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Hotel was beautiful, check in/out, room service and valet were all pleasant and fast; but the OneTouch line is very slow. Both times i needed a quick question answered i was put on hold for 10+ minutes. Don’t frustrate yourself, it’s faster to walk down to the front desk. Otherwise experience was ...
I left a bag at the restaurant and then remembered later in the evening while we were out! I made a call to the concierge office for help! When we got back to the hotel the bag was setting on the bed! I will always stay at the Sofitel when I travel to Philadelphia!
The hotel its self is nice and located in a good location close to all the shopping and restaurants. Also close to the market place which was grear. the staff are great and nice people, very friendly too.
This was a great hotel. Has everything you need. My GF forgot her deodorant and they had some at the front desk free of charge. No one has service like that anymore. It was definetely a great experience.
Great location if you're looking to explore center city and grab some great food. Decent room, nothing too special, but comfortable and very clean. Staff was very friendly and quick to check in with. Over-all very enjoyable.
The hotel staff is extremely nice and welcoming. Check in is easy and quick. The room is clean and comfortable. The location is central to everything. Highly recommend.
This is the 4th time that I stayed at the Hilton Penn's Landing, and every time that I have stayed there I have received very good service and have enjoyed staying there and will do in future trips to Philadelphia
Loved this hotel. The pool was really nice with warm water, almost as hot as a hot tub. Beds comfortable. Bathroom nice. Staff prompt with requests /concerns. Was a 2 minute walk to Basilica. Lots of nearby street meter parking.
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