Title: Au Co Art Classic Hotel & Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Au Co Art Classic Hotel & Spa Luxury Hanoi hotel connected to the convention centre, steps from St. Joseph's Cathedral of Hanoi ![Terrace/patio](https://images.trvl-media.com/lodging/34000000/33270000/33262000/33261958/9abd8f10.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/34000000/33270000/33262000/33261958/b3ed1aef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre](https://images.trvl-media.com/lodging/34000000/33270000/33262000/33261958/86c6247b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest](https://images.trvl-media.com/lodging/34000000/33270000/33262000/33261958/86920be2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/34000000/33270000/33262000/33261958/c8f85919.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near St. Joseph's Cathedral, Au Co Art Classic Hotel & Spa offers a daily manager's reception and a rooftop terrace with city views. Guests can relax at Au Co Beauty Spa, enjoy Vietnamese dishes at the restaurant, and stay connected with free WiFi throughout their stay. 7.8 Good ## Popular amenities - Bar - Parking available - Breakfast available - Spa - Room service - Gym ## Room options ### Check availability for these dates Tonight [Oct 24 - Oct 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=33261958&PinnedHotelID=33261958&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=33261958&PinnedHotelID=33261958&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 25 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=33261958&PinnedHotelID=33261958&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=33261958&PinnedHotelID=33261958&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=33261958&PinnedHotelID=33261958&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=33261958&PinnedHotelID=33261958&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=33261958&PinnedHotelID=33261958&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=33261958&PinnedHotelID=33261958&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/1000000/996600/996505/58e89c7a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Hanoi Hotel Tay Ho - Pool - Spa - Kids pool - Parking included 8.8 Excellent 423 reviews £113 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hanoi-Hotels-Sheraton-Hanoi-Hotel.h996505.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=f4bfe2a5-019a-4e83-8904-2e2fbb4e557e&top_cur=GBP) Ad ![6 restaurants, breakfast, lunch, dinner served; French cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5710000/5702900/5702839/7d87131a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Hotel Hanoi Nam Từ Liêm - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 557 reviews £165 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hanoi-Hotels-JW-Marriott-Hotel-Hanoi.h5702839.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=f4bfe2a5-019a-4e83-8904-2e2fbb4e557e&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4630000/4626900/4626837/737723c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hanoi Club Hotel & Residences Tay Ho - Pool - Spa - Kids pool - Parking included 8.6 Excellent 536 reviews £51 includes taxes & fees 25 Oct - 26 Oct [](https://www.expedia.co.uk/Hanoi-Hotels-The-Hanoi-Club-Hotel-Residences.h4626837.Hotel-Information?chkin=2025-10-25&chkout=2025-10-26&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=f4bfe2a5-019a-4e83-8904-2e2fbb4e557e&top_cur=GBP) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/108000000/107500000/107500000/107499953/b33ece64_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Lestar Hotel Hanoi Ba Dinh - Free WiFi - Restaurant - Air conditioning - Breakfast available 10.0 Exceptional 85 reviews £43 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hanoi-Hotels-Lestar-Hotel-Hanoi.h107499953.Hotel-Information?chkin=2025-10-30&chkout=2025-10-31&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=f4bfe2a5-019a-4e83-8904-2e2fbb4e557e&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Au-Co-Art-Classic-Hotel-Spa.h33261958.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Au-Co-Art-Classic-Hotel-Spa.h33261958.Hotel-Information) ## About the area Located on a river, Au Co Art Classic Hotel & Spa is in Old Quarter neighbourhood and is connected to a shopping centre. Quan Chuong Gate and Ho Chi Minh Mausoleum are notable landmarks, and travellers looking to shop may want to visit Hanoi Old Town Night Market and Dong Xuan Market. Hoan Kiem Lake and Thang Long Water Puppet Theatre are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like ecotours and other activities like whale watching. [Visit our Hanoi travel guide](https://www.expedia.co.uk/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.02939%2C105.84824&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vQtR2SicyQb8EVERyDnTTyyEw8I=) 52- 54B Ngo Huyen, Hang Trong, Hoan Kiem, Hanoi ### What's nearby - St. Joseph's Cathedral of Hanoi - 2 min walk - 0.1 miles - Hoan Kiem Lake - 7 min walk - 0.4 miles - Hanoi Old Town Night Market - 10 min walk - 0.6 miles - Thang Long Water Puppet Theatre - 10 min walk - 0.6 miles - Hanoi Opera House - 15 min walk - 0.8 miles ### Getting around - Hanoi Railway Station - 16 min walk - Hanoi (HAN-Noi Bai Intl.) - 42 min drive ### Restaurants - ‪Phở Ấu Triệu (Phở Nước Đục-Anh Em Nhà Tư Lùn) - ‬1 min walk - ‪Still Color CF 32 Thọ Xương - ‬1 min walk - ‪Ngoam - ‬2 min walk - ‪the little plan - ‬2 min walk - ‪Âu Lac Family Restaurant - ‬1 min walk ## About this property ### Au Co Art Classic Hotel & Spa Luxury hotel near St. Joseph's Cathedral of Hanoi Located close to Hoan Kiem Lake and Ngoc Son Temple, Au Co Art Classic Hotel & Spa provides a free daily manager's reception, a rooftop terrace and a coffee shop/cafe. Indulge in a massage, aromatherapy and a facial at Au Co Beauty Spa, the on-site spa. The on-site Vietnamese cuisine restaurant, Au Co mother restaurant, offers breakfast, brunch, lunch, dinner and happy hour. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. Additional perks include: - Buffet breakfast (surcharge), self-parking (surcharge) and a cruise ship terminal shuttle - Express check-out, express check-in and babysitting (surcharge) - Luggage storage, multilingual staff and a 24-hour front desk Room features All 55 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and bathrobes. Extra amenities include: - Childcare services and cots/infant beds - Hypo-allergenic bedding and rollaway/extra beds (surcharge) - Bathrooms with designer toiletries and hairdryers - Smart TVs with cable channels - Fridges, free tea bags/instant coffee and electric kettles ## Similar properties ![Slippers](https://images.trvl-media.com/lodging/98000000/97040000/97038700/97038646/48465779.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Azumaya Hotel Kim Mã 3 Ba Dinh - Free WiFi - Breakfast available - Laundry - Housekeeping 8.6 Excellent 15 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=97038646&PinnedHotelID=97038646&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/1000000/1000000/996600/996505/23d9aac1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Hanoi Hotel Tay Ho - Pool - Spa - Kids pool - Parking included 8.8 Excellent 423 reviews £113 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=996505&PinnedHotelID=996505&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/27000000/26110000/26108700/26108605/f7eb38ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Azumaya Hotel Linh Lang Ba Dinh - 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Free WiFi - Air conditioning - 24/7 front desk £13 includes taxes & fees 25 Oct - 26 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=101340517&PinnedHotelID=101340517&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Train station pick-up and drop-off shuttle (surcharge) - Beach shuttle (surcharge) - Cruise terminal shuttle (surcharge) - Parking on site (VND 250,000 per night) ### Food and drink - Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: VND 299,000 for adults and VND 299,000 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Couples/private dining - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Au Co mother restaurant ### Things to do - Full-service spa - Gym - TV in common areas ### Family friendly - Cot (surcharge) - In-room babysitting - In-room refrigerator - In-room washing machine/dryer - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service ### Business services - Business centre - Meeting room ### Outdoors - In a national park - On a lake - On the boardwalk/promenade - Rooftop terrace ### Full-service spa - 2 treatment rooms - Aromatherapy - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - In-room massages - Manicures/pedicures - Prenatal massages - Spa open daily - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 12 floors - Art Deco architecture - Built in 2018 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Cot (surcharge) - Hypo-allergenic bedding - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - Smart TV with cable channels ### Food and drink - 24-hour room service - Champagne service - Electric kettle - Free bottled water - In-room dining only - Minibar - Refrigerator - Tea bags/instant coffee ### More - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Free local calls - Iron/ironing board - Phone - Safe - Soundproofed rooms - Washer/dryer ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 5:30 AM Early check-in subject to availability Early check-in fee: VND 699000 Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: VND 699000 Express check-out available ### Special check-in instructions This property offers transfers from the cruise terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation The property charges 3 per cent for credit card payments Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for VND 799000.0 per day. Cots (infant beds) are available for VND 699000.0 per day ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Christmas Eve (24 December) Gala Dinner per adult: VND 577000 We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately VND 299000 for adults and from VND 299000 for children - Self-parking fee: VND 250000 per night - Early check-in fee: VND 699000 (subject to availability) - Late check-out fee: VND 699000 (subject to availability) - Crib (infant bed) fee: VND 699000.0 per day - Rollaway bed fee: VND 799000.0 per day - Credit card charges are subject to a surcharge of 3 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a security system If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Set meals are served in guestrooms only (no menus or public dining) ### Property is also known as Au Co Art Classic Hotel Hanoi Au Co Art Classic Hotel Au Co Art Classic Hanoi Au Co Art Classic Au Co Art Classic & Spa Hanoi Au Co Art Classic Hotel & Spa Hotel Au Co Art Classic Hotel & Spa Hanoi Au Co Art Classic Hotel & Spa Hotel Hanoi ## Frequently asked questions ### Is Au Co Art Classic Hotel & Spa pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Au Co Art Classic Hotel & Spa? > Self-parking is available for VND 250000 per night. ### What time is check-in at Au Co Art Classic Hotel & Spa? > Check-in start time: 2:00 PM; check-in end time: 5:30 AM. Early check-in is available for a fee of VND 699000 (subject to availability). ### What time is check-out at Au Co Art Classic Hotel & Spa? > Checkout is at noon. Late checkout is available for VND 699000 (subject to availability). ### Where is Au Co Art Classic Hotel & Spa located? > Located in Old Quarter, this luxury hotel is within a 10-minute walk of St. Joseph's Cathedral of Hanoi, Hoan Kiem Lake and Hanoi Old Town Night Market. Thang Long Water Puppet Theatre and Ngoc Son Temple are also within 15 minutes. Hanoi Railway Station is 16 minutes by foot and Hanoi Long Bien Station is 19 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Au Co Art Classic Hotel & Spa Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 9.0 Location ### 8.4 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 24 8 - Good 17 6 - Okay 12 4 - Poor 4 2 - Terrible 5 ### 4/10 Poor #### Victoria, Ho Chi Minh City 7 Jul 2020 Disliked: Cleanliness, amenities, property conditions & facilities I actually didn’t stay in the end. I checked in late, to find the main hotel closed up, and so I was directed to their ‘other’ building which was smaller, shabbier and didn’t even have a reception area. The bar/ restaurant was closed but due to the Covid situation I wasn’t totally surprised. My room was really run down and when I realised the door didn’t lock that was the moment I decided to leave. The man who let me in was very understanding and let me leave without charging me anything. I feel sorry for these smaller boutique hotels during this time but my safety and comfort comes first. ##### Victoria Stayed 3 nights in Jul 2020 ### 6/10 Okay #### Sebastian, Hanoi 13 Mar 2020 Liked: Staff & service Disliked: Amenities Wie wurden aufgrund des Covid-19 umgebucht auf ein anderes Hotel der Kette. Church Boutique - nicht die gleiche Preiskategorie. Leider optisch nicht mehr so ansprechend wie das eigentlich gebuchte Hotel. Leider gab es kein warmes Wasser zum duschen ( haben es mehrmals versucht) Frühstück dafür war ansprechend ##### Sebastian Stayed 1 night in Mar 2020 ### 8/10 Good #### Thaim Eng 3 Mar 2020 Liked: Cleanliness, staff & service, room comfort ##### Thaim Eng Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Jessie, Western Australia 13 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room is so spacious and clean. Staffs are so friendly, location is so close to everything, Great dollars for value ##### Jessie Stayed 1 night in Feb 2020 ### 2/10 Terrible #### PEICHI 7 Jan 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dont stay here! Lier! Not honest! Worst hotel ever Arrive 4-5pm On31/12.hotel said the room have problem. So he gave us the room in the next hotel name Gem premier luxury hotel. The hotel said that they gave us an upgrade to a bigger and more luxury room. Which is not true at all!!!!!!(pls see the photo1-4)This room is on the 2nd floor on the left side from lift. The floor wasnt clean, the wall paper and furniture was old, and the window is facing a wall!) After that we went directly to lobby to refuse staying in that room and request to cancel it. Hotel reply that we can cancel but they wont refund any money. Which was unfair! They said the original room we booked has some prob with water and hotel was full! I checked on the web and found out that they are still selling rooms in triple price! So we called hotels.com to change us to other hotel and callcenter need to call hotel to prove what i said was true. Then the hotel lied again that i was checked in and ok with the room they offered when i still waiting at lobby for more than one hour. I waited there for callcenter to call me back for another hour and no feedback from callcenter. I gave up and the hotel said they will give us a room in au co art (and said that it was an upgrade again! Which i think it was the room i booked at first but hotel want to keep it for others to sell higher price cos its 31/12) and he will move other customer to gem premier instead. We were so tired and disappointed so we accepted.no apologize, no guilty, no service minded at all. ![](https://a.travel-assets.com/ugc/hotel-reviews/214865238DFA77204E15574EAA4C4FFB5E4F4C5F1578385050163.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D48A841FAA29A5D0B2D8811F4BC07543D2AC7E5C1578385049679.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/81810B9B54A4B4543029669ACDC6528D14BF7B271578385050158.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E7EE27EB87183113BA4B623CAB7BDA1A7BB283C91578385048952.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### PEICHI Stayed 1 night in Dec 2019 ### 6/10 Okay #### SHU-WEI 25 Dec 2019 ##### SHU-WEI Stayed 1 night in Dec 2019 ### 2/10 Terrible #### Frank 24 Dec 2019 Disliked: Staff & service, property conditions & facilities #### Brug aldrig dette hotel De laver overbookninger og sender folk over på et andet hotel som er meget under standard. Jeg havde desværre betalt på forhånd og fik beskeden at de hverken ville give afslag eller pengene tilbage. De var fuldstændig ligeglad. Handler kun om at snyde folk. Hold jer langt fra dette hotel ##### Frank Stayed 2 nights in Dec 2019 ### 8/10 Good #### Verified traveller 19 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bien ubicado, la habitación un poco pequeña y muy antiguo el edificio ##### Verified traveller Stayed 3 nights in Nov 2019 ### 10/10 Excellent #### Thi thu hien, paris 4 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Thi thu hien Stayed 2 nights in Sep 2019 ### 6/10 Okay #### masahiro 25 Sept 2019 Liked: Staff & service, property conditions & facilities #### 期待しすぎない方が スタッフは親切、食事もいい。 でも施設が… 写真はかなりの部分がフェイクです（笑） 場所はいいので、男性1人とかならそんなもんかも ##### masahiro Stayed 1 night in Sep 2019 ### 8/10 Good #### Verified traveller 31 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities All staff are very friendly and helpful. And location is quite nice. Many cafe, bar, restaurants near by. It’s in small alley, so quite, too. We want to come back and stay this hotel ;) ##### Verified traveller Stayed 1 night in Aug 2019 ### 8/10 Good #### Silvia, Spain 26 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities La ubicación es perfecta, en pleno centro de Hanoi. El desayuno es variado y todo el establecimiento está limpio. Como inconveniente el tamaño del baño era bastante pequeño, al ducharte se sale todo el agua y la encimera del lavabo es tan pequeña que no puedes colocar ni un cepillo. ##### Silvia Stayed 2 nights in Aug 2019 ### 8/10 Good #### Dianne 31 Jul 2019 Liked: Cleanliness, room comfort #### Okay place We arrived at 1 am and were greeted quite rudely. The one holding the key threw the key on the floor at the person who was showing us to our room, what a sure fire way of telling someone you’re not welcome. There were no welcome drinks as advertised. The rooms (we were given a free upgrade, but unfortunately it was on the old wing so it looked more outdated) had no decor, but quite comfortable. Good location, value for money. Location? 5 stars Staff: 3 stars Food: 3 stars ##### Dianne Stayed 3 nights in Jul 2019 ### 10/10 Excellent #### Verified traveller 25 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities リノベーション物件のようで、エレベーターホール等は若干古く感じたが、部屋は広さも清潔感も十分だった。 　利用した部屋は、バスルームがガラス張りになっており、カーテンで目隠しをするタイプだった。1人での利用は問題ないが、2人以上だと気を遣うかもしれない。 　アメニティーは歯ブラシ・カミソリ・紙石鹸・コップがあり、リンスインシャンプーとボディーソープは陶器の壺に入っていた。シャワールームに壺を置く棚はないので、使用するたびにドアを開けて取る必要があった。 　冷蔵庫はクローゼットの中にあったが、コードがどの電源にも届かないため、利用するには外に出すか、延長コードを利用する必要がありそう。 　朝食はメインを選び、簡単な食事やフルーツ等はビュッフェスタイルだった。メインはベトナムらしいフォーやサンドウィッチ・オムレツなどがあった。 　ハノイ大聖堂のすぐ近くという立地なので、旧市街のほとんどの観光地に徒歩で行くことができた。 　総じてコスパの良いホテルだと感じた。 ##### Verified traveller Stayed 2 nights in Jul 2019 ### 8/10 Good #### Verified traveller 20 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 街の近くですごい動きやすい立地でした。 ##### Verified traveller Stayed 2 nights in Jul 2019 ### 6/10 Okay #### K 19 Jul 2019 Liked: Cleanliness, amenities ルーフトップバーがなかったり（写真は嘘っぱち）、設備が壊れているのに修理していなかったり、冷蔵庫がクローゼットの中にあるのだがコンセントが繋げない状態で放置されていたり、その冷蔵庫の件をスタッフにお願いすると「使えるようにしておくので鍵かしてください」って朝言われて、夜にホテルに戻ってきたら対応すらしようとしてなかったり。 あと、シーツに口紅っぽいのがついてました。 スタッフの半分は笑顔がありいい感じで、半分は微妙な感じでした（特に、話し方がぶっきらぼうで怖い話し方のレセプショニストがいる）。ちなみにクレームとかはいれたわけでもなく、当方は礼儀はわきまえているつもりなので、普段からこんな感じの接客なのでしょう（笑）。 ウェルカムドリンクと、日本語で挨拶をしてくれるレセプショニストについては嬉しかったです。 5ヶ月前？にオープンしたばかりらしいので、安くておしゃれめなホテルに泊まれればいいやって方にはオススメです。場所も便利。 でも次また泊まりたいかと聞かれると、私は他のホテルをまず探すと思います。セールで3,000円くらいで安ければまた泊まるって感じですね。 ##### K Stayed 2 nights in Jul 2019 ### 8/10 Good #### Verified traveller 14 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly team. Warms welcoming. Very clean. Calm area ##### Verified traveller Stayed 1 night in Jun 2019 ### 8/10 Good #### Verified traveller 10 Jun 2019 Liked: Cleanliness, staff & service 1\. 익스피디아에서 표시되ㄴ 지도사ㅇ 위치와 다르ㅁ 2. 베트나ㅁ 구시가지에 이ㅆㅇㅓ 위치좋음 3. 골목안쪽에 있어 취침시 조용함(차 경적소리 등 안남) 4. 이 호텔은 건물이 두개 붙어 있는데 조식먹는 건물이 옆건물에 있어 밥먹으러 옆건물로 가야함 5. 조식 맛(쌀국수)이 그때그때 차이가 있음 6. 스파는 시설이 따로 있지 않고 부르면 마사지사가 오는 시스템임 7. 청결이나 직원 서비스는 괜찮음 ##### Verified traveller Stayed 3 nights in May 2019 ### 6/10 Okay #### Franziska 25 May 2019 An sich ist das Hotel für den Preis völlig in Ordnung und die Zimmer sind echt super. Jedoch wird hier mit falschen Bildern geworben, was kaum mit der Realität in Verbindung steht. ##### Franziska Stayed 2 nights in May 2019 ### 4/10 Poor #### TOSHIKAZU 5 May 2019 Disliked: Staff & service, property conditions & facilities, room comfort 写真のイメージに騙された？　値段相応のホテルでした。　 ##### TOSHIKAZU Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller 4 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 英語が分かりやすい。スタッフ親切。ハロン湾クルーズ手配してくれる。フリーwifiもちろんOK。洗濯もお願いしたし英語しゃべれたらだいたいのことは融通きくと思う。 ##### Verified traveller Stayed 2 nights in Apr 2019 ### 6/10 Okay #### Verified traveller 4 May 2019 Liked: Staff & service Disliked: Amenities, property conditions & facilities ##### Verified traveller Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller 3 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities J'écris suivant des avis / commentaires sur les hôtels & restaurants et écrire celui sur le Au co art classic me tient à coeur car nous avons passé une EXCELLENTE semaine dans ce resort! Je like à fond! C'est un resort à taille humaine fondé par une famille de Hanoi et ouvert en dec 2018. Donc tout est neuf. Très bien conçu dans un style . , très bien aménagée! . Le Spa est excellent et nous avons bénéficié d'une promotion de 20% pour un traitement en couple. Le pied intégral! Le buffet petit-déjeuner est carrément somptueux et varié. Il y a tout ce dont on peut avoir envie. Le personnel est TRES attentionné. Ils sont vraiment aux petits soins, proactifs, efficaces bref charmants! Et tout le temps avec le sourire. On sent une bonne formation derrière tout cela. Cela aide à passer un séjour paisible. Très belle excursion. Nous avons pris la formule 2 jours avec 1 nuit sur une jonque 15 p. Nous étions 13 plus l équipage donc idéal. Les cabines sont très confortables, les repas très copieux et excellents. Notre guide Dui très bien, visites guidées très intéressantes. On recommande vivement cette agence de qualité, sérieuse et fiable ##### Verified traveller Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller 3 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wij kwam met regen aan in Hanoi, dus waren van plan een luxe hotel te boeken. Nou, dat is in ieder geval gelukt. Bij binnenkomst is iedereen meteen enorm behulpzaam en vriendelijk. Dit verandert gedurende het verblijf ook niet. Wij hebben 4 dagen in het hotel doorgebracht en hebben het, ondanks het weer, echt super gehad. Er zijn een aantal zaken die er voor ons uitsprongen; bedden zijn zacht, super badkamer met stortdouche en of bad, , massages, sauna, goed restaurant en een geweldig ontbijt. Alles liep perfect tijdens onze trip naar Halong Bay! Goede communicatie vooraf en alles was in orde. eer goed georganiseerde tour.. er. Al bij al fantastisch en de klantvriendelijkheid is ronduit goed! ##### Verified traveller Stayed 2 nights in Apr 2019 ### 8/10 Good #### Verified traveller 1 May 2019 Liked: Staff & service, amenities Disliked: Cleanliness ##### Verified traveller Stayed 3 nights in Apr 2019 ## Expedia's Latest Trends ### Hotels > [Caravelle Saigon](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [Little Hoi An. 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