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Excellent reception, east to reach by foot from Hatton Court underground station of Piccadily line. Very hospitable staff. But heating of room at night was not optimum, the room was cold; and room temperature could not be regulated by the customer. No free drinking water bottle was supplied.
The hotel was convenient for our flight from Heathrow the next day as there was a shuttle bus available.
Loved Maria at check in . She was so helpful and polite. The king room was spacious. We would definitely stay here again. Being above the Victoria Station was so convenient! Couldn’t ask for a better location. Only negatives were the bathtub looked dingy like it hadn’t had a good scrubbing in a while. ...
Very helpful staff. Hotel is close to underground station and plenty of restaurants, as well as a small Sainsbury's. There's a small Waitrose around the corner from the hotel entry and a large Pret a Manger near the tube station. It was very quiet.
A lovely hotel with everything we needed for a city break close by. Underground station was situated a two minute walk away. The room was clean and comfortable, the only downside was noisy neighbours in the next door room at 7am on a Sunday morning.
Was there for only a day to attend a Business Meeting at the hotel hence was very convenient....Pretty good food options...
I would definitely return to this hotel. The concierge of the hotel assisted us in tracking down the cab my daughter forgot her purse in and it was returned to us the next day. Everyone was so kind and helpful. We had a perfect stay. We loved the location as well. We hope to return to The Rembrandt ...
We stayed at the Hilton for a friends Hen do in London, lovely & clean, nice bar area, short taxi ride from Leicester Square. Check in isn’t usually til 3 but we arrived early at 12.30 and the hotel were more than happy to find us an available room. Great customer service!
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