We picked this hotel because it had an indoor pool and the close proximity to the museums. The rooms were clean, but beds were small. Can barely fit 2 adults on 1 bed. For check in, nothing was explained about where the amenities were located in goths hotel, or if there were any other amenities at all. The pool was always crowded, and could hardly even find a chair to place belongings on. Towels always ran out. Parking is expensive, so we just parked at a nearby lot. I expected more for a so called “5 star” hotel. It was a nice hotel, just didn’t feel 5 star.