Get an overview of this hotel3.5-star hotel with pools and private beach

Collecting Nectar Points

Popular property highlights

Free WiFi
On private beach
24-hour business centre
Laundry facilities
24-hour front desk

Location

Located in Acapulco, this beachfront hotel is in the city centre and within a 5-minute walk of Diana the Huntress and Diana Galleries Mall. Plaza Bahia and Gran Plaza Shopping Mall are also within 15 minutes.

Hotel features

Catch some rays on Hotel Emporio Acapulco's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.

Room amenities

All 422 properties offer free WiFi and free wired Internet, plus balconies and plasma TVs with cable channels. Other amenities available to guests include 24-hour room service, premium bedding and coffee/tea makers.

Hotel Amenities

Hotel Amenities

Simply step outside to unwind on the hotel's beach. At Hotel Emporio Acapulco, you can cool off in one of the 3 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include A swim-up bar and A bar/lounge. A computer station is located on-site, and wired and wireless Internet access is complimentary. This beach hotel also offers a kid's pool, a hot tub and a sauna. Parking is available on-site at a surcharge.

  • Cruise terminal shuttle (surcharge) 
  • Bar/lounge 
  • Number of outdoor pools - 3 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • 24-hour front desk 
  • Poolside bar 
  • Swim-up bar 
  • Spa treatment room(s) 
  • Conference space 
  • Beach cabanas (surcharge) 
  • Year Built 1952 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Self parking (surcharge) 
  • Sauna 
  • Free wired Internet 
  • Valet parking (surcharge) 
  • Computer station 
  • Children's pool 
  • Safe-deposit box at front desk 
  • On private beach 
  • Number of meeting rooms - 7 
  • Spa services on site 
  • Terrace 
  • Luggage storage 
  • Airport transportation - drop-off (surcharge) 
  • Hair salon 
  • Breakfast available (surcharge) 
  • Number of restaurants - 2 
  • 24-hour business center 
  • Concierge services 
  • Gift shops or newsstand 
  • Shopping on site 
  • Pool umbrellas 
  • Laundry facilities 
  • Spa tub 
  • Total number of rooms - 422 
  • One meeting room 
  • Number of floors - 11 
  • Arcade/game room 
  • Number of buildings/towers - 2 
  • Wedding services 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • On private beach  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Arcade/game room  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Pay movies 
  • Premium bedding 
  • Balcony 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Cable TV service 
  • Blackout drapes/curtains 
  • Free WiFi 
  • Free wired Internet 
  • Private bathroom 
  • Shower/tub combination 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Plasma TV 
  • Rollaway/extra beds (surcharge) 
  • Desk 
  • HDTV 

Where to Eat

Breakfast is available for a surcharge each morning.

Hotel Emporio Acapulco has 2 restaurants serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Things to Do

3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby 
  • Golfing nearby 
  • Snorkeling nearby 
  • Parasailing nearby 
  • Surfing/boogie boarding nearby 
  • Sailing nearby 
  • Windsurfing nearby 

Spa Services

Oriental Spa has massage/treatment rooms. Services include massages, facials and body treatments. The spa is equipped with a sauna and a spa tub.

  • Sauna in spa 
  • Spa tub in spa 
  • Body treatments 
  • Facial treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance for details.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No cribs (infant beds) available
No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Breakfast fee: between MXN220 and MXN300 per person (approximately)
  • Airport shuttle fee: MXN350 per vehicle
  • Self-parking fee: MXN80 per night
  • Valet parking fee: MXN80 per night
  • Late check-out fee: MXN702
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Emporio Acapulco
  • Hotel Emporio
  • Emporio Acapulco
  • Acapulco Emporio Hotel
  • Emporio Hotel Acapulco

We should mention

Children aged 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets or service animals are allowed at this property.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.

Krazy Acapulco Saving - Rate includes the following:

  • Accommodations as selected
  • 15% discount on dinners at the hotel
Details available at check-in. Must book the "Book Now" rate category to receive benefit. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions may apply.

European Plan - Rate includes the following:

  • Accommodations as selected
  • 15% discount on spa treatments at the hotel
  • 15% discount on dinners at the hotel
  • 15% discount at the Children's Club
Details available at check-in. Must book a Superior Ocean View "European Plan" rate category to receive benefit. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions may apply.

Breakfast Buffet - Rate includes the following:

  • Accommodations as selected
  • 15% discount on spa treatments at the hotel
  • 15% discount on dinners at the hotel
  • 15% discount at the Children's Club
Details available at check-in. Must book a "Breakfast Buffet" rate category to receive benefit. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions may apply.

EP - Rate includes the following:

  • Accommodations as selected
  • 15% discount on spa treatments at the hotel
  • 15% discount on dinners at the hotel
  • 15% discount at the Children's Club
Details available at check-in. Must book a Privilege Club Ocean View Suite "EP" rate category to receive benefit. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions may apply.


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