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The Windsor Suites

Photo gallery for The Windsor Suites

Featured image
Seasonal outdoor pool, a heated pool
Seasonal outdoor pool, a heated pool
Seasonal outdoor pool, a heated pool
Balcony

Overview of The Windsor Suites

VIP Access

The Windsor Suites

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103

Explore the area

  • Popular LocationPennsylvania Convention Center10 min walk
  • Popular LocationRittenhouse Square13 min walk
  • Popular LocationPhiladelphia Museum of Art18 min walk
  • AirportPhiladelphia, PA (PHL-Philadelphia Intl.)15 min drive

Choose dates to view prices

About this area

Philadelphia

Located in Philadelphia, The Windsor Suites is in the city centre and near a metro station. The area's natural beauty can be seen at Rittenhouse Square and Fairmount Park, while Philadelphia Museum of Art and Mutter Museum are cultural highlights. Looking to enjoy an event or a game? See what's going on at Citizens Bank Park or Wells Fargo Center. Guests appreciate the hotel's central location.

What's nearby

  • Benjamin Franklin Parkway - 6 min walk
  • Pennsylvania Convention Center - 10 min walk
  • Reading Terminal Market - 10 min walk
  • Rittenhouse Square - 13 min walk
  • Philadelphia Museum of Art - 18 min walk

Getting around

  • City Hall Station - 6 min walk
  • Philadelphia, PA (ZFV-30th Street Rail Station) - 19 min walk
  • Philadelphia International Airport (PHL) - 15 min drive

Restaurants

  • Capriccio - 2 min walk
  • Two Logan Square - 2 min walk
  • Urban Farmer Philadelphia - 3 min walk
  • Corner Bakery Cafe - 3 min walk
  • Tir na nOg - 3 min walk

About this property

The Windsor Suites

4-star Philadelphia hotel in Center City, walk to City Hall
2 restaurants, 2 bars/lounges and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and a seasonal outdoor pool. All 155 individually furnished rooms feature free WiFi and pillowtop beds. Guests will find kitchens with fridges, ovens, hobs and microwaves.
The Windsor Suites offers 155 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodation at this 4-star hotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 45.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness centre
  • Heated pool
  • Seasonal outdoor pool

Family friendly

  • Children's games
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Italian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1897 square feet)
  • Meeting rooms 3

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Free bottled water
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Fridge
  • Hob
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers (weekdays)
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:30 AM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities
The following facilities are closed seasonally each year. They will be closed from 13 September to 1 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs and cats welcome
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property only accepts credit cards for all bookings and on-site payments; cash is not accepted
Prepaid debit cards are not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 1136 out of 1732 reviews
5 - Excellent 66%
Rating 4 - Good. 373 out of 1732 reviews
4 - Good 22%
Rating 3 - Okay. 106 out of 1732 reviews
3 - Okay 6%
Rating 2 - Poor. 69 out of 1732 reviews
2 - Poor 4%
Rating 1 - Terrible. 48 out of 1732 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was so bad that they had to move us to another room the next day… no hot water in the bathroom sink cockroaches in the kitchen I was told they would Comp me the first night.. I’ve called and emailed the manager to no avail yet I’m so disappointed they won’t even call me back… steve marhafer from Worcester Massachusetts
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful from the moment of checking in to the time we checked out. We were able to take beautiful walks and see monuments right next to the hotel.
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think what really made our stay delightful were the people! The staff went out of their way to be helpful! Particularly Greg the door man! He was truly invested in making sure everything went smoothly! He was just awesome!! The location was great and it was dog friendly! Actually it was just wondering how accommodating the hotel was for dogs! I highly recommend Windsor Suites and will definitely return when back in Philadelphia!!
Stayed 10 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were really happy with our stay here. It was a good mix of luxury and pragmatic amenities with a full kitchen and rooftop infinity pool! Location made it easy to walk to museums, grocery stores and the convention center. We got a lot for our money!
Stayed 4 nights in Jul 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient, friendly staff was always there when I needed them. Excellent cleanliness. Great room layouts.
Stayed 2 nights in Jun 2021