Compare and book 5 Star hotels in Bao'an, Shenzhen

"Nice hotel with great staff. Located near a shopping mall with other dining options."

"Excellent service"

"Everyone was amazingly nice. Loved the place can’t wait to go back and tell others. "

"On Sunday 28th Jan there were some events at the hotel in the evening. As guests of the hotel, we struggled to use the lifts as there was large crowd streaming through the lobby and heading to the events. Some sort crowd control should be in place. This is probably the only unpleasant experience I have encountered at the hotel but a significantly unpleasant one. "

"Beautiful and perfect "

"Great location, but quite an old hotel, could do with some renewal work, updates to facilities. Went during Easter break, but not very festive as compared to another hotel wilh the same price-point at shenzhen that also has a more personal touch. Nothing special. 3.5/5 for cost-effectiveness. "

"Overall I enjoyed my stay here. Henry Liu at front desk was very helpful. I’ll come back."

"Friendly staff, convient location to take high speed train, walking distance to shopping mall and many food options around."

"Good stay "

"This was our 3rd trip to this hotel, but our first since China had reopened to American visitors. Two of the three restaurants have closed and not reopened. The outside bar and vip area was closed. The outside pool was closed. The wait staff spoke poor or no English and the menu was severely limited. At Maro more than half the food was unavailable and their drink menu was almost non existent. The staff spoke little English. The front desk staff was kind and rooms were nice. I hated to see...

"Super friendly and helpful staff. Room is very clean and neat, very good breakfast, amazing views from the top floors of one of Shenzhen’s highest building. We enjoy our stay and are looking forward to coming back soon again."

"The staff was very helpful."

"Very good"

"The lobby design is so old "

"Good 5-star hotel with friendly and helpful staff. "

"welcoming place, with modern rooms and beautifully designed ambients (Lounge, Restaurants, Lobby) it is very likely to please.also the most.damding guests. The staff is really amazing, the food and the drinks are really good. So glad I choose this place. If I come back, this is the one I will always come back to. Also the location is very convenient, with one of the largest shopping malls nearby. "

"Great "

"It was a great experiense to stay with Sheraton. Rooms are big and comfortable. Huge bads with very comfortable matrce. Pesonal were very helpfull espesially Mariia Kosacheva. Thank you very much!"

"As always, great place to stay. I would suggest to improve wi-fi but if you ask about it, they will put a wi-fi booster in the room. Shower door also had a problem and did not close well leaving water on the floor each time. Other than that, service is fantastic, spa is great and breakfast is perfect with lots of choices. Great area also to walk around, and close to new metro station Huaide. "

"Visiting Shenzhen on business. The HRH is modern with comfortable amenities. Front desk staff was amazing (thanks much to Steven). "