Compare and book 3 Star hotels in Ingatestone, England

"I was given a lower level room, which I didn't prefer, but at least there was a window so it was okay. Unfortunately, the linens didn't look like they were changed. There were makeup smears on one of the pillow cases and strands of hair under the duvet. Once I told the front desk though, they promptly changed the sheets and pillow cases and left a handwritten note of apology and two tokens for a free beverage. Room is good for just one person as there isn't a lot of space for luggage. The location is good but it's a 10 minute walk from trains."

"Excellent "

"Good"

"The room was clean and the air conditioning worked perfectly, which made for a comfortable stay. However, my check‑in was delayed because Hotels.com sent the hotel incorrect details for my booking — specifically, the wrong first name. As a result, the staff had to spend time verifying that the reservation was actually mine. Everything else on the booking was accurate except for the first name. I’m not sure how this happened, especially since I’ve used Hotels.com to book this same hotel several times without any issues. It would be helpful if this could be looked into to prevent similar delays in the future."