Compare and book 4 Star hotels in Alsagers Bank, Stoke-on-Trent

"The staff were really amazing - so helpful and friendly "

"Overall a lovely inviting place as you approach and the lighting etc. Pleasant staff. Havent used the facilities, spa etc. Lovely spacious rooms. Nice to have kettle, tea, coffee etc plus hairdryer, iron etc in the rooms we have been in. This is our 4th overnight visit."

"Super hotel and the golf course was amazing. Checking in staff were poor on arrival, not very friendly, far more friendly when we left in the morning. When we went for a swim as a family it wasn’t clear as to how to enter the barrier with your hotel card. A lady behind the counter was quite rude about it and literally laughed at us. Kind of ruined the experience for us. I’ve never written a review before and main reason for writing is due to the rude staff on arrival. Certainly not all the staff just one or two most are friendly. Anyway great place, very clean and good amenities. Nice breakfast in the morning and warm and friendly staff next morning. Beds are very hard and uncomfortable but fairly standard I guess. Rooms nice and lovely bathroom. Golf course is amazing having recently gone under a transformation. Like I say all in all very nice stay just ruined by evening staff at reception. "

"Clean room, staff was lovely and enough parking "

"Breakfast, staff and service were all tip top. Highly recommend."

"Faultless "

"Excellent breakfast choice good quality breakfast. Very relaxing stay. Staff excellent. We had an upgraded room really enjoyed our stay. We were with friends we had drink from the bar both afternoons and dined in the evening in hotel. It was our second visit to the hotel for the weekend and will return next year."

"Great"

"Hotel needs an update. Staff were nice enough and all the bits you need were there but the customer experience was lacking. Our room was lovely, if cold. The radiators only work part of the time. The characterful bathroom did not have a big enough radiator - no lingering in the bath with just a tidgy towel rail to heat you ( a tall ceiling and giant window.) There was very little phone signal (not their fault of course), but the wifi was atrocious, barely there and dropping out regularly - tricky when you need to stay in touch with sick parents. We were pretty much above reception, no idea how the signal was elsewhere. In the evening there was one guy doing the bar and all drinks for the resturant, so very busy and therefore slow. I found it offputting that when people finished and left, their table wasn't cleared, so by the time we had finished eating i was admiring at least 4 tables covered in dining debris. The menu was pedestrian, nothing i could not have made myself or bought from waitrose. In the morning, again the food was fine. The continental breakfast bar could have done with a bin for the cereal packets, small plates for the danish and ramekins to put a portion of jam into - i ended up using a bowl to get marmalade for my toast. The toast was nice, but 2 tiny triangles of butter for two people eating toast was a bit mean. All in all it was fine, but i wouldn't bother using again."