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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
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Premium bedding, minibar, in-room safe, desk

Guest reviews

3.8/5 Good
62 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Spa
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Hand sanitizer provided
Personal protective equipment
Sheets and towels washed at 60°C

Map

Explore the area

Popular LocationSt. Joseph's Cathedral2 min walk
Popular LocationHoan Kiem Lake8 min walk
Popular LocationNgoc Son Temple12 min walk
AirportHanoi (HAN-Noi Bai Intl.)24 min drive

Choose dates to view prices

  • Classic Suite Double or Twin Room

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Queen Bed OR 2 Single Beds
    More detailsClassic Suite Double or Twin Room
  • Family Classic Suite

    Room amenities

    • 320 sq ft
    • City view
    • Sleeps 3
    • 1 Queen Bed, 1 Single Bed and 1 Single Sofa Bed
    More detailsFamily Classic Suite
  • Junior Suite Double or Twin Room (Large Window)

    Room amenities

    • 249 sq ft
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsJunior Suite Double or Twin Room (Large Window)
  • Au Co Suite, City View

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsAu Co Suite, City View
  • Long Quan Suite, City View

    Room amenities

    • 280 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsLong Quan Suite, City View
  • The Art Suite, Balcony

    Room amenities

    • 285 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed and 1 Single Sofa Bed
    More detailsThe Art Suite, Balcony
  • King Art Suite, Balcony

    Room amenities

    • 285 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsKing Art Suite, Balcony
  • Presidential Suite, 1 King Bed with Sofa bed, Terrace, City View

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed and 1 Single Sofa Bed
    More detailsPresidential Suite, 1 King Bed with Sofa bed, Terrace, City View
  • Family Art Suite, City View

    Room amenities

    • 391 sq ft
    • City view
    • Sleeps 3
    • 1 Queen Bed, 1 Single Bed and 1 Single Sofa Bed
    More detailsFamily Art Suite, City View

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Hanoi

Located on a river, Au Co Art Classic Hotel & Spa is in Hoan Kiem neighbourhood and is connected to a shopping centre. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include St. Joseph's Cathedral and Ngoc Son Temple. Train Street and Ho Tay Water Park are also worth visiting. Take the opportunity to explore the area for outdoor excitement like ecotours and other activities like whale watching.

Visit our Hanoi travel guide
Map
Popular Location

What's nearby

  • St. Joseph's Cathedral - 2 min walk
  • Hoan Kiem Lake - 8 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Hoa Lo Prison Museum - 9 min walk
  • Ngoc Son Temple - 12 min walk

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • Au Co mother restaurant — 1 min walk

About this property

Au Co Art Classic Hotel & Spa

Art Deco hotel connected to the convention centre in Hanoi with full-service spa
A full-service spa, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 55 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Conveniences include washers/dryers and fridges, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Au Co Art Classic Hotel & Spa offers 55 forms of accommodation with washers/dryers and minibars. Beds feature premium bedding. Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Au Co Beauty Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C or hotter

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: VND 250000 per night
  • Return train station shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–9:00 AM: VND 299000 for adults and VND 299000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Babysitting/childcare (surcharge)
  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Vietnamese

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Smart TV

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • In-room dining only
  • Minibar
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Washer and dryer

Policies

Check-in

Check-in between 2:00 PM and 5:30 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 799000.0 per day.
Cots (infant beds) are available for VND 699000.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 577000
  • Christmas Eve (24 December) Gala Dinner per child: VND 377000 (up to 6 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: VND 299000 for adults and VND 299000 for children (approximately)
  • Self-parking fee: VND 250000 per night
  • Early check-in fee: VND 699000 (subject to availability)
  • Late check-out fee: VND 699000 (subject to availability)
  • Crib (infant bed) fee: VND 699000.0 per day
  • Rollaway bed fee: VND 799000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property advises that enhanced cleaning and guest safety measures are currently in place
Bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Staff at the property wear personal protective equipment and guests are provided with hand sanitiser

We should mention

This property offers transfers from the cruise terminal and train station (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Au Co Art Classic & Spa Hanoi
Au Co Art Classic Hotel & Spa Hotel
Au Co Art Classic Hotel & Spa Hanoi
Au Co Art Classic Hotel & Spa Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at Au Co Art Classic Hotel & Spa and receive a full refund?
Yes, Au Co Art Classic Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Au Co Art Classic Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Au Co Art Classic Hotel & Spa?
As of 5 Aug 2020, prices found for a 1-night stay for 2 adults at Au Co Art Classic Hotel & Spa on 23 Aug 2020 start from £35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Au Co Art Classic Hotel & Spa?
Self-parking is available for VND 250000 per night.
What time is check-in at Au Co Art Classic Hotel & Spa?
Check-in is from 2:00 PM to 5:30 AM. Early check-in is available for a fee of VND 699000 (subject to availability).
What time is check-out at this property?
Checkout is at noon. Late checkout is available for VND 699000 (subject to availability).
Where is Au Co Art Classic Hotel & Spa located?
Located in Hoan Kiem, this spa hotel is within a 10-minute walk of St. Joseph's Cathedral, Hoan Kiem Lake and Hanoi Old Town Night Market. Thang Long Water Puppet Theatre and Ngoc Son Temple are also within 15 minutes. Hanoi Railway Station is 16 minutes by foot and Hanoi Long Bien Station is 18 minutes.

Guest reviews

Overall score and ratings for Au Co Art Classic Hotel & Spa

3.8
5 - Excellent
24
4 - Good
17
3 - Okay
12
2 - Mediocre
4
1 - Poor
5
4.0
Cleanliness
4.1
Service and Staff
3.8
Amenities
3.8
Property condition

2/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

I actually didn’t stay in the end. I checked in late, to find the main hotel closed up, and so I was directed to their ‘other’ building which was smaller, shabbier and didn’t even have a reception area. The bar/ restaurant was closed but due to the Covid situation I wasn’t totally surprised. My room was really run down and when I realised the door didn’t lock that was the moment I decided to leave. The man who let me in was very understanding and let me leave without charging me anything. I feel sorry for these smaller boutique hotels during this time but my safety and comfort comes first.

Stayed 3 nights in Jul 2020

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room is so spacious and clean. Staffs are so friendly, location is so close to everything, Great dollars for value

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, room comfort
Okay place

We arrived at 1 am and were greeted quite rudely. The one holding the key threw the key on the floor at the person who was showing us to our room, what a sure fire way of telling someone you’re not welcome. There were no welcome drinks as advertised. The rooms (we were given a free upgrade, but unfortunately it was on the old wing so it looked more outdated) had no decor, but quite comfortable. Good location, value for money. Location? 5 stars Staff: 3 stars Food: 3 stars

Stayed 3 nights in Jul 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly team. Warms welcoming. Very clean. Calm area

Stayed 1 night in Jun 2019