The Windsor Suites

Photo gallery for The Windsor Suites

Primary image
Seasonal outdoor pool, a heated pool
Seasonal outdoor pool, a heated pool
Seasonal outdoor pool, a heated pool
Studio Suite, 2 Double Beds, Balcony, City View | Balcony

Overview of The Windsor Suites

VIP Access

The Windsor Suites

4.0 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103

Explore the area

  • Popular LocationPennsylvania Convention Center10 min walk
  • Popular LocationPhiladelphia Museum of Art18 min walk
  • Popular LocationUniversity of Pennsylvania7 min drive
  • AirportPhiladelphia, PA (PHL-Philadelphia Intl.)15 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Philadelphia

The Windsor Suites is located in Center City, a neighbourhood in Philadelphia, and is near a metro station. Walnut Street and Reading Terminal Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rittenhouse Square and Washington Square Park. Looking to enjoy an event or a game while in town? See what's happening at Wells Fargo Center or Franklin Field. Guests appreciate the hotel's central location.

What's nearby

  • Benjamin Franklin Parkway - 5 min walk
  • Pennsylvania Convention Center - 10 min walk
  • Reading Terminal Market - 10 min walk
  • Philadelphia Museum of Art - 18 min walk
  • University of Pennsylvania - 7 min drive

Getting around

  • City Hall Station - 6 min walk
  • Philadelphia, PA (ZFV-30th Street Rail Station) - 19 min walk
  • Philadelphia International Airport (PHL) - 15 min drive

Restaurants

  • Capriccio - 2 min walk
  • Urban Farmer Philadelphia - 3 min walk
  • Corner Bakery Cafe - 3 min walk
  • Tir na nOg - 3 min walk
  • Ruth's Chris Steak House - 6 min walk

About this property

The Windsor Suites

4-star Philadelphia hotel in Center City, walk to Pennsylvania Convention Center
2 restaurants, 2 bars/lounges and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and a seasonal outdoor pool.
The Windsor Suites offers 170 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Languages

Chinese (Mandarin), English, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 45.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness centre
  • Heated pool
  • Seasonal outdoor pool

Family friendly

  • Children's games
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1897 square feet)
  • Meeting rooms - 3

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:30 AM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 13 September to 1 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or on-site payments
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 747 out of 1298 reviews
5 - Excellent 58%
Rating 4 - Good. 271 out of 1298 reviews
4 - Good 21%
Rating 3 - Okay. 117 out of 1298 reviews
3 - Okay 9%
Rating 2 - Poor. 84 out of 1298 reviews
2 - Poor 6%
Rating 1 - Terrible. 79 out of 1298 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4.0/5

Eco-friendliness

2/5 Poor

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The location of the hotel is nice with walkable restaurants and shopping. The room was substandard at best. The furniture was run down and the suite was dirty. Hair all over the floor, dirt, crumbs, bathroom floor was not washed. The bed and linens were clean and the view was good. Front desk staff was rude upon requests to clean the room. Staff member showed up with a lint roller and rag to clean…
Stayed 1 night in Aug 2022

2/5 Poor

Travelled with partner
Disliked: Cleanliness, amenities
Bathroom was disgusting after we waited hours to have our room "cleaned". Long hairs all over shower curtain and bathroom floor. Hotel never respinded to our requests to clean or sent toilet paper. Not enough towels.
Stayed 2 nights in Aug 2022

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were amazing and very friendly and helpful. But the hotel is old, the furniture is old. Location was good though.
Stayed 1 night in Jul 2022

2/5 Poor

Travelled with partner
We had to wait 2 hours for our room.
Stayed 1 night in Jul 2022

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms have not been refreshed in a ling time. Stains in furniture and holes in pillows, smudges on walls. The balcony was full of stains and drops left from who knows what. Kitchen didnt have a single pot or pen, no salt/pepper, nothing just an enpty space. Wifi was pretty slow and shades needed repairs. Water flow was terrible in the shower
Stayed 3 nights in Jul 2022