Compare and book 5 Star hotels in Chengdu, Sichuan

"good"

"It was a great experience from check in to the stay, to check out process. I especially love the service level across the different interactions. The room was big and comfortable, layout was great. "

"I feel ripped off by the hotel. I already paid $500 per night. They tricked me to pay extra $200 per night to upgrade to a two bedroom apartment. After two nights I figured out that it’s cheaper and more comfortable to get two standard rooms. This request was declined by hotel staff. The reason they gave me is that they cannot make changes to online order. I guess they can only make one-way change: upgrade only, no downgrade. On top of that I here is no free breakfast for a $700 plus per night...

"Very beatiful wooden design. Extremely pleased that I stayed there."

"Staffs are very manner & helpful "

"This hotel is very elegant, excellent location. Many places are within walking distance. "

"Great location and friendly staff. "

"A well located apartment with all the amenities required plus more. The kitchen was very good and washer and dryer an unexpected surprise. Breakfast was great and changed from day to day. The staff were pleasant and accommodating."

"Xiao Fan provide a good service for us. Thanks "

"Staff was extremely helpful if solving my unusual problems. Their command of English was excellent and they were able to solve my problem. Could not have been more helpful."

"Location is in the downtown, but you will feel like going to the countryside, esp. suitable for those who like garden styles. They have multiple buildings for accommodation, so it might be the case that you have to walk to the next building to access your room or to have the breakfast from the reception tower. Walking distance is much limited though, if not raining, it's good to take a bit fresh air there. Towels are not as good as the international 5-star hotel ones, but it's value for money....

"Underwhelming compared to the likes of Capella, Langham where we are frequent travellers at. Rooms were decent however had mosquitoes on the warmer days we were at. Upgrades were offered at a charge of double the room rate, concierge was unwilling to assist at most times, especially after we declined the hotel tour packages. Won't be staying at six senses again, you can get much better hotels and service for the same price."

"Great modern hotel. Extraordinary service. Highly recommended. "

"Room ventilation does not work, so had to open window to keep it cooled with fresh air. Front desk staff was helpful, able to receive package delivery on behalf of me. Unfortunately the hotel could not accept international visa credit card so had to pay cash. Would like to call on the hotel to be more environment friendly, there is no need to change towels every day, but housekeeping staff was trained to clean up rooms every day despite saying no need. There is not much around the hotel, nearest...

"The room is a bit rundown: door lock can’t be closed, dusty surfaces, cigarette smell even though it’s a non-smoking room. Poor cleanliness too: hair around the basin, and worst is the anti slip mat in the shower area (the bottom of the mat is full of mould and bacteria). Otherwise, view from the room is superb, overlooking the park and quiet. "

"Great amenities, room was a little small. Overall its a great place to stay!"

"We had been warned about traveling around the holidays, but here we found a quiet haven. Loved every minute of our stay."

"old, bad servise, nobody speaks English, sometimes no hot water "

"This is a nice and grand looking hotel with decent service, large and clean bedroom, comfortable bed. It is also nice that the hotel does not have smell of cigarette anywhere. However, the shower in our room looked dirty and moldy and needed thorough cleaning. For the price we paid, this hotel is not recommended. "