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Crowne Plaza London- Gatwick Airport

Photo gallery for Crowne Plaza London- Gatwick Airport

Featured image
In-room safe, desk, blackout curtains, iron/ironing board
Room Amenity
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of Crowne Plaza London- Gatwick Airport

Crowne Plaza London- Gatwick Airport

4 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Langley Drive, Crawley, England

Explore the area

  • Popular LocationCrawley Town Hall16 min walk
  • Popular LocationSt. John the Baptist Church18 min walk
  • Popular LocationCounty Mall Shopping Centre3 min drive
  • AirportLondon (LGW-Gatwick)7 min drive

Choose dates to view prices

About this area

Crawley

In the city centre, Crowne Plaza London- Gatwick Airport is in an area with good airport proximity. Hawth Theatre and Gatwick Aviation Museum are cultural highlights, and some of the area's landmarks include St. John the Baptist Church and Horsham St. Marks Church. Looking to enjoy an event or a game while in town? See what's happening at Broadfield Stadium or Lingfield Park Racecourse and Golf Club. Spend some time exploring the area's activities, including golfing and golf lessons.

What's nearby

  • Crawley Town Hall - 16 min walk
  • St. John the Baptist Church - 18 min walk
  • County Mall Shopping Centre - 3 min drive
  • K2 Crawley Leisure Center - 4 min drive
  • Tilgate Park - 5 min drive

Getting around

  • Crawley Three Bridges Station - 3 min drive
  • Gatwick Airport (LGW) - 7 min drive

Restaurants

  • Cube Restaurant — 1 min walk
  • Bar 92 — 1 min walk
  • Xenia Latin Lounge - 10 min walk
  • Dosa Club - 10 min walk
  • Old Punch Bowl - 14 min walk

About this property

Crowne Plaza London- Gatwick Airport

Suburban hotel with restaurant and fitness centre
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a 24-hour business centre are on-site. All 294 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Fridges and coffee makers are standard, as are LCD TVs with satellite channels.
Crowne Plaza London- Gatwick Airport offers 294 forms of air-conditioned accommodation with a safe and coffee/tea makers. 26-inch LCD televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 10 per day)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily 6 AM–10:30 AM: GBP 16.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • Bulgarian
  • Dutch
  • English
  • French
  • Hindi
  • Hungarian
  • Italian
  • Lithuanian
  • Polish
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 26-inch LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 16.95 per person (approximately)
  • Self-parking fee: GBP 10 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and Barclaycard; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel London Airport Gatwick
Crowne Plaza London Gatwick Airport
Crawley Crowne Plaza
Crowne Plaza Crawley
Crowne Plaza London-Gatwick Airport Hotel Crawley
Crowne Plaza London Gatwick Airport Hotel
Crowne Plaza London Gatwick
Crowne Plaza London Gatwick Airport
Crowne Plaza London- Gatwick Airport Hotel
Crowne Plaza London- Gatwick Airport Crawley
Crowne Plaza London Gatwick Airport an IHG Hotel
Crowne Plaza London- Gatwick Airport Hotel Crawley

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 255 out of 790 reviews
5 - Excellent 32%
Rating 4 - Good. 316 out of 790 reviews
4 - Good 40%
Rating 3 - Okay. 127 out of 790 reviews
3 - Okay 16%
Rating 2 - Poor. 62 out of 790 reviews
2 - Poor 8%
Rating 1 - Terrible. 30 out of 790 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Staff & service
Staff helpful. Lobby is nice. Did not like the rooms- bed uncomfortable, small room, not too clean.
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a very nice location, well connected to motorway routes that takes to Gatwick airport, Brighton, Worthing, Chichester, Portsmouth and Shoreham-on-sea. Staff are very professional, helpful and approachable. Rooms are small, however, the space within the room was used very wisely. There is nothing that is lacking in the hotel, including refrigerator and air-conditioning. Room is very clean including communal areas such as Lounge, Breakfast area, Restaurant, outside seating and gym areas all very clean and well maintained. Instructions in the gym are well written about use of equipment, stretches and clean-as-you-go to maintain hygiene etc, we stayed 4 nights and we are very pleased with the stay overall, surely we will stay again.
Stayed 4 nights in Aug 2021

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the club room always a pleasure
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021