Compare and book 4 Star hotels in Parkgate, Neston

"All good. The room had a bathroom with assistive equipment. Not asked for. Difficult to use. Basin had no cold water to run a toothbrush under. Toilet was lower than normal. A very odd experience"

"Friendly check in staff. Gym was good Got an upgraded room and great view."

"Cold shower Lumpy bed Lumpy pillows Paper thin walls A very poor response to my upsetting experience from staff and no comments to try and listern or provide anything to address my concerns as an IHG member"

"Food orders , Breakfast and dinner food wasn’t the best Breakfast was 4 out of 10 and my meal at dinner was Disappointing brought me the wrong meal first the had to wait and when it came for what I payed it was not good "

"The staff are a mix of fabulous and awful - some were so helpful and efficient and could not do enough but others were rather rude and snappy. The whole place needs a bit of TLC - wonderful beautiful building with some fabulous public rooms, statues and artwork but needs a good clean for example cobwebs and dust everywhere, chipped and peeling paint. The outside area is filthy - get a jetwash and clean it down - cushions on outside furniture yuck. The outside area in the second building near the function room had about 20 bags of dog poo in a bird bath and against a wall - no idea why but bit off putting to sit near. Bed was really comfortable and clean but lots cobwebs around windows and in wardrobe, coffee stains down the wall, two bulbs out in room, paper peeling off wall in big area. Breakfast was okay - very clean and tidy and cooked food looked great - the other areas ie fruit, cereals and bread/pastries not so great. Food from bar and restaurant was lovely and drinks were great - bar area really nice and great staff. This place could be fabulous but the manager/owners need to go and stay like a guest to see the issues - go round the hotel with a customer's eye and silly faults could be fixed. I would not stay here again as there are so many other options in Chester - real shame would love to see this hotel at its best."

"Clean room and well appointed"

"Great staff. Good accomodation. Great location. Terrace bar A1 in the sun. Thats 2 visits in 2 months but will be back inside next few weeks without doubt."

"Fab location, very clean, friendly staff, quiet at night"

"Very good location to be able to walk to M&S Arena or onto the city. A nice place to stay"