Title: Playa Suites Acapulco Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1397726&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Playa Suites Acapulco Families unwind on a white sand beach or beside four outdoor pools, with easy access to Diana The Huntress and other local attractions. ## Photo gallery for Playa Suites Acapulco ![1 bedroom, down duvets, in-room safe, iron/ironing board - Playa Suites Acapulco (Acapulco)](https://images.trvl-media.com/lodging/2000000/1400000/1397800/1397726/019fa077.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Private beach, white sand, sun-loungers, beach umbrellas - Playa Suites Acapulco (Acapulco)](https://images.trvl-media.com/lodging/2000000/1400000/1397800/1397726/22df999d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest - Playa Suites Acapulco (Acapulco)](https://images.trvl-media.com/lodging/2000000/1400000/1397800/1397726/d7f3c6d7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, down duvets, in-room safe, iron/ironing board - Playa Suites Acapulco (Acapulco)](https://images.trvl-media.com/lodging/2000000/1400000/1397800/1397726/c51c546c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sun deck - Playa Suites Acapulco (Acapulco)](https://images.trvl-media.com/lodging/2000000/1400000/1397800/1397726/19a7ec62.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Condesa Beach and Parque Papagayo, Playa Suites offers a beachfront escape with international cuisine at two restaurants. The upscale property features a spa, poolside bar, sun terrace, complimentary WiFi, and four outdoor pools perfect for family relaxation. ## Reviews 6.8 ## Popular amenities - On private beach - Pool - All-inclusive - Spa - Free Wi-Fi - Restaurant ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=1397726&PinnedHotelID=1397726&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=1397726&PinnedHotelID=1397726&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=1397726&PinnedHotelID=1397726&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=1397726&PinnedHotelID=1397726&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1397726&PinnedHotelID=1397726&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1397726&PinnedHotelID=1397726&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=1397726&PinnedHotelID=1397726&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=1397726&PinnedHotelID=1397726&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds 1 bed Showing 8 of 8 rooms ### View all photos for Suite Junior With Partial Sea View ![1 bedroom, down duvets, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1400000/1397800/1397726/fbc52cff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior With Partial Sea View - 344 sq ft - Sleeps 4 ### View all photos for Suite Standard With Street View ![1 bedroom, down duvets, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1400000/1397800/1397726/9a966145.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Standard With Street View - 344 sq ft - Sleeps 4 ### View all photos for Suite With Sea View ![1 bedroom, down duvets, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1400000/1397800/1397726/25e76069.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite With Sea View - 344 sq ft - Sleeps 4 ### View all photos for 2-Bedroom Apartment Junior With Partial Sea View ![1 bedroom, down duvets, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1400000/1397800/1397726/bdf4b147.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2-Bedroom Apartment Junior With Partial Sea View - 688 sq ft - Sleeps 6 ### View all photos for 2-Bedroom Apartment Standard With View ![1 bedroom, down duvets, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1400000/1397800/1397726/982250d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2-Bedroom Apartment Standard With View - 688 sq ft - Sleeps 6 ### View all photos for Junior Suite ![Junior Suite | 1 bedroom, down duvets, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1400000/1397800/1397726/b009c8b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony Separate sitting area Air conditioning Free cots/infant beds Flat-screen TV Down duvet Separate bedroom Private bathroom - Partial ocean view - 645 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Bahia Suite ![Bahia Suite | 1 bedroom, down duvets, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1400000/1397800/1397726/0f033357.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bahia Suite ### Highlights Balcony Separate sitting area Air conditioning Free cots/infant beds Flat-screen TV Sofa bed Separate bedroom Down duvet - Sea view - 635 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Estandar Suite ![Estandar Suite | 1 bedroom, down duvets, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1400000/1397800/1397726/283c97f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Estandar Suite ### Highlights Balcony Separate sitting area Air conditioning Free cots/infant beds Flat-screen TV Down duvet Separate bedroom Private bathroom - City view - 646 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/23300/23260/b693cfdd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Las Brisas Acapulco Las Brisas - Pool - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 1,287 reviews £136 includes taxes & fees 10 Mar - 11 Mar [](https://www.expedia.co.uk/Acapulco-Hotels-Las-Brisas-Acapulco.h23260.Hotel-Information?chkin=2026-3-10&chkout=2026-3-11&rm1=a2®ionId=179991&destination=Acapulco&destType=MARKET&latLong=16.8492,-99.902&searchId=cc56912e-554f-4cdf-8a15-3c868309f5f5&top_cur=GBP) Ad ![6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/775dc41c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Palacio Mundo Imperial Puente del Mar - Pool - Hot tub - Spa - All-inclusive 8.4 Very good 1,003 reviews £130 includes taxes & fees 8 Mar - 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On private beach - Pool - Spa - Kids’ pool 9.0 Wonderful 1,008 reviews £146 includes taxes & fees 4 Mar - 5 Mar [](https://www.expedia.co.uk/Acapulco-Hotels-Camino-Real-Acapulco-Diamante.h5544.Hotel-Information?chkin=2026-3-4&chkout=2026-3-5&rm1=a2®ionId=179991&destination=Acapulco&destType=MARKET&latLong=16.8492,-99.902&searchId=cc56912e-554f-4cdf-8a15-3c868309f5f5&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Playa-Suites.h1397726.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Playa-Suites.h1397726.Hotel-Information) ## About the area Located on the beach, Playa Suites Acapulco is in Costera Acapulco, a neighbourhood in Acapulco. Diana the Huntress and La Quebrada Cliffs are notable landmarks, and the area's natural beauty can be seen at Condesa Beach and Parque Papagayo. Playa Caletilla and Bahía de Puerto Marqués are two other places to visit that come recommended. With waterskiing and boat tours nearby, you'll find plenty of adventures in the water. [Visit our Acapulco travel guide](https://www.expedia.co.uk/Acapulco.dx179991) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.85969%2C-99.87633&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=x7ctgLfrLZxjGz5WWRHbl2OsGdU=) Costera M. Aleman 123, Fracc. Magallanes, Acapulco, GRO, 39670 ### What's nearby - ![Diana Cazadora al atardecer Ciudad de México](https://images.trvl-media.com/place/6166954/6c9ad7a3-8b84-4e62-96d9-a3d883f1f791.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Diana the Huntress 5 min walk \- 0.3 miles - ![Condesa Beach which includes a coastal town and a beach](https://images.trvl-media.com/place/6075581/f44605f8-322b-4eb9-a1af-29cfbb368148.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Condesa Beach 7 min walk \- 0.4 miles - ![papagayo rojo posado sobre una rama](https://images.trvl-media.com/place/6069985/1f9d27ce-e950-4b20-8bbe-5dd27b5a0a19.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Parque Papagayo 13 min walk \- 0.7 miles - ![Wide view of Acapulco Bay from the sea taken with a drone](https://images.trvl-media.com/place/553248621576998692/fee1453b-810c-4710-af6d-73e0617f2830.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Papagayo Beach 17 min walk \- 0.9 miles - Diana Galleries Mall 2 min walk \- 0.1 miles ### Getting around - Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) 34 min drive ### Restaurants - Helados Santa Clara 1 min walk - Los Tarascos 2 min walk - Nude at the Beach 7 min walk - Las gaviotas 4 min walk - Barra Vieja 520 2 min walk ## About this property ### Playa Suites Acapulco Upscale all-inclusive hotel near Diana the Huntress Located close to Condesa Beach and Parque Papagayo, Playa Suites Acapulco provides a beach bar, a poolside bar and a corner/local shop. This hotel is a great place to bask in the sun with a private beach, beachfront dining and sunloungers. Indulge in a facial, a manicure/pedicure and a body scrub at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Enjoy the gym, as well as activities such as beach volleyball. In addition to a terrace and shopping on-site, guests can connect to free WiFi in public areas. Other perks at this hotel include: - 4 outdoor pools and a children's pool, along with sunloungers and pool umbrellas - Buffet breakfast (surcharge), valet parking (surcharge) and meeting rooms - Luggage storage, a vending machine and a 24-hour front desk - A front desk safe, wedding services and a reception hall Room features All 488 rooms include comforts such as air conditioning and separate sitting areas, as well as thoughtful touches such as safes and room service. Other conveniences in all rooms include: - Down duvets and free cots/infant beds - Bathrooms with shower/bath combinations and free toiletries - Flat-screen TVs with satellite channels - Balconies, separate sitting areas and daily housekeeping ### All-inclusive details This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ## Similar properties ![Children’s play area – outdoor](https://images.trvl-media.com/lodging/1000000/930000/920700/920648/eda76521.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Emporio Acapulco Costera Acapulco - On private beach - Pool - Spa - Kids’ pool 8.4 Very good 1,656 reviews £100 includes taxes & fees 17 Mar - 18 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=920648&PinnedHotelID=920648&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/54000000/53900000/53890100/53890054/9c00e14f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copacabana Beach Hotel Acapulco Costera Acapulco - Pool - All-inclusive - Free Wi-Fi - Restaurant 8.0 Very good 1,005 reviews £81 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=53890054&PinnedHotelID=53890054&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/bda57c1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Beach Acapulco Costera Acapulco - 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Available in some public areas: Free WiFi ### Parking and transport - Valet parking on site (MXN 100 per night) - Limited on-site valet parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 250 for adults and MXN 150 for children - 2 bars/lounges - 2 restaurants - A beach bar - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - El Morro - Las Gaviotas ### Things to do - 4 outdoor pools - Beach volleyball - Children's pool - Free children's club - Full-service spa - Gym - Playground - Shopping ### Conveniences - 24-hour front desk - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - 5,264 square feet of conference space - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - On a private beach - On the bay - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Body scrubs - Couples treatment rooms - Facials - Manicures/pedicures - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 18 floors - 2 buildings - Built in 1997 - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Down comforter - Free cot ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer (on request) - Private bathroom - Shampoo - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Room service ### More - Air conditioning (climate-controlled) - Iron/ironing board on request - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: noon Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MXN 250.00 for adults and from MXN 150.00 for children - Valet parking fee: MXN 100 per night - Cleaning/housekeeping/linen are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Children under 6 years old are not allowed in the swimming pool without adult supervision ### Property is also known as Playa Suites Playa Suites Acapulco Playa Suites Hotel Playa Suites Hotel Acapulco Playa Hotel Acapulco Playa Resort Acapulco Playa Suites Acapulco Hotel Acapulco Playa Hotel Acapulco Playa Resort Acapulco Playa Suites Hotel Playa Suites Acapulco Playa Suites Hotel Acapulco ## Frequently asked questions ### Does Playa Suites Acapulco have a pool? ### Is Playa Suites Acapulco pet-friendly? ### How much is parking at Playa Suites Acapulco? ### What time is check-in at Playa Suites Acapulco? ### What time is check-out at Playa Suites Acapulco? ### Are there all-inclusive benefits at Playa Suites Acapulco? ### Where is Playa Suites Acapulco located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Playa Suites Acapulco Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 7.8 Location ### 7.0 Staff & service ### 6.2 Property conditions & facilities 10 - Excellent 240 8 - Good 261 6 - Okay 238 4 - Poor 130 2 - Terrible 132 ## Reviews ### 6/10 Okay #### Adrian 10 Mar 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities It is a good location for this hotel, very convenient. ##### Adrian Stayed 4 nights in Feb 2025 ### 4/10 Poor #### Ivonne 15 Sept 2023 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities The location is perfect, the hotel facilities are old, the furniture in the rooms is broken, the towels are too old, there are no sockets to connect the telephone, only in the sink. ##### Ivonne Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Angel 20 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Angel Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### ALEJANDRA 31 May 2024 Liked: Property conditions & facilities 😍 ##### ALEJANDRA Stayed 1 night in May 2024 ### 6/10 Okay #### Juan Carlos 11 Jan 2025 Liked: Cleanliness, staff & service Ok ##### Juan Carlos Stayed 3 nights in Jan 2025 ### 8/10 Good #### Juan 5 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Is ok 👍 ##### Juan Stayed 6 nights in Jun 2022 ### 6/10 Okay #### Claudia 24 May 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The check-in/reception is very disorganized. I waited 40 minutes to get my room. ##### Claudia Stayed 4 nights in May 2024 ### 8/10 Good #### juan 26 Jul 2023 Liked: Cleanliness, staff & service I LIKE THE SERVICE THE PLACE AROUND THE HOTEL, CLOSE TO EVERYTHING FURNITURE TOO OLD, AND I DIDN'T GET WIFI SERVICE, BAD WIFI SERVICE NEVER GET WIFI, NO IN THE LOBBY NOT IN THE RESTAURANT, THEY NEED TO UP DATE THOSE SERVICE 😡 ##### juan Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### Leticia 12 Jul 2024 Liked: Staff & service, property conditions & facilities Ok ##### Leticia Stayed 1 night in Jul 2024 ### 4/10 Poor #### Mario 21 Jul 2023 Regular ##### Mario ### 2/10 Terrible #### GERARDO 13 Mar 2024 Disliked: Amenities A/C poor condition clogged toilet staff nto professional I won’t recommend for no body! ##### GERARDO Stayed 1 night in Mar 2024 ### 2/10 Terrible #### elena 24 Jan 2025 Disliked: Staff & service, amenities, property conditions & facilities The AC was not working, the safe did not work and we called several time to get fixed but nothing was done. There was no where to sit after 10:30 pm because they did not allow anyone outside of the lobby. They were not helpful at all. The only staff that was very helpful was the staff in the kitchen. But other then that I would not return. ##### elena Stayed 4 nights in Jan 2025 ### 2/10 Terrible #### PATRICIA 8 Mar 2023 Disliked: Cleanliness, staff & service, property conditions & facilities This hotel is extremely old and dirty, seems it hasn’t been restored or updated since its opening. The bathroom tub was amazingly rusty, the curtains didn’t work. Hair dryer and iron available only if you sign a document and they telling you that you need to give them back, that’s ridiculous. This is a hotel that I will NEVER come back and that I DO NOT recommend at all. ##### PATRICIA Stayed 3 nights in Mar 2023 ### 4/10 Poor #### irene 23 Jul 2022 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The property looks old, they painted over the old paint and the paint was cracking. Pool chairs are faded and yellowish. TV's did not work they had to change the TV. My air conditioning did not work and they came to fix it twice but it was still the same. ##### irene Stayed 2 nights in Jul 2022 ### 2/10 Terrible #### Velia 2 Oct 2023 Disliked: Cleanliness, property conditions & facilities Furniture is super old and rusted, towels are REALLY OLD smell humid, NO HAND TOWELS OR shampoo or soap. They don’t offer any amenities. Wall lamps rusted and falling apart. Not even one decoration in any wall. Sofa bed old and dirty. Rooms smell humid. Front desk is falling apart old and not welcoming!!! I think this place used to be beautiful but it’s never been updated. The pool is rusted all around. Simply disappointing!!! ##### Velia ### 2/10 Terrible #### Freddy william 24 Jan 2025 Disliked: Staff & service, amenities, property conditions & facilities Everything about the hotel was okay, servers were great, maintenance service was horrible room did not have a functional AC, the safe didnt lock had to call the front desk several times to get anybody to help and several times I never got help to add also had construction at 7:00am in the morning in one of their High end Suites . We had nothing fixed or no help at all I will not recommend this hotel to nobody at all. The last night the AC was blowing at it fullest I was told by maintenance that that's all the AC would blow he also promised me some fans which he never showed up with at all I slept inside of sauna that's the way the room felt. It was horrible communication and no help at all also the hotel does not have a place where you could hang out after 10:30 they turn everything off and expect you to hang around in the lobby it's supposed to be an all inclusive but it's not at all I truly will not be recommending this hotel at all or even go back no customer service horrible experience ##### Freddy william Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### J 2 Mar 2026 Liked: Cleanliness, amenities, property conditions & facilities Todo excelente muy buena atención del personal del hotel si volvería a hospesarme ahí , me encanto ##### J Stayed 2 nights in Feb 2026 ### 10/10 Excellent #### Norma Angelica 13 Jan 2026 Liked: Cleanliness, staff & service, amenities Es bonito, comodo, accesible, necesita mantenimiento, el personal en general es amable, pero hay algunos que no lo son, en el bar pedi hielo y me lo dieron de mala gana, solo detalles en general todo bien.Gracias. ##### Norma Angelica Stayed 1 night in Jan 2026 ### 10/10 Excellent #### juan 3 Jan 2026 Liked: Cleanliness, amenities Todo bien ##### juan Stayed 2 nights in Dec 2025 ### 2/10 Terrible #### JUAN 29 Dec 2025 Muy deterioradas las intalaciones , la habitacion muy vieja las camas unicamente cuentan con una sabana toda percudida y parchada , ##### JUAN Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Danna 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Es un hotel con un servicio increíble ##### Danna Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### luis 5 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un buen lugar para vacacionar y con el todo incluido ya no te preocupas de las comidas y bebidas ##### luis Stayed 3 nights in Aug 2025 ### 8/10 Good #### Lor 19 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities Me gusto las instalaciones ![Bonita vista](https://a.travel-assets.com/ugc/hotel-reviews/c0b112df-2350-4cb0-94a3-570793cb92c6-1755623240753.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lor Stayed 1 night in Aug 2025 ### 8/10 Good #### Juan 14 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien gracias ##### Juan Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Luis felipe 24 Apr 2025 #### De cayo el servicio Es la tercera vez que me hospedo, y con toda certeza debo decir que ya no es lo que era, no volveré, me imagino que fue por el huracán el hotel se deterioro y no tienen mantenimiento, la comida ya no es buena y es escasa además de muy poco variada y a excepción de 2 o 3 personas, todos los empleados están enojados ##### Luis felipe Stayed 3 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Count House Cottage B&B - 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