Compare and book 5 Star hotels in Northern Vietnam, Vietnam

"Great location in Hanoi! Beautiful hotel…infact stunning! Good pool/outside bar area on roof. Amazing staff: so attentive. We arrived very early in the morning due to our flight’s timing. We were prepared to sit and wait in the lobby but they put us in the spa so we could sleep on beds: so kind. Thank u Minh! The room was really good & the breakfast buffet had everything, with really diligent staff! I could not fault this place! "

"Best hotel in Hanoi Old quarter"

"Great property "

"Excellent hôtel, staff, breakfast. Location perfect. "

"What a lovely hotel. Very well set out and clean. The staff have all been amazing; welcoming, professional and knowledgeable. Whatever you need they will accommodate. The rooms are light filled and spacious. Had such a great nights sleep, with wonderful blockout blinds. The bathrooms are well laid out with plenty of storage. Tracy (the front office manager) went above and beyond. We were very impressed. You can see why the hotel runs so well. Front of house staff Yen was so lovely and helpful. This is a fantastic hotel, we will be back to stay again. "

"Great customer service! The staff was very friendly, attentive, and made sure all my questions were answered. Really good experience overall."

"The staff were friendly, helpful and all around amazing. "

"Great hotel in Hanoi. Dining options galore. Amazing staff. Mall on site and other shopping options near by. Ample rooms and comfy beds. As usual, Lotte is synonym with satisfaction. "