOnlyResorts.Hotel-Filter-Destinations) > > [Hotels in Broad Clyst](https://www.expedia.co.uk/Broad-Clyst-Hotels.d3000012171.Travel-Guide-Hotels) > > [Hotels in Rumford](https://www.expedia.co.uk/Rumford-Hotels.d6131434.Travel-Guide-Hotels) > > [Caravan Parks Fraisthorpe](https://www.expedia.co.uk/Fraisthorpe-Caravan-Parks.d6341233-aaCaravanParks.Travel-Guide-Accommodation) > > [Hotel Acapulco](https://www.expedia.co.uk/Acapulco-Hotels-Hotel-Acapulco.h71058452.Hotel-Information) > > [Pet-Friendly Hotels in Dun Laoghaire](https://www.expedia.co.uk/Dun-Laoghaire-Dublin-Hotels-Pet-Friendly-Hotel.0-n4890-0-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Barry (CWL) to Schoenefeld (BER)](https://www.expedia.co.uk/lp/flights/cwl/ber/cardiff-to-berlin) > > [Flights from Hounslow (LHR) to Rada (HFS)](https://www.expedia.co.uk/lp/flights/lhr/hfs/london-to-hagfors) ### Cars ### Activities > [Things to do in Barnstaple](https://www.expedia.co.uk/Things-To-Do-In-Barnstaple.d4560.Travel-Guide-Activities) > > [Things to do in York](https://www.expedia.co.uk/Things-To-Do-In-York.d5489.Travel-Guide-Activities) ### Packages > [Victoria Tower](https://www.expedia.co.uk/Victoria-Tower-London-City-Centre.d6079113.Attraction) > > [York Holidays](https://www.expedia.co.uk/York.d6300.Holidays-City-Breaks) > > [St Nicholas Market](https://www.expedia.co.uk/St-Nicholas-Market-Bristol-City-Centre.d6151767.Attraction) > > [Piha Beach](https://www.expedia.co.uk/Piha-Beach-Auckland.d6080537.Attraction) ### General > [Visit Sicily](https://www.expedia.co.uk/Sicily.dx6048323) > > [Visit Scano di Montiferro](https://www.expedia.co.uk/Scano-Di-Montiferro.dx6345290) > > [Visit Keal Cotes](https://www.expedia.co.uk/Keal-Cotes.dx553248634477823011) ---