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DoubleTree by Hilton Philadelphia Center City

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Pool
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Down duvets, in-room safe, desk, laptop workspace
Down duvets, in-room safe, desk, laptop workspace

Overview of DoubleTree by Hilton Philadelphia Center City

DoubleTree by Hilton Philadelphia Center City

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
237 S. Broad St., Philadelphia, PA, 19107

Explore the area

  • Popular LocationRittenhouse Square10 min walk
  • Popular LocationPennsylvania Convention Center13 min walk
  • Popular LocationLiberty Bell Center18 min walk
  • AirportPhiladelphia, PA (PHL-Philadelphia Intl.)21 min drive

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About this area

Philadelphia

Located in Philadelphia, DoubleTree by Hilton Philadelphia Center City is in the city centre and near the airport. Philadelphia Museum of Art and Kimmel Center for the Performing Arts are cultural highlights, and some of the area's popular attractions include Philadelphia Zoo and Adventure Aquarium. Check out an event or a game at Citizens Bank Park, and consider making time for Please Touch Museum, a top attraction not to be missed. Guests love the hotel's convenience for public transportation: Walnut Locust Station is just steps away and Lombard South Station is 6 minutes on foot.
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What's nearby

  • Kimmel Center for the Performing Arts - 1 min walk
  • Jefferson University Hospital - 9 min walk
  • Rittenhouse Square - 10 min walk
  • Pennsylvania Convention Center - 13 min walk
  • Liberty Bell Center - 18 min walk

Getting around

  • Walnut Locust Station - 1 min walk
  • Philadelphia University City Station - 3 min drive
  • Philadelphia International Airport (PHL) - 21 min drive

Restaurants

  • Academy Coffee + Market — 1 min walk
  • Good Dog Bar - 3 min walk
  • Misconduct Tavern - 3 min walk
  • Bud & Marilyn's - 3 min walk
  • Vetri - 3 min walk

About this property

DoubleTree by Hilton Philadelphia Center City

3.5-star Philadelphia hotel in Center City, walk to Kimmel Center for the Performing Arts
This smoke-free hotel features a 24-hour health club, a bar/lounge and a coffee shop/café. Other amenities include a snack bar/deli, a business centre and conference space. All 481 rooms offer WiFi, room service and TVs with cable channels. Other amenities available to guests include wired Internet, coffee makers and down duvets. Housekeeping is available on request.
DoubleTree by Hilton Philadelphia Center City offers 481 forms of accommodation with a safe and coffee/tea makers. Beds feature down comforters. Premium cable televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Contactless room service is available.

Safety measures

Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night), Wired Internet (surcharge)

Parking and public transport

  • Secured self parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10.00-20.00 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour health club
  • Swimming pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Polish
  • Spanish
  • Vietnamese

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet

Bathroom

  • Free toiletries
  • Hairdryer
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

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Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 21 June 2021 to 31 August 2021 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay
2 per room (up to 50 lbs/23 kg)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 10.00 and USD 20.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Covered self-parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel Philadelphia Center City
DoubleTree Hilton Philadelphia Center City
DoubleTree Philadelphia Center City
Hilton DoubleTree Philadelphia Center City
Double Tree Hotel In Philadelphia
Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
Doubletree Philadelphia
Philadelphia Doubletree
DoubleTree Hilton Philadelphia Center City Hotel
DoubleTree by Hilton Philadelphia Center City Hotel
DoubleTree by Hilton Philadelphia Center City Philadelphia
DoubleTree by Hilton Philadelphia Center City Hotel Philadelphia

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 857 out of 1636 reviews
5 - Excellent 52%
Rating 4 - Good. 515 out of 1636 reviews
4 - Good 31%
Rating 3 - Okay. 134 out of 1636 reviews
3 - Okay 8%
Rating 2 - Poor. 78 out of 1636 reviews
2 - Poor 5%
Rating 1 - Terrible. 52 out of 1636 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to have a restaurant on site that was open! Most hotels have cut back so much…this was almost back to normal!!
Stayed 3 nights in Jul 2021

2/5 Poor

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The check in staff was less than friendly. Due to an honest mistake in booking, front desk staff almost refused to give us our room that we paid for. Staff was not friendly or understanding.
Stayed 1 night in Jul 2021

2/5 Poor

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The A/C was terrible, I’ve never been too a hotel where the hallways are warm and the elevators are hot. My room could barely get cool and I had it on the coolest and highest setting and it got to 69 degrees and that was late end of night. It also shuts off periodically which makes no sense, it had turned off middle of the night and woke me from my sleep because it got really warm. I had two bulbs out in my room and a ridiculous noisy fridge, luckily they had a great technician there who took care of it. It just wasn’t what I expected from a double tree which are usually a better branch.
Stayed 1 night in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Helpful staff. Good location.
Stayed 2 nights in Jul 2021

3/5 Okay

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I arrived on Thursday, July 15th in the evening. Where I was unable to check in with the app however upon arrival
Stayed 2 nights in Jul 2021