Compare and book 4 Star hotels in Burstow, Horley

"I ordered room service which took 45 mins . The hot soup i ordered was cold! I requested coke zero , unfortunately regular coke sent. I had to wait again for it. So room service was horrible!"

"The room was modern, clean, spacious and well equipped. The staff were endlessly helpful, polite yet friendly and efficient in their tasks. The amenities and parking were just as described. Overall, excellent! The food in the restaurant / bar was exquisite and fairly priced although they could do with updating their allergens list as it was a little vague in places."

"Unfortunately they renovating the premium room we booked and they therefore put us in a standard. Would have been nice to know that renovations would affect our booking"

"N/a"

"This hotel is worth the money if you are flying out of Gatwick. The staff are very nice the hotel is clean and quiet and it is attached to the airport so its very easy when travelling. Highly recommend."

"Meals excellent, my room in need of refurbishment "

"The staff was friendly, helpful and overall excellent. Unfortunately, the elevator was not working and it was not repaired throughout our stay of 6 nights! We were on the fifth floor, so we had to make the tedious climb up and down to our room. The hotel did not even offer to compensate us for this inconvenience. It was only after we asked for a complimentary something that they offered one day free breakfast. The water pressure of the toilet in the room was very low, so flushing did not work well. "

"It was going to cost £35 each way in an Uber to get the hotel which meant another £70 onto the cost, I was tired and had an early fight next morning so I booked myself into the Premier Inn that was actually right at the airport. Disappointed with the hotel not making it clear of the distance and Hotels.com for not making it clear when it is not actually at the airport. I also called the hotel and they said that they had no booking for me. Very disappointed all round! "

"Breakfast was outstanding "